4.9 1 2 3 4 5 676 Reviews

From Westerville, OH Homeowners

Garage Door Repair in Westerville, OH - Page 12

Precision Garage Door Service

Same-day garage door repair in Westerville, OH, with 24/7 live phone support, openers, new garage door installation & emergency service. Free Service Call!

Garage Door Repair in Westerville, OH FREE Service Call

Serving Westerville, OH

Proudly serving the Westerville, OH community with same day service.

Service truck

Local Garage Door Repair in Westerville, OH

Precision Garage Door Service of Columbus Metro Area provides same-day garage door repair in Westerville, OH, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.

Westerville, OH homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.

The reviews below are from customers who have used Precision Garage Door Service for service in and around Westerville and reflect their experiences with our technicians, repairs, and customer service.

Same Day Service

We fix it fast, often the same day

Upfront Pricing

Honest, flat-rate pricing with no surprises

Local & Trusted

Proudly serving local communities

Map of Westerville, OH

Serving Westerville, OH

and surrounding communities

View all Service Areas

What Customers are Saying

Summary based on the 669 most recent customer reviews

Precision Garage Door of Columbus is viewed very positively by Westerville customers, who repeatedly praise fast response times, knowledgeable technicians, and professional, friendly service. Reviews commonly mention clear explanations, honest repair options, smooth installations and repairs, and a strong pattern of customers returning or recommending the company. The strongest sentiment centers on dependable same-day help, well-explained work, and repairs that leave doors operating quieter, smoother, and more reliably.

What Customers in Your Area Mention Most

Responsiveness (168) Customers frequently praise the company for quick responses, often same-day or next-day, with technicians arriving promptly or even earlier than expected. Professionalism (159) Reviewers consistently describe the team as professional, courteous, respectful, and well mannered during both office interactions and field service. Expertise (150) Customers repeatedly highlight technicians as knowledgeable, skilled, thorough, and able to diagnose issues quickly while explaining what needed to be done. Communication (146) Reviews often mention clear explanations, helpful updates, and technicians who walk customers through problems, options, and completed work in an easy-to-understand way. Speed (132) Customers frequently note that repairs and installations were completed quickly and efficiently, often within an hour or two. Friendliness (128) Many reviewers praise technicians and office staff for being friendly, pleasant, kind, patient, and easy to work with. Service (121) The overall service experience is described as excellent, helpful, and customer-focused, with many reviewers saying the company went above and beyond. Reliability (95) Customers describe the company as dependable and consistent, often noting repeat positive experiences and continued use over multiple years. Value (61) Many reviews say pricing was fair or reasonable, and some mention good options, warranties, or no-pressure recommendations that made the service feel worthwhile.

Recent Reviews from Westerville, OH

Carole Faulkner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

The technician was very professional. He knew right away what the problem was, and he fixed it. I asked him for a sticker to put inside the garage door so if I need anything in the future, your company name and phone number will be right there. Your company was referred to me by Genie.

Response from Jim Rapp Business Owner

Thank you for the kind words, Carole! We look forward to working with you in the future should the need ever arise!

Joseph Worely

Technicians: Joseph Worely

Service: Garage Door Opener Repair

Product: Remotes / Keypad

Jerry Diedrich

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Your MAN Joshua walker did a great Job of fixing my Garage Door.He answer all my questions that I had.I'm very happen with Repairs that he did.

Response from Jim Rapp Business Owner

Thank you, Jerry, for this amazing feedback about our technician, Joshua! We are so glad we could help!

Service: Garage Door Repair

Product: Springs

Randy Stewart

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Did a great job!

Response from Jim Rapp Business Owner

Thank you for the five stars, Randy! We are happy to help!

Service: Broken Garage Door Spring Repair

Product: Springs

Paul Bishop

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

The technicians were very polite, knowledgeable and quick. They even came ahead of schedule and were finished replacing our door opener in under an hour.

Response from Jim Rapp Business Owner

Thank you for the kind words, Paul! We appreciate your business!

Jonathon Swartz

Technicians: Jonathon Swartz

Service: Garage Door Opener Install

Product: Garage Door Opener

Verano Liggins

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Matt Eberly was the installer on my project and I can’t say enough good things about him. As an Air Force veteran, I was pleased to meet a Navy veteran doing so well. Matt’s professional demeanor and attention to detail are unmatched. He’s personable and answered any questions. All related nuances were taken care of before leaving. I’ve already recommended Precision and Matt to my condo neighbors. Thanks Matt, outstanding Sir!

Response from Jim Rapp Business Owner

Thank you, Verano, for this incredible feedback about our technician, Matt! Your recommendation means a lot to us and we thank you for your service!

Matt Eberly

Technicians: Matt Eberly

Service: Garage Door Opener Repair

Product: Belt Drive Garage Door Opener

Wallace Yost

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

My daughter received quality service from precision several years ago. I was very impressed with the results. Also your tv commercials are very positive about your company.

Response from Jim Rapp Business Owner

Thank you, Wallace, for the kind words! We appreciate your business!

