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Read what people are saying
about Precision Garage Door in:

Powell, OH

Precision Garage Door of Columbus Ohio
has received 215 reviews, averaging 4.92 Stars:
1 2 3 4 5
Review:

Charles Love came out on a Sunday and fixed my broken moulding. He did a great job and was a super nice guy!

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A Response from: Jim Rapp

Thank you, Kim, for the five stars! Charles will be so happy to hear your kind words!

Service Provided:
Garage Door Repair

Review:

Johnny was an excellent technician offering his knowledge and experience and made the repair seamless.

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A Response from: Jim Rapp

Thank you, Norm, for taking the time to share your positive experience with our technician, Johnny! We are so glad we could help!

Jonathon Swartz Service Provided:
Garage Door Repair

Product:
Rollers

Technicians: Jonathon Swartz
Review:

Called for estimate for new garage doors and openers.Received immediate response and had Alana in my driveway within 2 hours. She was very polite and extremely professional and listened intently to our needs. She was able to explain the proposals in detail and gave us multiple options to consider. We were extremely satisfied with our decision to purchase new garage doors and was promised install within a few days. Doors were purchased on Tuesday and install scheduled for the following Tuesday. I do not foresee any issues and if install technician is as professional as Alana we will be ecstatic! ????

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Alana Moran Service Provided:
Install Garage Doors

Product:
Garage Doors

Estimators: Alana Moran
*Esta reseña fue traducida del inglés
Review:

Good service Skilled staff

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A Response from: Jim Rapp

Thank you for the five stars, Jose! We appreciate your business!

Service Provided:
Garage Door Repair

Product:
Cables

Review:

True 5 star. Our technician Gary was prompt, thorough and friendly. We went from a broken builders special opener at 8 a to an upgraded system at 10 a.

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Gary Lemaster Service Provided:
Garage Door Repair

Product:
Springs

Technicians: Gary Lemaster
Review:

From our initial call on a Saturday evening to the completion of work Sunday afternoon, everyone we spoke with was kind and professional. We were given what every customer desires, “a predictable journey”! I’d like to give a special thank you to Tim Jr., who went above and beyond to make sure the repairs were done and every safety component was working correctly. He was aware of our household having two young children and I feel he took extra steps to make sure there was no doubt as to the safety of our door operation. That means a lot! It is worth noting that the pricing was higher than I had anticipated for the work performed, but the customer service received, and the confidence in our technician more than made up for the difference in what I had anticipated in cost. Again, huge shout out and thank you to Tim Jr.. We will be repeat customers as a direct result of his service!

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A Response from: Jim Rapp

Thank you, Justin, for this incredible feedback about our technician, Tim! We look forward to working with you again and we cannot thank you enough for the trust you have placed in our company!

Tim Tomlinson Jr Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: Tim Tomlinson Jr
Review:

Wow! You don't get service like this anymore. Very smooth from start to finish. Matt, my service technician, was prompt, professional, knowledgeable, and a great representative of a great company! He patiently explained all my options, answered all my questions and then got to work. My garage door was up and running in under an hour. I am extremely happy that I chose to call Precision for my garage door repairs. Thank you, Precision and thank you, Matt!

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A Response from: Jim Rapp

Thank you, Jeri, for taking the time to share your positive experience with our technician, Matt! We so appreciate the confidence and trust you have placed in our company, and we will continue to work hard to be your #1 choice for garage door repair!

Matt Eberly Service Provided:
Garage Door Repair

Product:
Springs

Technicians: Matt Eberly
Review:

Precision did a great job of quickly coming out and replacing a busted spring! Unfortunately the premium was very high for the experience and as a result will be sure to check around for what I expect to be a better value.

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Service Provided:
Garage Door Repair

*Esta reseña fue traducida del inglés
Review:

Tim was personable, efficient and timely! Thanks so much for your prompt service!

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Tim Tomlinson Jr Service Provided:
Garage Door Repair

Technicians: Tim Tomlinson Jr
*Esta reseña fue traducida del inglés
Review:

We were very pleased with the responsiveness and service we received. Tom P., our technician, was extremely friendly and was honest and transparent with options and pricing for a much-needed opener replacement. Excellent customer service throughout the process. Thanks!

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Tom Palmer Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technicians: Tom Palmer
*Esta reseña fue traducida del inglés
Review:

They are always on time and they fix the matter and are very professional about their work. I am very happy with the work they have done for us!

