From Columbus, OH Homeowners
Garage Door Repair in Columbus, OH - Page 78
Precision Garage Door Service
Same-day garage door repair in Columbus, OH, with 24/7 live phone support, openers, new garage door installation & emergency service. Free Service Call!
Serving Columbus, OH
Proudly serving the Columbus, OH community with same day service.
Local Garage Door Repair in Columbus, OH
Precision Garage Door Service of Columbus Metro Area provides same-day garage door repair in Columbus, OH, with 24/7 live phone support. We repair garage doors and openers of nearly all makes and models and provide free estimates on new garage doors and openers.
Columbus, OH homeowners call us for broken springs, noisy or malfunctioning doors, garage door opener problems, and doors that won't open or close properly. Our technicians provide clear explanations and upfront pricing before work begins.
The reviews below are from customers who have used Precision Garage Door Service for service in and around Columbus and reflect their experiences with our technicians, repairs, and customer service.
Same Day Service
We fix it fast, often the same day
Upfront Pricing
Honest, flat-rate pricing with no surprises
Local & Trusted
Proudly serving local communities
What Customers are Saying
Precision Garage Door of Columbus is viewed very positively overall, with customers frequently praising fast same-day response, knowledgeable technicians, clear communication, and professional, courteous service. Many reviews also highlight smooth repairs and installations, helpful explanations of options, and strong workmanship that leaves garage doors working better, quieter, and more securely. A smaller number of reviews mention pricing concerns, but the dominant customer sentiment is that the company is responsive, trustworthy, and easy to work with.
What Customers in Your Area Mention Most
Recent Reviews from Columbus, OH
William Stevens
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
On Monday, Sept. 29, 2014 I called the Precision Door Service Office to report a malfunction with my garage door not closing properly. Mr. Gary Morkassel was sent to service the problem with my garage door. He adjusted the springs, tightened all hardware, aligned safety eyes, tightened brackets, rewired safety eyes, adjusted opener travel and lubricated the tracks. I paid the price for the service, which totaled $155.00. On Monday, Oct. 6,2014 I returned from a trip to Pittsburgh, Pa. and I discovered that my garage door was wide open. I closed the door and on Tuesday morning Oct. 7, 2014 I found that my door was wide open again. I call the Precision Office again to advise of the problem I was having again. Mr. Morkassel showed at the garage at 9:30am to checked the problems with the door. He decided to erase all opener codes and reprogram two transmitters, which are used to open and close the doors. I was charged a price for this service of $55.00, which covered the 10 minutes that involved this particular secondary repair. Mr. Morkassel did a good job of repairing the garage door, but it would have been better if the repairs could have been completed on the first repair call, which may have saved me additional costs.
William, We appreciate you taking the time to write in, and ultimately, we're glad we were able to get everything back to proper working order. With regard to your door being open when you were out of town, this typically indicates that a neighboring transmitter may be intercepting the frequency on your opener. A first step solution would be wiping and reprogramming all codes. Based on Gary's feedback, it sounds like this took care of that particular issue. Since there wasn't an indication of a signal issue at the time of our initial repair, wiping and reprogramming all codes wasn't a necessary step to take. Instead, our initial visit corrected the known problem at the time, which was balancing the door and ensuring a safe and easy opening/close function. We do apologize if there was any confusion regarding these two separate issues. Again, we are glad that everything was ultimately taken care of and we appreciate you giving us the chance to make it right. As an extra step for Precision, we will be sure to communicate thoroughly in instances such as these.
Service: Garage Door Repair
Product: Garage Doors
Beth Stevens
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Great quick service!
Service: Garage Door Opener Repair
Product: Opener
Kim Dietz
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I would recommend Precision Door to everyone. I called Thursday evening,they came the next day. John was very nice and explained everything to me. I am very pleased with the new garage door opener. Thank you very much.
Service: Garage Door Opener Install
Product: Garage Door Opener
Srihari Chitturi
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
very professional and did a good job rating 5
Allan Hench
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I regret to say we were unable to use your service. I called about a broken spring repair. I was not expecting the price quoted. I have gotten 3 estimates to fix a single broken spring, all inclusive labor etc. A1 Garage Repair: $129.00 Economy Garage Doors: $138.00 Precision: $293.00 I will accept part of the blame for not fully understanding your price before the service technician arrived at our house. However, the $55.00 service fee is out of line. You markup of parts cost is too much. Your costs for labor are too high. I have given 3 star rating only because the technician, Tom, was courteous and professional. I am sorry we were not able to do business. Your pricing is not even remotely competitive. The attempted collection of the $55.00 service fee when no work was performed was tacky. (I know Tom was just doing what he was told to do.) Approximately 20% ($55.00) of your total cost for this service is for absolutely nothing. You really need to drop this fee from your costs.
