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Read what people are saying
about Precision Garage Door in:

Delaware, OH

Precision Garage Door of Columbus Ohio
has received 171 reviews, averaging 4.93 Stars:
1 2 3 4 5
Review:

Precision Garage Door fixed our garage door the same day we had an issue. Our technician (David) was friendly, efficient and took the time to walk us through all our options.

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A Response from: Carlos Morales

Thank you, John, for the wonderful feedback for our technician, David! We are so happy we could help!

David Crowe Service Provided:
Garage Door Repair

Product:
Springs

Technicians: David Crowe
Review:

Excellent customer service and work. Called for service at 2ish in the afternoon, and Chaz was at my house by 4:45 the same day! Chaz did a great job finding a solution to my garage door problem that fit my budget, and he had it up and running perfectly in 45 minutes. Highly recommended.

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A Response from: Carlos Morales

Thank you, Mark, for the wonderful feedback about our technician, Chaz! Your recommendation means a lot to us!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

We used Precision Door at our old house. We moved 6 years ago and our garage door spring broke last night at our current home. We called; Precision Door came out within an hour and a half of our call. The service man, Kayne, was extremely courteous and knowledgeable. Our problem was resolved quickly, efficiently and thoroughly

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Service Provided:
Broken Garage Door Spring Repair

Product:
Belt Drive Garage Door Opener

Review:

I was actually not looking forward to making an appointment thinking that another big repair bill was on the horizon for me. I knew the problem was the sensor wire and figured I’d be told to replace both due to age. Instead I was pleasantly surprised. James just replaced the wire and I was charged a very reasonable service charge. I was shocked. Not knowing much about garage door parts, I could easily have been “taken” for something I didn’t need. I appreciated the professionalism, courteous interaction, and inspection of the whole door for no extra fee. I will definitely call again when something goes wrong.

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A Response from: Jim Rapp

Thank you, Louise, for taking the time to leave this wonderful review about our technician, James! We are proud to be a company you can trust!

Service Provided:
Garage Door Repair

Review:

Thank you so much for your fast, dependable service! Derek arrived soon after we called and quickly solved the problem we had with our garage door. Great service!

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A Response from: Jim Rapp

It's our pleasure, Raymond! Thank you for trusting Derek with your garage door needs!

Derek Mason Service Provided:
Garage Door Opener Repair

Technicians: Derek Mason
Review:

Jason was terrific. In addition to installing mt=y new opener, he explained what he was doing, how he was going to stabilize the attachment, and then how the opener functioned. He also diagnosed that my old spring and cable attachments were about to go, suggesting how he would replace them and the long term benefits of doing so. Excellent service, excellent worker!

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A Response from: Jim Rapp

Thank you, James, for this fantastic feedback about our technician, Jason! We are proud to be your #1 choice for your garage door needs!

Service Provided:
Broken Garage Door Spring Repair

Product:
Garage Door Opener

Review:

I was very impressed with Charles Love. He was very knowledgeable, professional, and personable. He explained everything in a manner that was easy for me to understand. My garage door is now working properly . I am impressed with the quality of his work and the helpfulness of everyone who helped me. Thank you!

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A Response from: Jim Rapp

Thank you, Liz, for taking the time to share your positive experience with our technician, Charles! We are proud to be your #1 choice for your garage door needs!

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

James was very clear on what he was doing and was quick with the repairs. Cleaned up and all back together

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A Response from: Jim Rapp

Thank you for the 5-star review, Gail! We appreciate your business!

Service Provided:
Garage Door Opener Repair

Review:

Joshua Walker was excellent, friendly & did a great job in a small amount of time

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A Response from: Jim Rapp

Thank you so much for this wonderful feedback about Joshua, our technician! We are so happy we could help!

Service Provided:
Garage Door Repair

Review:

I called your business due to your ads on TV and that my son had used your company to repair his garage door a couple of times. I was very pleased with the repair and the service tech Walker Furpahs,who was all business and efficient in his work. I feel like i have a new door that is opening and closing smoothly and quietly. I will be recommending your company to others,if the need arises.. Thank You .

