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about Precision Garage Door in:
Hilliard, OH
Precision Garage Door of Columbus Ohiohas received 230 reviews, averaging 4.84 Stars:
Hilliard, OH
Thank you, Tony, for the kind words about our Customer Service Representative, Kimberly, and our technician, Joshua! Your recommendation means a lot to us!
Hilliard, OH
I HAVE SEEN THE WORK THIS COMPANY DOES. ITS GREAT WORK. THE STAFF AND INSTALLERS ARE ALL SO HELPFUL AND POLITE. I MET TIM ON THIS REPAIR ON 7/20/2023. HE WAS ON-TIME, PROFESSIONAL AND VERY GOOD AT EXPLAINING MY NEEDS AND PRICE OPTIONS. HE DID A VERY GOOD JOB. WE ARE VERY HAPPY CUSTOMERS. THANKS
- Joe Federer
Product:
Technicians: Tim Tomlinson Jr
Hilliard, OH
You are amazing. You set the standard when it comes to customer service. David S second to none. Not sure how you find people like David. Cudos to your hiring staff. Please do not change your DNA. Hard to find businesses like yours. Thank you David and Precision!!!!!!
- Dan Mahoney
Product:
Hilliard, OH
Gentlemen who came out were on time & very personable. They solved the problem & we’re gone in a short amount of time. They understood what they were working on & explained the workings to me so I,too, understood the problem. As I told the senior tech when he was leaving - this is why you work with quality companies, problems are solved quickly & efficiently (I just called your company this morning) & before 1:00 pm problem solved!!
- David Russi
Hilliard, OH
Communication was terrible--service tech told me I had three options to get my garage door working... #1 Good $1155; #2 Better $1515 or #3 Best $1715... no description of what I was getting, only that if I went with #2 it would have a 10 year warranty. So based on seeing a screen on his phone with just the information show above (no details)... I picked the middle #2! After the service, I received an e-mail showing the options listed above with the details of what all was included (first time to know what I was getting)... AND I noticed, the warranty is only for 7 years NOT 10! They have no paperwork, no pamphlet, no warranty certificate indicating what is and what is not covered. Later, I received an e-mail from the owner of the company-asking me to write a review-but if "for any reason you are not totally satisfied, I would consider it a favor if you called and gave me the opportunity to redress the situation". So I called, obviously I was not permitted to talk directly to him. I talked with someone who argued with me and told me the office manager would call me back... that was on 5/15,,, NO ONE HAS CALLED! Be careful, ask for proof of what you are getting, know your warranty, ask for paperwork! Hopefully, if anything does go wrong they will honor their service?????
- Debra Mattera
Hilliard, OH
Joe provided great options to correct our prpblem. Your Co. arrived less than two hours from my call to provide service. Please send Joe if we ever need future service. Thanks for your
- Fred Ward
Hilliard, OH
Kayne came today to assist us with an urgent Garage Door issue. Earlier in the day our Garage door cable broke and other issues were discovered! Kayne was on time, friendly and extremely knowledgeable about our issues! He also was upfront about our issue and gave us a couple of options which we choose to just replace the door based upon the age and issues. We look forward to working with Sara tomorrow (fast service) in finding a new door! High recommend Precision Door Service and Kayne!
- Clint Anderson
Product:
Hilliard, OH
We had our garage door and opener serviced by Jason O. on a Sunday. Professional, proficient, and truly committed to going above and beyond expectations. We’ve had various types of work on our house and were discouraged by sub par workmanship and customer service. Precision Door Service has restored our expectations for quality workmanship and service. Will absolutely recommend!
- Glen Worley
Thank you, Glen, for the wonderful review about our technician, Jason! We are so proud to hear that we achieved the standard of work that you were in need of. Please do not hesitate to contact us if you have any future questions or concerns!
Hilliard, OH
Chad came to our home and informed us we needed a new garage door. Very nice person. He did a great job. Will recommend your services to others. Thank you
- Cathy Rose
Thank you, Cathy, for sharing your positive experience with our technician, Chad. We look forward to working with you again in the future!
Product:
Hilliard, OH
My entire experience with Precision Garage Door was excellent. In less than two days, I had a fully functioning garage door. Our technician, Derek M., was superb! You would be hard pressed to find a nicer person. He is extremely knowledgeable, and he patiently answered my many questions. I highly recommend Precision Garage Door.
- Greg McKinney
Hilliard, OH
Our service tech Dustin was great. He explained everything to us and made sure We were well informed. He did a great job!
- Matt Berning
Hilliard, OH
Everything from the initial appointment setup to discussing my needs with the door designer to final installation went smoothly. I was pleased with the service I received from everyone and will keep Precision Door in mind for any future needs!
- Corinne Chain
Hilliard, OH
Such speedy service - repairman was at my door 15 minutes after my call for service. Jason was efficient and answered all my questions and was done with the job within an hour!
- Melinda Righter
Product:
Hilliard, OH
We had great service today. I called early afternoon and got an appointment between two and four. He was here at two. He very quickly realized we just needed to reboot a garage door opener to get it to open. We felt foolish for having him come all this way to our home, but he was very nice about it. We will definitely call on you again if needed.
