Garage Door Repair in Columbus, OH - Page 3

Cindy Flaherty

Excellent service

Jerry Hawthorne

Tim was prompt, on time and courteous. He clearly explained what the problems were as well as his proposed solutions. he gave me options with potential repair solutions.

William Gurney

Precision door sent out a repair man on the same day, on a weekend, without charging me extra. He arrived when he said he would and called to let me know he wad on his way. He was very easy to work with and found some more repairs that needed to be done that I hadn’t known about and made sure the whole door and opener were serviced and safe. Highly recommend.

Susan Carr

Salem was great - so friendly and knowledgeable. He explained everything in detail and completed the work quickly. Would highly recommend Precision!

Deborah Thomas

I called Precision Garage door because they come the same day and do a great job addressing the problem. However, prices have gotten much too expensive.

Amber Boyle

Everyone was super friendly! I had called to get an estimated cost. I spoke to an actual person. She was so nice and answered all my question. The guy who came out to fix my door was super kind and helped me. He explained everything that was wrong with it in a way I could understand. He gave me advice and was just an all around good dude. I’ll definitely be using them again when I’m ready to upgrade my current system.

Jared Glaspell

Matt did a great job explaining the issue, failure potential and letting me decide next steps. No pressure service and solid work!

Judy McClelland

Fast service

John McAlister

The guy was great to work with

Roselee Hight

The young man was very pleasant and professional. I felt he did a thorough job in examining my door opener. He was very neat and pleasant To work with.

Teresa Pinkston

Unexpected spring break on Friday evening and was able to schedule for Saturday. AI answer/scheduling was a little weird. Our installer was very knowledgeable and friendly and completed install very quickly! Awesome experience!

bernetta ivory

Matt Eberly was very helpful in giving opinions on repairing my garage door . I am very grateful. My garage door was repaired the same day

Leslie Mercier

We have used Precision Door a couple of times. They are always prompt and friendly. They also do great work. Highly recommended

Tony Theile

I have been using Precision Garage Door for over 10 years. They arrive same day, great customer service, they complete the job to my satisfaction every time! I wouldn't use anybody else.

Jum Bloom

Professional- efficient- friendly- overall excellent job

Jackie Adler

They came out same day was quick efficient helpful and very friendly. The tech was very informative and helpful during the process. Highly recommend!!!

Rick Rollins

Great job by tech

Ariana Frederick

If you want to get ripped off - check out precision garage door. Yes, my garage made a horrible sound when it went up and down and needed some repairs but to pay - $4600+ for parts that cost less than $100 a piece to be replaced is crazy. See the invoice of what was replaced. I didn’t have the actual door itself replaced or the motor. Such a shame that my wife fell victim to getting ripped off like this.

Shane Smith

Very friendly and helpful.

Jonathan K

2 new doors installed. Tech failed on multiple aspects. 1 spring was not tensioned properly, weather molding not attached properly, locks not installed and he couldn’t be bothered to replace the wire nuts on the trip sensors. Less than a bare minimum effort.

Kevin Simmons

Jake jones came out within 2 hours of calling in, he gave me a realistic expectation and recommended what options I had. Then, in the same evening, he had my overhead garage door back up and running within another hour! I felt like he was at a fair cost, and the service was awesome

Linda Harris

I am giving a 5 rating because I had questions regarding warranty of previous work performed by Precision. Management supervisor - Richard - spoke with me and provided more than satisfactory resolve. Cameron Frye was the technician who performed the work and was so helpful and authentic when referring me to management. I am grateful for the outcome and would utilize their services again if necessary

Sally Rechner

Derek doesn’t d a great job! Very thorough!

Tom Diehl

At the end of a long day that started with my wife having surgery and an expensive new roof installation being completed while we were at the hospital, I returned home. While pulling into my garage I heard a loud sound as the door opened. The door would close but not open again, just a grinding sound. I called Precision as it was late in the day and I noticed they were open 24 hours. The man who came out was very friendly and seemed well-informed. In our initial conversation I had mentioned the challenges I was facing that day, he told me how old our opener and the mechanicals are, how he could put a band aid on it but it ther parts would likely break within a month then showed me the price of $4,999 to replace the whole system. That seemed unusually expensive. He pointed out that a 2x4 to which the apparatus was attached had come loose as well. He told me he could get it working and it would take about an hour. I went inside and began reading other reviews about Precision and found several very similar to the experience I was having and with similar price points. Before I could go outside and tell him not to complete the job, he was tapping on the door to indicate he was finished, not in an hour but about 10 minutes. He produced no parts that had been replaced only a smell of lubricant on the apparatus and the 2x4 reattached. The price was over $600. It felt like I was being preyed upon at a difficult time, I felt like I was not dealt with in an honest way, not to mention being way, way overcharged for 10 minutes of work. I will never, ever, use Precision again. Nor will I recommend to anyone looking for help with garage door issues to use Precision. Avoid this company at all costs. Zero stars but it won’t allow me to post unless I give it at least 1 which is a drastic overstatement. There should be an option for negative numbers.

Donna Bailey

Great company and great service. Employees are very good at doing their work and no pressure of trying to get you to do something that is not needed. I would definitely recommend them. Work was well done.

john tolbert

Precision did an outstanding job! Showed me everything that needed to be done and with itemized prices for all parts. The service person was very knowledgeable, courteous and thorough. He is a good representation of the company. I will definitely refer Precision to my friends when needed. Satisfied customer!

Jacob Wright

Very fast response and service was scheduled the next day