Patrick Mulligan

Technicians: Patrick Mulligan

Service: Garage Door Repair

Product: Belt Drive Garage Door Opener

Jimmy Bates

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Great same day service knowledgeable,efficient and friendly-will definitely recommend

Response from Jim Rapp Business Owner

Thank you for the wonderful review, Jimmy! We appreciate your recommendation!

Patrick Mulligan

Technicians: Patrick Mulligan

Service: Broken Garage Door Spring Repair

Kenneth Brandol

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Joshua Walker adjusted the garage door opener so it would close properly. He was very efficient and I will use precision door service again.

Response from Jim Rapp Business Owner

Thank you, Kenneth, for taking the time to share your positive experience with our technician, Joshua! We look forward to working with you again!

Service: Garage Door Opener Repair

David Meil

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

The entire experience was very good, very professional. They answered my call quickly, took my information, scheduled the work for two hours later. Dmitri was very pleasant and efficient. He analyzed the multiple issues with our 20 year old system and went over the options to fix. When he was done, he took care to see that we understood our new system and were satisfied with its operation. Five stars to Precision and Dmitri. I normally don't write reviews, but this service deserved one.

Service: Garage Door Repair

Product: Belt Drive Garage Door Opener

Dwight Taylor

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Arrived on time within 10 mins from his call. Very personal and did a great job and reviewed all things with me. And asked if I had any questions . Professional ????

Response from Jim Rapp Business Owner

Thank you, Dwight, for the 5-star review! We are so happy we could be there right when you needed us!

Tom Palmer

Technicians: Tom Palmer

Service: Garage Door Opener Install

Product: Garage Door Opener

John Gennari

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Hi praise today for Gary LeMaster who installed two garage door openers for us today. Gary was incredibly knowledgeable about the products and the installation and was extremely helpful in the decisions about the choices that we had to make. Importantly, Gary was a pleasure to work with. I am very pleased with the installation and would highly recommend Gary and Precision to your future customers.

Response from Jim Rapp Business Owner

Thank you, John, for taking the time to share your positive experience with our technician, Gary! We will continue to work hard to be a company you can trust!

Service: Garage Door Opener Install

Richard Reece

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

It was something minor with our opener, and it took Tom seconds to spot the problem. He explained everything, and answered all my questions. He was a true professional, and a credit to your company. I was very happy with your prompt response to my call, and with Tom. I have, and will continue to recommend your company to anyone who asks. Thank you!!

Tom Palmer

Technicians: Tom Palmer

Service: Garage Door Repair

C. Green

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Excellent service & quality workmanship! They go above and beyond! Last year, we had a major problem with our 46 year old, all wood, 4 panel garage door. I'm certain it would have been easier and faster to just replace the door. But, we really wanted to save it if at all possible since it perfectly matches our tudor-style home. Walker spearheaded an incredible repair and we were so impressed with the technicians' knowledge, problem solving abilities and perseverance! The door works beautifully and all parts they installed have a 10-year warranty! I highly recommend this company!!

Walker Furpahs

Technicians: Walker Furpahs

Service: Garage Door Repair

Product: Springs

Marty Tucker

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I was very pleased with my Sunday afternoon Precision Door visit! Tom was very friendly, knowledgable and fixed the problems in a timely manner. I truly recommend, for any garage door problems, Precision Garage Door!

Service: Garage Door Repair

Janis Carter

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Respectful and prompt service.

Service: Garage Door Repair

Dudley Irvin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Precision Overhead Garage Door Service was fantastic. My wife and I returned home from running errands on July 4th. We had a quick turnaround to get to a holiday gathering. However, the garage door would not open. I sent my wife to the holiday gathering. I called Precision thinking I would leave a message and hope for a callback on July 5th. But a person answered the phone. The next surprise was that someone would be at our house in a couple of hours. Sure enough, a repairman arrived at our home on July 4th. He did an excellent job replacing the broken springs and bearings. He was doing this on a holiday in a garage that was stifling hot and throughout the work maintained a positive attitude. In about an hour, the garage door was ready to open, and it did so flawlessly. Precision Overhead Garage Door Service will be our go to team for our garage door needs. Thank you for being there in our time of crisis.

Service: Garage Door Repair

Product: Springs

Helen Pierson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

When I called Precision Garage Door to schedule an appointment Chelsea was very helpful, understanding, and accommodating to my schedule. The technician Walker was great. He answered my questions I felt comfortable that he was knowledgeable and that I would get quality work from him. He gave me estimates on two options to repair my garage door and offered different ways to pay. Items that were removed were taken to be recycled. The option I choose has a 5-year warranty which sweetened the deal.

Walker Furpahs

Technicians: Walker Furpahs

Service: Broken Garage Door Spring Repair

Product: Springs

James Lawrence

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Precision Door responded quickly to our service request and fixed our problem to our 100% satisfaction. I highly recommend Precision Door to our friends, neighbors, and family.

Service: Garage Door Repair

Dennis Turner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I have been using and recommending Precision Garage Door of Columbus for years. I had a service call today with Tom Palmer and everything was as I've been accustomed to.He was prompt and did a great job. Besides being efficient he was very personable and explained everything.