- Craig Maul
Hilliard, OH
I called Precision about my broken garage door springs and they came and fixed it the same day! Our technician Joe was great! He gave me all of my options without pressuring me. He installed new springs and a new motor in less than 2 hours.
- Deb Blankenship
Hilliard, OH
This was an easy and comfortable process. I reached out for an inspection and possible repair related to the noise and rattling on my aging garage door openers. Scheduling (and rescheduling) through the chat was a breeze. Matt contacted me ahead of time, as promised, and arrived right on time. After a thorough evaluation, he presented me with no-pressure options to fix the problems now or later. I opted to proceed with new openers and rollers. The work was done quietly and efficiently with good communication of the progress throughout. I'm thrilled with the finished product.
- Kimberly Poma
Hilliard, OH
Great honest work and easy to follow and understand the recommendations that they made. They showed up in their promised time frame and called when they were on there way too. I would recommend them to anyone and use them and their services again.
- Chris
Hilliard, OH
Dustin came out Monday and took care of our issue / he is a great employee for your company very professional/ we our big fans of your company and will let others know that / thank you
- David Uttley
Hilliard, OH
TV ads looked good and website emphasized your people. Very timely response in getting an estimate and installation. Megan Jewell provided the estimate and was very thorough and professional. She only "sold" us what we needed. Our installer was Alex Eliopoulos who did a very professional and timely job.
- Dennis Bolling
Hilliard, OH
First of all I can’t say enough about our technician that came out and fix out door. He was so professional and polite and helpful. On a second note you are very over priced ! Charging me $145.00 each for a bearing plate that you can get at home dept for $11.00 Please re-evaluate your pricing $1000 to fix a broken spring is a little high !
- Diane Riedel
Diane, we would like to thank you for the kind words about our technician Tim. We do our best to deliver 100% customer satisfaction and appreciate you speaking with our management team to make this right for you. If you have any future questions or concerns please don't hesitate to reach out to our management team again.
Hilliard, OH
Jason was able to resolve the cause of the door jam, replace the bad parts, and re-align the door in a timely manor. We will using Precision Garage Door for any future door issues.
- Harry Spieker
Hilliard, OH
Outstanding response and service by Precision Door Service Columbus and the lead service technician, Gary Lemaster. We are consistently pleased by our relationship with this company and the employees including the appointment scheduler, Colin. Jim and Sandy Rose Hilliard, OH 43026
- Jim Rose
Hilliard, OH
This is a great company. Good product at a reasonable price, expertly installed. We have asked them back twice for minor issues, one of which was my fault. Their service people were promptly dispatched, were very professional and friendly, and fixed my problem right away at no charge. We are big fans.
- Richard Hodges
Hilliard, OH
Courteous, knowledgeable and service with a smile. Explained options, prices but more importantly listened to me as a customer. I vould recommend them. Merry Christmas to all.
- Lisa Butler
Hilliard, OH
They were close and had a five star rating.
- Ronald Sacco
Hilliard, OH
Tech Derek is a very professional , proficient and quiet spoken guy. Did a once over on the door, completed the repair and explained everything to me. He also was great to a very anxious dog. He can come and work at my house anytime. Thanks Derek
- Megan Perkins
Hilliard, OH
I was very satisfied with service I received on garage doors. Jason Daring was extremely knowledgable and proficient. He knew what he was doing and was pleasant and hard working. I will definitely use Precision again and recommend the company to my friends.
- Sue Jolliff
Product:
Hilliard, OH
The crew that came was very courteous, timely and explained all my options in detail. They did a great job getting my garage door up and running quickly. I would definitely recommend Precision!
- Bobbi Wagner
Product:
Hilliard, OH
David was my technician. He arrived on time with a positive attitude and a neat personal appearance. He was an active listener to my comments and then explained the procedure he'd follow. When the inspection was finished, he further explained my options with no pressure or subtleties. When I made my decision, he followed my decision promptly and efficiently. He waited to let me raise and lower the door before he left. Thank you Precision Garage Service for same day service!
- Janice Howsmon
Hilliard, OH
Service was excellent! The technician was very thorough and completed the job as if it were his own garage door tune up. Took time to explain to me what he did and how to care for the door in the years to come.
- James Portner
(614) 441-9758
(614) 441-9758(614) 423-4177
(614) 423-4177(614) 441-9758
(614) 441-9758(614) 423-4177
(614) 423-4177(740) 527-0151
(740) 527-0151(740) 513-2686
(740) 513-2686(740) 919-6439
(740) 919-6439(614) 441-9758
(614) 441-9758(937) 552-5973
(937) 552-5973(740) 527-0151
(740) 527-0151(740) 513-2686
(740) 513-2686(740) 919-6439
(740) 919-6439Office: (614) 965-6565
219 Cemetery Rd
Canal Winchester, OH 43110
Office: (614) 259-8928
5992 Westerville Rd
Suite A
Westerville, OH 43081
License
License #52-748230
Very professional, quick service, and reasonable rates. Customer service (Kimberly) was excellent. Technician Joshua Walker was very knowledgeable and thorough in his work. A pleasure to deal with and highly recommend Precision Overhead Garage Door Service (ask for Joshua Walker).
- Tony Tai