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Adam Huston Service Provided:
Garage Door Repair

Technicians: Adam Huston
*Esta reseña fue traducida del inglés
Review:

Matt was fast and responsive and very helpful, showing us a problem we had not noticed and offering all the options for repair. He also helped us take down the shelves above our door that were in the way of replacing the proper parts. Customer service was excellent!

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Matt Eberly Service Provided:
Garage Door Repair

Product:
Springs

Technicians: Matt Eberly
*Esta reseña fue traducida del inglés
Review:

I was VERY impressed with Johnny’s service this morning. He called ahead and arrived exactly when he said he would. He was very knowledgeable, kind, professional with a great sense of humor. He thoroughly explained what was wrong and what needed to be done. He did an excellent job with replacing all the rollers and conducting overall maintenance. Garage door is working perfectly now! Thank you!! I would highly recommend Precision to anyone needing any garage door services.

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Jonathon Swartz Service Provided:
Garage Door Repair

Product:
Rollers

Technicians: Jonathon Swartz
*Esta reseña fue traducida del inglés
Review:

They were quick and professional, and my door was fixed in no time. It was an easy fix, and a great fair price. I highly recommend this company!!

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Dustin Keaton Service Provided:
Garage Door Repair

Technicians: Dustin Keaton
Review:

Excellent service and results as usual - we have used precision door for decades

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Adam Huston Service Provided:
Garage Door Repair

Technicians: Adam Huston
Review:

Hello. We were recommended by you folks over a year ago. We had another issue with our garage door. We were so pleased with the service how you guys came the same day I called and the service guy back then was really nice. Today we had Dustin come out what a nice young man explain things to us did a really great job. We really like your company and we would definitely refer you to others.

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Dustin Keaton Service Provided:
Garage Door Repair

Technicians: Dustin Keaton
Review:

Our entire experience was exceptional and even went beyond our expectations! Both the person answering the phone and our technician, Jason D. who came to do the repair work were as courteous and helpful as people can be. Jason was thorough in assessing the problems, not only identifying the primary problem, but thoroughly assessing the system overall, so that we could make intelligent decisions about all repairs that needed to be made. He fixed everything we asked him to in an efficient and thorough manner. The work left us with an even better functioning garage door system than we had when the existing one was installed. We've seen your advertising on tv and you definitely live up to your slogan--a name you can trust. The entire repair from our phone call to the service call being completed only took 2.5 hours. We definitely know we have someone we can trust when we need garage door repair in the future. THANK YOU!!

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

When things happen toward the end of the day, it is nice to know that Precision will still make it out to the house to fix it! Dustin did a great job replacing the double door spring and also put up a new key pad. He answered all of my questions and gave information on what to know about openers and keypads. Well done! Quick and efficient!

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Dustin Keaton Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: Dustin Keaton
Review:

A spring broke very late on a Friday night. We called Saturday morning for a repair and it was scheduled for later that same day. It was wonderful to be able to have service on a Saturday with no extra fee. We had used Precision before and had parts under warranty. Precision honored the warranty and we merely had to pay the service call fee. David S was able to arrive early and was quick with the repair. He was personable, professional and just super awesome. Would recommend David S. and Precision.

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David Simpson Service Provided:
Broken Garage Door Spring Repair

Technicians: David Simpson
Review:

Thought Patrick did a very nice job. He was professional & conscientious and did our repair quickly & thouroughly.

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Patrick Mulligan Service Provided:
Garage Door Repair

Technicians: Patrick Mulligan
Review:

A huge two thumbs up! David Crowe called to tell us he was on his way. He assessed the problem. Actually there was no problem. We thought one of the springs had moved along the rod. He explained that the two springs on either side of the rod were different lengths and that this was by design. For each question we had, David provided a clear answer. We know little about garage doors and he could have sold us something and we would have been none the wiser. I can't say enough good things about Precision and will highly recommend this company to others. Btw, David is definitely a keeper! What a nice guy!

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David Crowe Service Provided:
Garage Door Repair

Technicians: David Crowe
Review:

I selected Precision for my mother because we had a coupon for a free service call. I am outraged that she was charged a $20.00 transportation fee. She got a 3 door garage opener when she only has one garage. Simply makes no sense to replace her opener at that expense. The tech said the second opener had the batteries in a bit crooked. It still doesn't work. I will be ordering a second remote from Amazon, exactly the same as your company provided for $32.99. I feel like you took advantage of an 88 year old big time.

