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Reviews for Derek Mason
Mike Gonidakis
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Precision did a great job for sure. Their Technician was fantastic and went above and beyond. Great guy and he represented the company very well. Very pleased with the results of our garage door repair. Thank you!!
Technicians: Derek Mason
Service: Broken Garage Door Spring Repair
Linda Williams
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
My invoice says total invoice & total payment is $915.87. My credit card receipt is for $964.07. I realized there was a discrepancy at the time but assumed it was sales tax. However, the amount is not correct if that is the case. Why doesn’t the invoice show sales tax? Was I overcharged? Also, your initial appt confirmation said En W was my service technician. Derrick called & showed up. His picture was not in your original email. It was disconcerting but since he drove a Precision truck & had a Precision shirt, I had to assume he was legit. He was a little too polite, it made me uncomfortable. Linda Williams
Thank you Linda for taking the time to leave us your feedback. We are precision apologize about that error in regards to the payment and we appreciate you giving us the opportunity to fix that for you. Any further questions or concerns please feel free to reach out to our management team directly.
Technicians: Derek Mason
Service: Garage Door Repair
Craig Maul
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Suddenly Wednesday evening we had a broken garage door opener. Saw an advertisement for garage door repair, etc. and called Precision Thursday morning. Derrick was available at 2:00 Thursday afternoon. He was very friendly, courteous, knowledgeable and efficient. New garage door opener by 4:00 Thursday. If you need a very competent garage door technician. Call Precision and ask for Derrick.
Jane Lamp
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Tim was very prompt and efficient in servicing my garage door. i appreciated this very much.