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Walker Furhpas Service Provided:
Garage Door Repair

Technicians: Walker Furhpas
*Esta reseña fue traducida del inglés
Review:

Dmitri Sierra was our service professional and I was very pleased with his work! He called to let me know he was on his way and how soon he would arrive. He arrived right on time and immediately determined the problem. He was very professional and courteous and explained the process to me so I could understand. He was very helpful and cleaned things up before leaving. I have heard your ads on TV and also someone had told me that they had used your services and were very pleased, and I would certainly recommend your company, too! Dmitri was a very kind and friendly person and I enjoyed having a conversation with him.

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Dmitri Sierra Service Provided:
Broken Garage Door Spring Repair

Installers: Dmitri Sierra
*Esta reseña fue traducida del inglés
Review:

I am happy to say that the young man who serviced out garage door did an excellent job. Kayne was very honest with what he found and what needed to be done, so I appreciate that and am thankful my door is safe. Thank you, Kayne!!!

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Service Provided:
Garage Door Repair

Product:
Belt Drive Garage Door Opener

*Esta reseña fue traducida del inglés
Review:

Mike was a very courteous and professional worker. I was pleased with his explanations and necessary repairs. Marilyn Sferrella

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Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

*Esta reseña fue traducida del inglés
Review:

Alex was patient in explaining the process and took the time to show all the work that was completed

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Adam Huston Service Provided:
Garage Door Repair

Technicians: Adam Huston
*Esta reseña fue traducida del inglés
Review:

Gary was our technician. He explained all options to fix the door and helped me decide which one was best for our situation. While he was here, he noticed a couple things that were potential future problems and fixed them as well. He did an outstanding job and I would absolutely recommend this company to anyone needing service.

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Gary Lemaster Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: Gary Lemaster
*Esta reseña fue traducida del inglés
Review:

Precision Garage Door is a great company. I have used them a number of times in many years. They are always professional, prompt and courteous. Same day service each time I called. Highly recommend.

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Patrick Mulligan Service Provided:
Garage Door Opener Repair

Technicians: Patrick Mulligan
*Esta reseña fue traducida del inglés
Review:

Excellent customer service. The technician that installed our garage door opener exceeded my expectations. He was very professional, clearly very well trained and talented.

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Tim Tomlinson Jr Service Provided:
Garage Door Opener Install

Product:
Opener

Technicians: Tim Tomlinson Jr
*Esta reseña fue traducida del inglés
Review:

Very happy with our service call, Dmitri was very thorough with his repairs. Very courteous in explaining the issues he found.

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Dmitri Sierra Service Provided:
Garage Door Opener Repair

Installers: Dmitri Sierra
*Esta reseña fue traducida del inglés
Review:

Your tech came out on Tuesday and gave us 3 quotes with least expensive of $1100.00 on a 3 year old door. Got it fixed for $65.00. What a difference.

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A Response from: Jim Rapp

Thank you for taking the time to leave your feedback. I appreciated speaking with you today to resolve this issue. Thank you so much for the opportunity to stand by our 100% customer satisfaction guarantee and make this right for you.

Service Provided:
Garage Door Repair

Review:

I don’t normally write reviews but after the most fabulous customer experience with Precision I had to write this one. After hours on the phone with Genie troubleshooters (several over a week), I was told I needed a new circuit board. I remembered the commercial “Precision-the name you can trust”. I called and that afternoon Kayne with Precision came to my rescue. He quickly evaluated the problem and fixed it. I did not need a new circuit board. He also instructed me on the correct lubricant to use to keep the door running smoothly and left me with the can (at no charge) to replace the WD40 I had been incorrectly told to use by the garage door installer (who was not with Precision). Kayne also took the time to make sure I knew how the remote, wall pad and outside keypad operated. Kayne provided courteous, patient and instructional service (a rarity these days)-it literally brought me to tears! THANK YOU!

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A Response from: Jim Rapp

Thank you so much, Siobhan, for such amazing feedback about our technician, Kayne. We pride ourselves in 100% customer satisfaction, and we are so happy that Kayne was able to meet that expectation for you!

Service Provided:
Garage Door Repair

Review:

Wow! While home repairs on a random Tuesday night are never ideal - my customer service was awesome. I had a next day appointment made online at 10pm. Jason showed up the next morning right on time and was super friendly and helpful. Repair was completed in about an hour and he gave me different price options which was nice. Without a doubt - very professional and timely. Repeat customer for sure.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Tom, who repaired my door, was fabulous - a great representative for your company

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Tom Palmer Service Provided:
Garage Door Opener Repair

Technicians: Tom Palmer
Review:

David is excellent employee, and he did a terrific job installing my new Genie garage door opener.

