Garage Door Repair in Westerville, OH - Page 4

Jaffer Tayed

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I I am extremely dissatisfied with the service I received. Tony appeared irritated whenever I asked questions, which made the experience uncomfortable. He attempted to sell additional items that I did not need and stated that your company provides higher-quality products. However, the product he used was not the higher quality he described. Although he said he was not charging me for the product itself, I was charged $200 for labor for what appeared to be approximately ten minutes of work to install a small bracket. I believe this charge was unreasonable given the scope of the work. Due to this experience, I will not recommend your service to my friends or family.

Jeffrey Demas

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We were able to easily book online and got an immediate response with a window of 2 to 6 p.m. To my surprise, Brad arrived before 2. He was very courteous and thorough. I cannot speak to the pricing because we needed the job done right away so there was no time for other estimates. He did detail every cost, though, so we knew what we were paying for. The total bill was the same as the estimate and we were happy to get a seven year warranty. He finished the job in about an hour and the door now works seamlessly and without noise.

David Pemberton Jr

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I will always be a Precision Garage Door customer. I had a problem with my garage door jumping off track in 2025. I called and the Tech showed up in 25 minutes. The tracking issue was resolved in 20 minutes. I had a garage door that would not open last night, this morning and early afternoon. A big snow storm is a day away. Tom came out and resolved the issue in about 25 minutes. We were very appreciative and thankful!!!

M Telthorst

Trevor was great!

Dougal Knight

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Angel was helpful over the phone and very courteous. She arranged a quick response and had Mike here in 2 hours. He explained the problem and replaced the genie door opener with a new universal keypad. No Charge. Mike was polite and answered all our questions. We are extremely pleased with this company.

Wrench N Roll

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Jonathan and his crew did an amazing job i own Wrench N Roll auto repair and our door spring broke 1/9/26 first thing in the morning. I called and made an appointment at 9 am and they were there at 10 am, they were done by 1:30. Thanks for the quick response so we were able to service our customers. Thanks again Paul Kiebler owner

Marianne Neal

Very polite and friendly tech and office staff. Kept me apprised every step of the way. Installed my new parts quickly and left no mess behind. Explained everything about how to operate my new equipment. They know what they are doing, and they are good at what they do.

Clark Rogers

Technician quoted me one price but got approval for a lower price...would have been 2500 but he did all work including parts for well under 1000. Great job...highly recommend

Stephen & Tonie Falk

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

This company did an excellent job two and a half years ago installing our new quiet door lift, and when we had some problems recently, they responded immediately. Additionally, their technician, Walker, was competent, efficient, and professional in every way. There is no reason to go any where else! They are the BEST!

D. Beard

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Prompt service date that fully accommodated my schedule. Office staff friendly and sincere. Tim was prompt, professional and knowledgeable. Please send him on any future requests I might have. Thank you for the excellent customer service.

Mark Aventino

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

As a new customer of Precision Garage Door, my experience was outstanding from start to finish. Cate set the tone by scheduling my appointment efficiently, answering all my questions with patience, and providing genuinely positive customer service. Carlos then exceeded expectations with his expertise—he took the time to clearly explain the root cause of the issue and the long-term value of the new springs and rollers. Both Cate and Carlos went the extra mile, which is why I confidently gave Precision Garage Door a 5-star review. I will absolutely use them again and recommend them to my network. Thank you, Cate and Carlos!

Rosemarie mills

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was referred to precision by a friend who has used their services in the past. I got on the Internet and made an appointment at 1:30 on the same day. They had a window from 2 to 6 and Kourtney was at my house by 220 and my new garage door was installed by 4:30 on the same day! Amazing service, helpful, friendly, and honest.

Brandy Miller

Our garage door was damaged beyond repair on 12/19. I called Precision and within 2 hours they were at my house assessing the damage. Jake the Tech was great! He talked us through our options, and fixed the door so it would be secure for the night. On 12/20 the installer was at the house replacing the garage door! They did an excellent job, cleaned up after themselves, and were so polite and respectful! The door Is great and looks awesome!

Jeff Hoag

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The service I received was excellent. Mike McCllelan was the technician and very knowlegeable and efficient. I was a little surprised at the price but my old unit was 25 years old, so that's how it is. But good service in a very timely manner. The problem presented at about 5:00 pm and Mike was all finished before 7:30 pm. Can't beat that!

