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about Precision Garage Door in:
Dublin, OH
Precision Garage Door of Columbus Ohiohas received 319 reviews, averaging 4.88 Stars:
Dublin, OH
Product:
Dublin, OH
What a great job your company is doing! This sounds a little silly, but working with your company and service tech (Derrick) today, was easily the BEST customer service experience I've had in years. We were at Disney last week - and not even Disney matched the experience I had today. My garage door opener broke this morning, leaving the door hanging part open, part closed. I called Precision early this afternoon. A real live person answered almost immediately; very nice and professional. I gave her only my name, and told her I'd used your services before - and that I had a garage door issue. She immediately confirmed my address, phone number and email address (all of which was correct) -- and scheduled Derrick to arrive between 2:00 - 4:00. I immediately received a confirmation email, confirming the technician and his photo. By 1:30, I received a phone call from the technician to tell me he was on his way. He arrived by 2:00. I found Derrick to be very nice, friendly, professional, knowledgable and obviously skilled at what he was doing. He immediately diagnosed the problem (showing me visual evidence of the problem) - and offered me a solution. In the end, he was very efficient, no pressure, very upfront -- offering two different solutions and fixed the problem (installing a new garage door opener). He actually did such a good job - I asked him to replace the other garage door opener, that wasn't even broken, but was just as old. He did so -- having to make a second trip back to the shop and returned to add the second opener. All in all -- extremely well done. Beth (owner) -- congratulations to you and your team for putting together an amazing service with quality employees. A very tall order for any business, big or small, in today's environment. I would highly recommend your company to anyone who asked. All the best. Thank you for a very unexpected and pleasant customer experience today.
- Chad Harris
Product:
Dublin, OH
Tim was great. He knew immediately what was wrong with my door (broken springs) and made sure to let me know when he found bad bearings as well. He worked quickly and was in and out and I had a functioning door within an hour. Thanks for the great service!
- Ashley Hughes
Product:
Dublin, OH
Precision Door Service fixed the garage door in less than 4 hours from the time I call Technician, Derrick is very professional and courteous Price to install the new hinge and Angle Iron cost of $155 (including Service fee of $55) seems a bit high but I am not sure about the costs since I never got any quote from any other company. I definitely recommend them for the time and quality of service I received. Thanks,
- Venu Surepeddi
Product:
Dublin, OH
Previous owner used your service your phone was posted in the garage. took care of the issue in 20min awesome service. Thank you very much
- James Steward
Product:
Dublin, OH
Quick response. Arrived 35 min after I called on a Saturday morning. Pleasant and knowledgeable technician. Everything on truck to do repairs.
- Ken Baumgartner
Dublin, OH
Excellent, quick, courteous service! Jason took the time to explain to me details on maintenance, which is greatly appreciated. I would highly recommend your company to others, and will use your services again if needed.
- Mary Cismowski
Product:
Dublin, OH
Great Service! I called in the morning and the technician arrived promptly at appointment window. Tom was very nice and did a great job!
- Melissa Ackerman
Dublin, OH
Excellent service. Same day appointment, service man called when he was on his way. Greg was very polite, courteous, knowledgeable. Fixed the main problem. Also did other maintenance fixes. I would recommend this company to a friend. I will call this company again for future repairs.
- Christina Anderson
Product:
Dublin, OH
We had a couple of garage door issues and whenever we call Precision they had somebody come immediately. The guys that have serviced our doors exude integrity and honesty. Very refreshing!
- Lakshmi Seshadri
Product:
Dublin, OH
Mike was awesome! Timely, courteous, knowledgeable...
- S.Russell
Product:
Dublin, OH
Tim was very prompt and efficient in servicing my garage door. i appreciated this very much.
- Jane Lamp
Dublin, OH
Same day, Saturday service. Greg even called ahead of time seeking permission to arrive early. Called at 8:45am, he was here at 11:30a.m., and got some major repairs all fixed in about two hours. Thank you Greg, thank you Precision.
- Rob Kelly
Product:
Dublin, OH
Precision Door was prompt and polite. I like that the confirmation and invoice were sent via email. The repair was very polite and helpful. I would recommend Precision Door to everyone!
- Lynette/ michael Miller
Dublin, OH
Previous owner had used you folks, & she'd left me info & instruction booklet. Have appreciated your service, & this visit was no exception. Tim found problem, & fixed immediately. 5 stars
- Debra Bausmith
Product:
Dublin, OH
I have used Precision before on another garage door in my home. They provide prompt service. Tim arrived early and replaced the broken spring on the garage door and lubed the rollers and hinges. He was very professional and friendly. I highly recommend Precision Garage Door's services.
