Garage Door Repair in Hilliard, OH - Page 5

Meredith T

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great service! My garage door broke on Saturday and was able to get someone out on Sunday to fix it in about an hour. Very friendly & knowledgeable!!

Bart Skinner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

very personable technician, explained everything and made helpful suggestions as well

Steve Goebel

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My garage door was making a noise when closing. The service rep, David Morgan diagnosed the problem and made some adjustments, which fixed the issue. I had purchased the garage door late 2023 so technically it was out of warranty. David said it was a minor adjustment and there would be no charge which is almost unheard of these days for a service call. I highly recommend Precision Garage Door and especially want to commend David for his friendly and knowledgeable service.

Gil Couto

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Prompt and excellent service!

John Wolfram

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Professional job. Friendly and courteous.

Jeff & Kim Hooper

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great service

Walid Antonios

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent service; Pat was so professional and explain to me patiently all issues; he did such a great job for me

Janet Stusek

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The tech who came to work on my door was courteous and very helpful.

P Butler

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very timely appointment and efficient. Extremely friendly tech, Mo.

Kenneth Shively

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Mo was extremely pleasent and went about his work professionally. I would refere him and your company to anyone that needed garage door work.

Scott Rossmiller

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had a new garage door installed by Precision that popped a spring after about 6 months. The spring actually pulled apart from its mounting bracket. The repair technician, Adam Moore, arrived the same day and discovered that the door springs that had been installed were too small for the door, which caused stress on the spring and caused it to pop apart. He replaced both springs with the proper size and the door opens much easier now. Thank you to Adam Moore for his competency, knowledge and expertise in correcting the problem.

Harold Frantzen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I called to have what I thought was a minor problem fixed on my 30 year old door. The technician game to my home at the prescheduled day and on time. As I started pointing out to the tech my other annoying little problems with the door, the tech explained to me how all of these little problems were actually related to each other. He quickly gave me an estimate to have all of the minor problems fixed as well as some ideas of what will need to be taken care of sometime down the line should I be staying in my forever home. I gave the go-ahead for the repairs and in short order, it was done. Now I feel like I have what seems like a new door. Wow. I should have had this all done two years ago when I moved in. Very grateful to the tech for the work done.

Betty Clevenger

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I chose Precision Garage Door Service based on a previous positive experience. The response time to calls is excellent and the employees provide professional and courteous service.

Michael Heil

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I couldn't be happier with the service from Precision Garage Door! From the moment I called, they were extremely helpful and walked me through all the options for my garage door issue. The technician arrived within just a few hours of my call and took the time to explain everything in detail, helping me pick the best solution for my needs. I was thrilled they could fix it the same day, and their professionalism and expertise really stood out. Highly recommend Precision Garage Door for anyone looking for fast, friendly, and knowledgeable service

Amy Brown

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Wonderful installer, John! He was very professional and thorough. He offered me several options so I could make an informed decision. Installation was quick, he showed me how to use the new opener including showing me how to program the new key pad. It’s very easy to program. I would not hesitate to call your company again to service my garage doors.

Brian L

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Same day service and offered a nice array of options for fixing our door. Super polite and answered all of our questions. Great job!

Sandra Rabuck

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My technician was very nice and helpful. He showed me 3 choices of openers I could get. He told me multiple ways to set up the door opener. It didn't take long at all to put in. I will definitely recommend your business. Thanks

David Joy

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Two words describe James’s diagnosis and repair service skills: honesty and integrity. We discussed the main reasons I was having issues with my door opening. Solved on the spot. I purchased new rollers to replace the 20+ year old originals. We also addressed how the recently repainted door and new frame trim were the probable cause. No pressure; he left the roller decision entirely up to me.