Nikki Roy

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Tom came by to fix my garage door. It would open but not close all of the way. I scheduled an appointment online and they were here in 2 hours. Tom noticed that my sensor was bent. (I think I ran into it). He bent it back and fixed the issue. Thank you so much for the prompt and efficient service!!

Jim Nunn

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We had previously used Precision for repair work on a broken spring. When our door would not open but would close we anticipated a hefty bill for replacement. Tim found that an umbrella leaned against wall while loading had blocked the sensor. We expected at least a service charge but we were not billed anything. That kind of customer service will ensure Precision will be our go to in the future. Jim Nunn

Brad Corbett

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I called for a simple spring replacement. The person on the phone said it would be $100-$300 for a spring replacement. The tech provided me with an initial quote of $1,555 to replace the 2 springs and shaft bearings. The springs are under $100, and the bearings are probably $10 in bulk. Tech took off the bearing replacement and said it would be $1,000. That is still way off, so he called his manager and then quoted $400. I felt like I was being scammed, so I asked the technician to leave. I found a local, reputable company to perform the service for $200. Sad, because I used Precision to install a complete garage door in Tampa for $999, and that included the install, rails, door, springs, and everything else. Not sure what this location is doing, but very scary.

Jeff Copeland

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I have had Precision do new installs and repairs. Every time they did a great job. Today’s repair was no exception. I recommend them with out reservations.

Andrea Martin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The technicians arrived promptly and kept me informed on the repairs. Needed, the cost, and if there were any alternatives. They were great!

Todd Sterling

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Frustrated, while I agreed with the cost of having my door repaired, I find the cost to be outragous for the 30 minutes worth of work that was required for the problem. I paid the $500 to have the cables and springs released and put back on. No parts were required no repairs were technically required, only tools and skill, and I get that his skill comes at a price, but $500 was excessive, I asked if that was the best they could do and he said that was the best. Granted I created the mess, I feel as though I was quoted an outragous price that didn't seem fair, but what do you do other than trust the company that comes out when you don't have the tools to fix the issue. The technician that came out was very polite and professional, but after the fact I feel as though I was taken advantage of because they knew I couldn't fix the problem myself. If the company feels this price is okay for 30 minutes of work then I have to live with that, skill comes at a price, I get that but $500 is a bit over the top.

Tony Nixon

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My garage door would not operate. I called their office and was greeted by a very professional and pleasant office personnel. She scheduled my appointment the same day and gave me a window of time that my service person would be coming. The tech called ten minutes before arriving. She listened and then went right to work. I felt sorry for her because it was about 19 degrees out. She figured out the problem and resolved the issues. She was great. I give her five stars also. I would and will recommend Precision to anyone who needs help with any garage door issues.

Michelle Sincich

Serviceman who came was very knowledgeable, friendly and respectful. Laid out my options and explained everything in detail. Would use them again.

Paul Wagner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our technician, Walker, arrived during the specified time window to provide same-day service for our dead garage door opener. Walker was professional, courteous, honest and helpful in explaining many options regarding our repair. He then worked diligently and professionally to complete the job and completely remove old debris and clean the workspace. Because of this, I would I would unquestionably recommend Precision.

Dudley Irvin

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The service was outstanding. Technician diagnosed the problem quickly, made a reasonable recommendation of repairs and completed the repairs promptly and with high quality. He took time to explain the problem and why the recommended repairs were needed. He made sure everything was working before wrapping up and leaving. Will definitely use Precision Garage Door for our next service need.

Ron Baker

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our technician was friendly, polite and very professional. Highly recommend!

Sandra Simpson

Teçhniçian did a great job of installing a new motor and replacing other warn parts.

penny papritz

Great Service. Technician was friendly and answer my questions. He did outstanding work.

Mahlon Pollard

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

James is the best! I've worked with him a couple times, enough to know that he is a genuine pro! He's a primary reason I recommend Precision to all my friends, family and neighbors. Happy Thanksgiving and Merry Christmas to all!

Denise Hazel

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I moved into my new home approximately 2 1/12 weeks ago. I needed a new seal for my double care garage. Imani was the assigned. She was impressive, skilled & confident. Imani did an excellent job. Denise

Paul Meyer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Probably the fastest and easiest appointment ever. I scheduled the appointment that morning. Within a couple of hours they showed up and installed a new garage door opener. Fast and Friendly installer. Great customer service. Thank You