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about Precision Garage Door in:
Dublin Area, OH
Precision Garage Door of Columbus Ohiohas received 473 reviews, averaging 4.89 Stars:
Dublin, OH
Hilliard, OH
You are amazing. You set the standard when it comes to customer service. David S second to none. Not sure how you find people like David. Cudos to your hiring staff. Please do not change your DNA. Hard to find businesses like yours. Thank you David and Precision!!!!!!
- Dan Mahoney
Product:
Dublin, OH
Mike our tech arrived within the time window. He was knowledgeable about the problem and made the adjustment on the door travel.
- John League
Hilliard, OH
Gentlemen who came out were on time & very personable. They solved the problem & we’re gone in a short amount of time. They understood what they were working on & explained the workings to me so I,too, understood the problem. As I told the senior tech when he was leaving - this is why you work with quality companies, problems are solved quickly & efficiently (I just called your company this morning) & before 1:00 pm problem solved!!
- David Russi
Hilliard, OH
Communication was terrible--service tech told me I had three options to get my garage door working... #1 Good $1155; #2 Better $1515 or #3 Best $1715... no description of what I was getting, only that if I went with #2 it would have a 10 year warranty. So based on seeing a screen on his phone with just the information show above (no details)... I picked the middle #2! After the service, I received an e-mail showing the options listed above with the details of what all was included (first time to know what I was getting)... AND I noticed, the warranty is only for 7 years NOT 10! They have no paperwork, no pamphlet, no warranty certificate indicating what is and what is not covered. Later, I received an e-mail from the owner of the company-asking me to write a review-but if "for any reason you are not totally satisfied, I would consider it a favor if you called and gave me the opportunity to redress the situation". So I called, obviously I was not permitted to talk directly to him. I talked with someone who argued with me and told me the office manager would call me back... that was on 5/15,,, NO ONE HAS CALLED! Be careful, ask for proof of what you are getting, know your warranty, ask for paperwork! Hopefully, if anything does go wrong they will honor their service?????
- Debra Mattera
Hilliard, OH
Joe provided great options to correct our prpblem. Your Co. arrived less than two hours from my call to provide service. Please send Joe if we ever need future service. Thanks for your
- Fred Ward
Hilliard, OH
Kayne came today to assist us with an urgent Garage Door issue. Earlier in the day our Garage door cable broke and other issues were discovered! Kayne was on time, friendly and extremely knowledgeable about our issues! He also was upfront about our issue and gave us a couple of options which we choose to just replace the door based upon the age and issues. We look forward to working with Sara tomorrow (fast service) in finding a new door! High recommend Precision Door Service and Kayne!
- Clint Anderson
Product:
Dublin, OH
Adam arrived right as scheduled - did a marvelous job and so very personal! I would request him again (hopefully) - I won't need him and I assure you that I will recommend you to neighbors as all of us have garage door openers going on 20 years and will need you! Thank you!!
- Adriana Sfalcin
Dublin, OH
Dear Mr. Rapp, Dustin was professional, on time, reviewed the problem I was having with the garage door, and shared several choices for repairing the issue. I'm happy with the outcome, and want to thank you and Dustin. K. Voorhies
- Kathy Voorhies
Dublin, OH
I had an issue with my garage door. Called Precision and Patrick fixed it within minutes. Great service and great technician.
- Cheryl Roosa
Dublin, OH
The experience with Precision Grage Door was excellent; 1. Technician arrived within two hours of my initial call to Precision. 2. The problem was diagnosed with 30 min. 3 Repair/Replacement was in effect within 15 min after diagnosis. 4. Techncian made sure I received the Senior discount
- Michael Kelty
Thank you, Michael, for taking the time to share your positive experience with our company! We are so happy we were able to help!
Product:
Hilliard, OH
We had our garage door and opener serviced by Jason O. on a Sunday. Professional, proficient, and truly committed to going above and beyond expectations. We’ve had various types of work on our house and were discouraged by sub par workmanship and customer service. Precision Door Service has restored our expectations for quality workmanship and service. Will absolutely recommend!
- Glen Worley
Thank you, Glen, for the wonderful review about our technician, Jason! We are so proud to hear that we achieved the standard of work that you were in need of. Please do not hesitate to contact us if you have any future questions or concerns!
Dublin, OH
Repair work. Our Precision garage door was installed about two years ago and, in this morning, the torsion spring bar support plate came off from the wall and the door became unopenable. Furthermore, the support plate hit and broke the garage door window glass. I called Precision right away and the service man fixed in this afternoon. I was expecting that some troubles would occur soon or later but the most important thing is how soon the service person will show up and correct the issues. I'm so impressed and this is one of reasons we decided to have Precision. The service person, Derek M, is very polite and great service technician as well. By the way, it was no cost for the repair. Thank you!!!!
- Kenji Hosaka
Thank you so much, Kenji, for giving us the opportunity to fix your door when you needed help! We appreciate the wonderful feedback about our technician, Derek. Please let us know if you have any questions or concerns in the future!
Hilliard, OH
Chad came to our home and informed us we needed a new garage door. Very nice person. He did a great job. Will recommend your services to others. Thank you
- Cathy Rose
Thank you, Cathy, for sharing your positive experience with our technician, Chad. We look forward to working with you again in the future!