Roger Garland

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our door opener needed repair. I called precision, whom I had used before. The came by late morning on the morning I called. I wasn’t home, but my son was there. Carlos called me and gave me information along the way. I ended up replacing the opener since it was 22 years old. So communication was great. It works wonderfully and much quieter. Though, I was taken aback by the cost , way more than anticipated. Mostly on labor and install side, since part isn’t overly expensive.

Hannah Sutton

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I put in a service request around 11:20 am and already had a technician at my door by 1:00 pm! Tom was so kind and took the time to explain what was wrong with my garage opener, why it was wrong, and all my options to repair or replace. I really appreciated that I could have chosen to either repair or replace my opener same day, and I wouldn’t have had to wait for a second appointment either way. I chose to go for the replacement, and Tom was very efficient and walked me through all the main controls once he was finished. He also made sure to test other aspects of my garage door for safety, which I felt was extremely thoughtful. Thank you, Tom and Precision!

David Basford

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was pleasantly shocked at how nice and knowledgeable your technician, Patrick Mulligan, was yesterday.. I explained to Patrick that my garage door seemed to be working fine, but I wanted some preventive maintenance done. Patrick explained to me the various levels of maintenance he could service, and the cost of each. Totally my choice! No high pressure! As he finished the job, Patrick explained to me exactly what he had done. Excellent follow-up! As far as your company’s response. I called late in the afternoon this week, Patrick arrived at approx. 8:20 a.m. the next morning, calling me first, that he was on his way. Excellent service! The only suggestions I want to give is that I think you could cut back on your TV ads, and you need more detail on this page concerning the service done. Look at my case. I probably used 6 service jobs on your list, and you only gave me one choice! Thank You.

Therese Grieco

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Because you are a Genie dealer, I made appointment for a technician to come replace my keypad on August 1. After the keypad was replaced, I was looking for an itemized receipt showing the costs for the keypad and the costs for labor. I received a receipt, only after calling to request one, which showed the cost of the keypad to be $173 and then $20 for “fleet maintenance”. There was no itemization and it really looks like I got gouged for the keypad. When my husband called, Kimberly told him that the company would knock at least $93-$100 off the payment and refund it to our card. That was on August 1. It is now August 6. The money has not yet been refunded - AND - when the keypad was used to leave the house today, it FELL APART IN PIECES!!!! We will be calling later to address that with your company. I am so disappointed with your service and explanation of costs that I wish I could give ZERO STARS!!!!

Amanda Bindel

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We had a wonderful experience with Precision! Our garage door opener system broke unexpectedly. I made a call into Precision late in the evening on a Monday and they had someone at my home to help the following morning on Tuesday. Mike was extremely helpful and kind. He had everything set up and ready to go for us in no time! We are extremely grateful for the support and help and will definitely recommend this company to our friends! Thank you!

Margaret Verrall

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Needed help troubleshooting non-working garage door opener. Was able to schedule next day service. The tech was great! Problem efficiently solved.

Mark H.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Something happened to the cable that wouldn't allow our garage door to close when we left for work in the morning. Called Precision around 7:30 am and they had a technician at the house at 10:00 am. He discovered the cable jumped off the wheel. Nothing was broken. He corrected the issue and re-adjusted the door. Very happy with the quick response and professionalism of the field tech.

Lora Bayati

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Chaz was a very nice representative and fix the issue I had with my keypad. He was the installer of my new garage door, so it was nice to have him be the one that come to address the problem.

Gil Couto

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Dustin and his trainee were GREAT! They fixed the problem in no time, but some issues persisted, so they installed a new part, and VOILA!, fixed!

Kim & Larry Harter

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Joshua did an outstanding job. He was on time! Knowledgeable, friendly, fast service. Highly recommend the service but Joshua was the best! Kim Harter

Randy Thomas

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent service and so knowledgeable.

Allen Paul

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had precision install a new door in July of 2023. No problems with it until recently when it started making some noise while going up. I called and got someone here next day. He had to realign the door due to settling. Now no more noise and the whole thing is quieter than when 1st installed. Fine job every time I have used precision.