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David Simpson Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Technicians: David Simpson
Review:

I inquired about a garage door at 11am on a Saturday hoping to get a repair done within the next week. Not even 8 hours later, we had our garage door fixed! Friendly, affordable, fast service. Will (hopefully not need soon) use again!

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David Simpson Service Provided:
Garage Door Opener Repair

Product:
Opener

Technicians: David Simpson
Review:

Jason was my service specialist and replaced my overhead garage door opener, keypad, and touch opener as well as other components that were defective or worn. He had everything he needed with him and performed all of the work in just a few hours. He also programmed my car to the new opener, put in the security code into the keypad, and explained how everything works, including if the electric goes out. I was referred to Precision Door by two other friends hi had similar work done.

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Alana Moran came to our house to quote new garage door & opener. Very informative! She took a picture of our house & showed us what different doors would look like on our house. Even printed pictures so we could make an informed decision. Set up install & took care of all of our questions! We purchased a garage door & opener.

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Alana Moran Service Provided:
Install Garage Doors

Product:
Garage Doors

Estimators: Alana Moran
Review:

Great service great workmanship

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David Simpson Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: David Simpson
Review:

$1396 for a torsion spring repair. Just got a quote from another company for a fraction of the price. Reporting to BBB tomorrow. Considering getting an attorney.

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A Response from: Jim Rapp

Phil, we appreciate you taking the time to leave your feedback. We do offer price matching with any legitimate quote and hope after speaking with you this morning we were able to leave you a better feeling about using our company for any of your future garage door needs. Thank you again for the opportunity and your time.

Service Provided:
Broken Garage Door Spring Repair

Review:

I'm relatively new to Delaware, OH, and have had to call a couple of times for garage door opener issues on the home I purchased. On the first occasion, the springs on my door broke; on the second service call 7 months later, one of the replacement springs malfunctioned. I've appreciated the fact that in both cases, a technician was able to come to my house on the day that I called. He was courteous and professional, explained exactly what was wrong, what needed repairing and why, and promptly completed the work. On the second trip, I'd planned to add an upgraded part to my system and the technician's manager gave it to me the $150 part for free since because of the spring failure. I'll continue to use Precision Garage Door and would highly recommend it to potential customers.

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Jonathon Swartz Service Provided:
Broken Garage Door Spring Repair

Technicians: Jonathon Swartz
Review:

Had issue with garage door bottom seal and side seals. Tech Ken came, replaced what he could and will be back when remaining products are in stock. Tech Ken was very professional, easy to talk to and answered all questions as well as asked pertinent questions. Very satisfied with customer service thus far. would recommend your company.

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Service Provided:
Garage Door Repair

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Precision Door Service of Columbus BBB accredited business profile BBB RATING: A+
IDA
Genie Gold Dealer
LiftMaster
Military Discounts
Senior Discounts
Columbus Area

(614) 441-9758

(614) 441-9758
Westerville Area

(614) 423-4177

(614) 423-4177
Reynoldsburg | Gahanna Area

(614) 441-9758

(614) 441-9758
Dublin Area

(614) 423-4177

(614) 423-4177
Newark | Buckeye Lake Area

(740) 527-0151

(740) 527-0151
Delaware Area

(740) 513-2686

(740) 513-2686
Johnstown Area

(740) 919-6439

(740) 919-6439
Grove City Area

(614) 441-9758

(614) 441-9758
Marysville Area

(937) 552-5973

(937) 552-5973
Lancaster Area

(740) 527-0151

(740) 527-0151
Washington Court House Area

(740) 513-2686

(740) 513-2686
Circleville Area

(740) 919-6439

(740) 919-6439
Precision Garage Door of Columbus
Office: (614) 294-5190
1111 Stimmel Rd
Columbus, OH 43223
Precision Garage Door of Canal Winchester
Office: (614) 965-6565
219 Cemetery Rd
Canal Winchester, OH 43110
Precision Garage Door of Westerville
Office: (614) 259-8928
5992 Westerville Rd
Suite A

Westerville, OH 43081
Precision Garage Door of Hilliard
Office: (614) 664-6070
5060 Cemetery Rd
Hilliard, OH 43026

License

License #
52-748230