Tom Palmer

Technicians: Tom Palmer

Service: Garage Door Repair

Product: Rollers

Sally Gardner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

My goal was to book an appt on line. Our need was not an emergency. They have a live chat on line and much to my surprise "David" came same day for service. What a treet!!

Service: Garage Door Repair

Product: Remotes / Keypad

Jane Welsheimer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Sarah Crowe was very knowledgeable and professional.

Sarah Crowe

Door Designer: Sarah Crowe

Service: Install Garage Doors

Wayne Springer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Precision Garage Door has always treated us nice. Knowledgeable Employees and courteous. We were happy with P.G.D. in Tennessee and now here in Westerville, OH.

Dustin Keaton

Field Manager: Dustin Keaton

Service: Garage Door Repair

Paula Spinosi

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

I expected to be charged more for the components than I could buy them for myself but $165.00 for a keypad i can buy anywhere for $45 I thought was bit excessive. And to pay $1200.00 for a basic door opener install was a bit pricey and most of the bolts on the hanger weren’t even tightened down . I don’t think you’ll be putting in my next opener.

Service: Garage Door Opener Install

Product: Garage Door Opener

Doug Ritter

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Service was great and quick. Michael knew exactly what to do to solve my problem. I thought the charge was reasonable also. Doug Ritter

Service: Garage Door Opener Repair

Martha Nordquist

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

dave s.—he was on time, polite, listened to me, explained needed repairs with alternative solutions, and completed the job very efficiently. And he explained everything until he was sure i understood! i was very impressed with the service call start to finish. 5 stars

Service: Garage Door Opener Install

Bob Cunicella

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

during a power outage 2 weeks ago, i had to manually unlock my overhead garage door in order to get out. somehow, i broke/lost the spring to re-engage the opener. i immediately called precision door service. they young lady i spoke to was able to get my service call scheduled for the very next morning. my problem was quickly diagnosed, and a solution was explained to me. i was very impressed when the technicians said he could be fixed that very day. about an hour and a half later, i had a new, fully functioning garage door opener! to say i was very impressed would be an understatement. i highly recommend precision for any of your garage door needs. bob cunicella

Response from Jim Rapp Business Owner

Thank you, Bob, for taking the time to share your positive experience with our company! We are grateful for the opportunity to be there when you needed us!

Service: Garage Door Opener Install

Product: Garage Door Opener

Don Taylor

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

The work was done by David Simpson. He did a very professional job. He was very easy to work with and went through all of the checks on the garage door. We are very happy with the repairs done. We used Precision Garage Door of Columbus based on a recommendation from our neighbor. We would use your company again! Thank you!

Response from Jim Rapp Business Owner

Thank you, Don, for sharing your positive experience with our technician, David! We will continue to work hard to be your #1 choice for your garage door needs!

Service: Broken Garage Door Spring Repair

Product: Springs

Robert Heid

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

The technician was very knowledgeable and he explained everything he was going to do. He inspected the door very thoroughly. He only did what he had to do. He didn’t try to sell me more than I didn’t need. He did an excellent job couldn’t believe he did it by himself.

Response from Jim Rapp Business Owner

Thank you, Robert, for sharing your positive experience with our technician, David! We appreciate your business!

Service: Garage Door Repair

Product: Rollers

Sarah Mcauley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Again Precision door and Derek M saved me. This time the whole unit went out. Called them in the morning and at 2 pm Derek was here to replace it same day. ???? Plus customer service! They are my garage door people for the time I live in Ohio

Response from Jim Rapp Business Owner

Thank you for being such a loyal customer, Sarah. Please don't hesitate to reach out if you have any questions or concerns in the future!

Derek Mason

Technicians: Derek Mason

Service: Garage Door Opener Install

Product: Garage Door Opener

Lawrence Kopp

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website. 1 2 3 4 5

Adam was courteous and informative. Provided options and explained reasons why they are recommended. I will definitely call Precision again for garage door repairs.

Service: Garage Door Repair

Ready to Experience 5-Star Service?

Join your Westerville neighbors and let our experts take care of your garage door.

Columbus Area (614) 441-9758
Westerville Area (614) 423-4177
Reynoldsburg | Gahanna Area (614) 441-9758
Dublin Area (614) 423-4177
Newark | Buckeye Lake Area (740) 527-0151
Delaware Area (740) 513-2686
Johnstown Area (740) 919-6439
Grove City Area (614) 441-9758
Marysville Area (937) 552-5973
Lancaster Area (740) 527-0151
Washington Court House Area (740) 513-2686
Circleville Area (740) 919-6439
Precision Garage Door of Columbus
Office: (614) 294-5190
1111 Stimmel Rd
Columbus, OH 43223
Precision Garage Door of Canal Winchester
Office: (614) 965-6565
219 Cemetery Rd
Canal Winchester, OH 43110
Precision Garage Door of Westerville
Office: (614) 259-8928
5992 Westerville Rd
Suite A

Westerville, OH 43081
Precision Garage Door of Hilliard
Office: (614) 664-6070
5060 Cemetery Rd
Hilliard, OH 43026