Product:
Dublin, OH
Technician arrived on time, explained the issues thoroughly, provided options to resolve the issue, followed by the cost estimates of the options we were interested in exploring. No pressure sales. All questions were answered clearly and effectively. We replaced the opener and look forward to not having garage door opener issues for years to come!
- Nick M.
We are so happy we could deliver quality service for you, Nick. We appreciate the opportunity to fix your garage door!
Hilliard, OH
My entire experience with Precision Garage Door was excellent. In less than two days, I had a fully functioning garage door. Our technician, Derek M., was superb! You would be hard pressed to find a nicer person. He is extremely knowledgeable, and he patiently answered my many questions. I highly recommend Precision Garage Door.
- Greg McKinney
Hilliard, OH
Our service tech Dustin was great. He explained everything to us and made sure We were well informed. He did a great job!
- Matt Berning
Hilliard, OH
Everything from the initial appointment setup to discussing my needs with the door designer to final installation went smoothly. I was pleased with the service I received from everyone and will keep Precision Door in mind for any future needs!
- Corinne Chain
Dublin, OH
I've used Precision for the last 18 years and you have always come through for me. Today, Saturday 4/8/23, Easter weekend, my spring broke and I had a tech here fixing it within a few hours. It was Thomas T. and he couldn't be more knowledgeable, polite, and helpful in getting my old spring replaced and making sure everything was operating properly. Thank you. It's nice to work with someone with great work ethic. I am so grateful!
- Ann Young
Product:
Hilliard, OH
Such speedy service - repairman was at my door 15 minutes after my call for service. Jason was efficient and answered all my questions and was done with the job within an hour!
- Melinda Righter
Dublin, OH
Evan (Joseph) clearly explained the issues with my garage door, and gave me multiple solutions to solve the problem. He was knowledgeable, professional, efficient, and friendly. The job was completely quickly!
- Neal Handler
Product:
Hilliard, OH
We had great service today. I called early afternoon and got an appointment between two and four. He was here at two. He very quickly realized we just needed to reboot a garage door opener to get it to open. We felt foolish for having him come all this way to our home, but he was very nice about it. We will definitely call on you again if needed.
- Craig Maul
Dublin, OH
FANTASTIC SAME DAY SERVICE.....WOULD RECOMMEND PRECISION DOOR TO MY FRIENDS.
- Jim Yeary
Dublin, OH
Quick, friendly, reasonably priced! Thank you! Will use your company again!
- Jen
Product:
Hilliard, OH
I called Precision about my broken garage door springs and they came and fixed it the same day! Our technician Joe was great! He gave me all of my options without pressuring me. He installed new springs and a new motor in less than 2 hours.
- Deb Blankenship
Hilliard, OH
This was an easy and comfortable process. I reached out for an inspection and possible repair related to the noise and rattling on my aging garage door openers. Scheduling (and rescheduling) through the chat was a breeze. Matt contacted me ahead of time, as promised, and arrived right on time. After a thorough evaluation, he presented me with no-pressure options to fix the problems now or later. I opted to proceed with new openers and rollers. The work was done quietly and efficiently with good communication of the progress throughout. I'm thrilled with the finished product.
- Kimberly Poma
Hilliard, OH
Great honest work and easy to follow and understand the recommendations that they made. They showed up in their promised time frame and called when they were on there way too. I would recommend them to anyone and use them and their services again.
- Chris
Hilliard, OH
Dustin came out Monday and took care of our issue / he is a great employee for your company very professional/ we our big fans of your company and will let others know that / thank you
- David Uttley
Hilliard, OH
TV ads looked good and website emphasized your people. Very timely response in getting an estimate and installation. Megan Jewell provided the estimate and was very thorough and professional. She only "sold" us what we needed. Our installer was Alex Eliopoulos who did a very professional and timely job.
- Dennis Bolling
Dublin, OH
Gary Lemaster did an outstanding job. Gary called me in advance to discuss the problem I was having and he explained what the problem likely was. When he arrived, we went over the issue again. Gary then went to work, diagnosing the problem and inspecting the entire system. After he finished, he explained what he found and laid out the options. The process was very transparent. Given my garage door opener was 23 years old I elected to go with a new genie opener and other replacement parts. Gary thoroughly explained why, given the age of my system, I should consider the overhaul. I accepted all of Gary’s suggestions. Gary installed the new system and then explained everything to me. As I said, Gary did an outstanding job and he deserves a 5 star rating.
- Kevin Cogan
(614) 441-9758
(614) 441-9758(614) 423-4177
(614) 423-4177(614) 441-9758
(614) 441-9758(614) 423-4177
(614) 423-4177(740) 527-0151
(740) 527-0151(740) 513-2686
(740) 513-2686(740) 919-6439
(740) 919-6439(614) 441-9758
(614) 441-9758(937) 552-5973
(937) 552-5973(740) 527-0151
(740) 527-0151(740) 513-2686
(740) 513-2686(740) 919-6439
(740) 919-6439Office: (614) 965-6565
219 Cemetery Rd
Canal Winchester, OH 43110
Office: (614) 259-8928
5992 Westerville Rd
Suite A
Westerville, OH 43081
License
License #52-748230
Pat did a great job working with us to devise a plan that fit both our needs and our budget.
- Bharat Krishnan