- John League
Product:
Dublin, OH
Precision was quick to respond to fix our garage door problem and Eric was polite and very helpful in identifying and fixing the issue. We are happy to recommend Precision to friends.
- Beth Voltmann
Product:
Dublin, OH
Tim was great - 5+ Stars He was prompt - arrived exactly at the scheduled time Very informative as far as what options were given to me. Completely trusted his opinion. Would not hesitate to recommend Precision to family and friends. In fact, already did recommend Precision to a co-worker!
- Rose Antonio
Product:
Dublin, OH
This was an emergency when clients are under the most stress. Your company sent a highly trained and competent technician who also had great "people skills." He arrived at the time predicted and completed the job in a timely and comfortable manner for the client. I would give Tim Tomlinson a 5 star rating. I am a very satisfied customer.
- Ann Marie Sommer
Product:
Dublin, OH
We are very happy our Precision experience. Gregg took the time to explain the problems and solutions to my wife and I. From the appointment setting early this morning, pre visit communication, expert explanation and completion, to follow up invoice and warranty, we were very pleased with our choice of Precision
- Mike Albert
Product:
Dublin, OH
Couldn't be happier! Technician got here on the day I called. He did what I had asked and also provided me with options I hadn't considered. Thank you! Delighted!
- Ellen Phelan
Product:
Dublin, OH
Thank you Beth for your follow-up. EVERYTHING went as planned and scheduled. Sure was easy to work with your company. When working with a professional company, one can always espect professionaal results.
- David Fulton
Product:
Dublin, OH
Eric was a total professional. Explained everything in easy-to-understand language. So happy that he was able to make fixes and adjustments to a door and opener that was pretty-much untouched over the last years from myself & previous owner.
- Debra Bausmith
Product:
Dublin, OH
Great job, speedy scheduling and service!
- adam widman
Dublin, OH
very prompt and professional service !
- Yaoshan Chen
Product:
Dublin, OH
I have used Precision door in the past and have always been delighted with its service. Today was no exception. The service man arrived early (which is always appreciated), explained the problem with my 14+ year old opener, recommended a new unit which was promptly and professionally installed and the features explained. 5 star quality service, again. Thank you.
- Kevin Cogan
Product:
Dublin, OH
5 star service. Our garage door broke (cables) on Sunday evening. We were very concerned about being unable to get the cars out Monday morning. Called Precision about 6:30pm. Tim (great guy) arrived at 8pm as scheduled. He replaced the broken cables and adjusted the door at what I thought was a fair price. Outstanding service and highly recommended.
- Thomas Kiefer
Product:
Dublin, OH
Extremely fast and professional repair of my garage door springs. Serviceman man was knowledgeable, polite, and professional. I would recommend to anyone looking for service repair on their garage door.
- Joel Payton
Product:
Dublin, OH
Hello, John came out to take a look at my current garage motor and see if it was possible to program a universal remote to it. Unfortunately my motor is outdated and no longer produced so finding a universal remote that may work on it, John told me, may be tricky. If no remote can be found to program to my motor I am going to have to purchase a new motor and I'd like to give your company the business but I will have to wait until January/February because of financial reasons. I'll just need some time to save a bit extra. John was very pleasant and I appreciated him telling me what the situation was. If a representative from your company can follow up with me and let me know if a universal remote is doable I'd appreciate it. Thanks, Jeff
- Jeffery Brenner
Dublin, OH
5 stars When I called for garage door servicing, the agent I spoke with was friendly and quickly set up an appointment for servicing. Your representative, Tom, was professional and friendly, and he kept me informed about the repair services he was performing. Everything was done in a timely fashion.
- Bonnre Awan
(614) 441-9758
(614) 441-9758(614) 423-4177
(614) 423-4177(614) 441-9758
(614) 441-9758(614) 423-4177
(614) 423-4177(740) 527-0151
(740) 527-0151(740) 513-2686
(740) 513-2686(740) 919-6439
(740) 919-6439(614) 441-9758
(614) 441-9758(937) 552-5973
(937) 552-5973(740) 527-0151
(740) 527-0151(740) 513-2686
(740) 513-2686(740) 919-6439
(740) 919-6439Office: (614) 965-6565
219 Cemetery Rd
Canal Winchester, OH 43110
Office: (614) 259-8928
5992 Westerville Rd
Suite A
Westerville, OH 43081
License
License #52-748230
We had Precision replace our garage door opener and had a very good experience from start to finish. I called and they were able to come out the same afternoon. The person I spoke to on the phone(Destiny) and the tech(Derrick) that did the install were both very friendly, helpful and professional. The opener was installed quickly and works great. I will definitely use them again for any future garage door issues.
- David Tippett