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A Response from: Jim Rapp

Donna, we appreciate you taking the time to leave us your feedback. Thank you for speaking with our management team this afternoon. We strive to provide our customers with 100% customer satisfaction and hope you will consider using our company again if you have any future garage door needs.

Service Provided:
Garage Door Repair

Review:

The gentlemen from Precision were on time, professional and solved my issue with the garage door. I would highly recommend them for service or garage door replacement. Bill Clifford

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David Crowe Service Provided:
Garage Door Repair

Technicians: David Crowe
Review:

Perfect customer service. Called and they were their within 2 hours. And then finished the repair with a new motor within 2 hours. The repair agent was professional, thorough, provided multiple options and his work was efficient and complete. Will continue to use Precision Garage Door for all our needs

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Service Provided:
Garage Door Repair

Review:

I chose Precision because of a commercial I saw on tv. It was so nice that an appointment was made within 24 hours. Megan was awesome. She was so courteous and profession. She readily provided the information that we needed and it was so much appreciated. Thank you Megan!

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Megan Jewell Service Provided:
Install Garage Doors

Estimators: Megan Jewell
Review:

I was very pleased with the service provided by Matt Eberly. The work was completed quickly and with very good results. Matt was on time and easy to work with. Thank you, Matt

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Matt Eberly Service Provided:
Garage Door Repair

Product:
Springs

Technicians: Matt Eberly
Review:

David Crowe rebuilt a double and single garage door for us today. He called before arriving and we met with a friendly handshake. We discussed what I wanted from Precision Door Service. David was professional and went to work analyzing the doors. He then reviewed with me what it would take and the cost to replace the hardware and door seals. I agreed with his assessment and he went to work making the needed repairs. Upon completion he explained the Precision warranty, reviewed the invoice for each door, I paid him / Precision, and he emailed me a copy of the work done and a paid receipt. Job well done.

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David Crowe Service Provided:
Garage Door Repair

Product:
Springs

Technicians: David Crowe
Review:

Patrick came on a Sunday afternoon. Happy with his professional and personal skills. The process from first call through completion of job was very good. He even programmed and tested Homelink on my vehicle to make sure it all worked.

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Patrick Mulligan Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Technicians: Patrick Mulligan
Review:

Quick response and Tim did an outstanding job. Was a real pleasure working with him

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Tim Tomlinson Jr Service Provided:
Garage Door Opener Repair

Technicians: Tim Tomlinson Jr
Review:

The service was excellent. The technician was knowledgeable and very nice. When I need help again, I will request Jonathon Swartz again. Unuasually good service.

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Jonathon Swartz Service Provided:
Garage Door Opener Repair

Technicians: Jonathon Swartz
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Precision Door Service of Columbus BBB accredited business profile BBB RATING: A+
IDA
Genie Gold Dealer
LiftMaster
Military Discounts
Senior Discounts
Columbus Area

(614) 441-9758

(614) 441-9758
Westerville Area

(614) 423-4177

(614) 423-4177
Reynoldsburg | Gahanna Area

(614) 441-9758

(614) 441-9758
Dublin Area

(614) 423-4177

(614) 423-4177
Newark | Buckeye Lake Area

(740) 527-0151

(740) 527-0151
Delaware Area

(740) 513-2686

(740) 513-2686
Johnstown Area

(740) 919-6439

(740) 919-6439
Grove City Area

(614) 441-9758

(614) 441-9758
Marysville Area

(937) 552-5973

(937) 552-5973
Lancaster Area

(740) 527-0151

(740) 527-0151
Washington Court House Area

(740) 513-2686

(740) 513-2686
Circleville Area

(740) 919-6439

(740) 919-6439
Precision Garage Door of Columbus
Office: (614) 294-5190
1111 Stimmel Rd
Columbus, OH 43223
Precision Garage Door of Canal Winchester
Office: (614) 965-6565
219 Cemetery Rd
Canal Winchester, OH 43110
Precision Garage Door of Westerville
Office: (614) 259-8928
5992 Westerville Rd
Suite A

Westerville, OH 43081
Precision Garage Door of Hilliard
Office: (614) 664-6070
5060 Cemetery Rd
Hilliard, OH 43026

License

License #
52-748230