Thanks for the response, Allan. Your feedback is very important to us, so we appreciate your reaching out. Since work wasn't performed, we've confirmed that all charges have been waived. With respect to pricing, though we're unable to speak for other garage door service companies here in Columbus, our pricing reflects a few very important factors that we feel are crucial when considering a replacement or repair (of any kind) on your garage door. First and foremost is your safety. It's our priority at Precision Door to execute the safest solution for repair. Sometimes this could mean that there may be more going on than what we were initially called out to inspect. When encountering this, we immediately inform the customer, so that they're updated and educated as to why it may be needed. We believe that when it comes to the customer, providing an ultimate solution with an outstanding warranty is best practice. This will result in fewer repairs over the course of time and again, the safest solution. Speaking to the hardware quoted, we always recommend replacing both springs. Like the headlights on your car, if one goes out, the other is likely to soon follow. Your pre-existing (unbroken) spring had equal wear compared to the spring we were sent to replace, so recommending the replacement of both is the safest option. If we were to only replace a single spring, this would increase the work required to lift your door on an already fatigued spring. As a result, this could also shorten the life of your new spring and all surrounding hardware, because they'd be working that much harder to accommodate the spring. Additionally, it's important to consider the quality of the product being installed. Our Precision torsion springs are oil tempered, galvanized and rated at 30,000+ cycles. We'd be happy to further elaborate on any of the hardware that was quoted for repair on our visit. Finally, we'd like to apologize that we weren't able to meet your repair needs, but hope that you'll consider Precision for future garage door repairs.
Kirk Reed
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I chose Precision due to previous satisfactory experience with the company. Service tech was early which worked out well for me. Actually finished the repair faster than I expected. Tim was organized and efficient and answered any questions I had. Very pleased. Also very pleased your company responded the same day I called.
Service: Broken Garage Door Spring Repair
Product: Springs
Tom Snearey
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Prompt, courteous and didn't oversell me. Will definitely use again and recommend them.
Service: Garage Door Opener Repair
Product: Opener
Jim Wallace
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
It was after lunch and the garage door would not open. I noticed the broken spring. I dug out the receipt from 2005 when we bought the springs and found there was a life time warranty. I figured it would be days before a technician would be available. When I called, they had an appointment that afternoon. The spring was replaced before dinner that night. And it only cost me a minimum service fee. Thank you Precision Door Service for a job well done.
Shari Wolfe
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
prompt, polite, explained options in easy to understand manner
Service: Broken Garage Door Spring Repair
Product: Springs
Jeannette Held
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
MY garage door, slammed shut instead of closing slowly. I called another service before Precision, who also advertised same day service. All their technicians were out of town for a week, I am glad they were. I am very grateful for the prompt service I received from Precision. Their Technician made sure I understood what needed to be done, and why. He went above and beyond, very friendly. I will always call Precision for my garage door needs. JH
Service: Garage Door Repair
Product: Cables
Sue Mayer
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
As always, Precision Door came to my rescue and did a first-class job of fixing my garage door problem. Gary, the tech who helped me out was very considerate and helpful. I won't use any other garage door service than Precision Door - a great company with great staff. Thank you.
Service: Garage Door Repair
Product: Rollers
Susan Long
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I already sent my comments through and just remembered that my technician's name was Tom. Thanks again for such excellent service.
Leslie Howard
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
the original installation by Precision was done efficiently and competently. The technician seemed knowledgeable and was helpful in explaining how everything worked. When a repair was needed we went back to the source. The tech this time was friendly and understood that I was concerned about the problem and the solution. Very pleased
Wayne Drum
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
good service
Cheryl Huang
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I had a broken internal spring and Tom came out at the end of July and replaced the spring with a new type and performed all types of service to make it run smoothly including reattaching the board to the garage wall which had come loose. A month later the cable seemed to slip. The company had Tom out within an hour of my call to repair and determine the cause. He was great and did a wonderful job and explained everything. Thanks so much!
Sheri Sherman
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
The person who was sent to my home for our garage today was an unbelievable gentleman. He was thorough and never pressured me but did show me how to make the door operate better. I had issues I was not aware of and he took care of each of these problems in a professional manner. I would highly recommend your company to anyone who needed your type of service required.
Wanda Barnett
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Precision serviced my parents door just the day before I needed service. When they pointed out the broken spring, I came home and checked my door and of course one of my springs was broken. I got same day service and Tim was very efficient, professional and friendly. I would definitely recommend your services.
Service: Broken Garage Door Spring Repair
Product: Springs
Patty Adkins
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Fast courteous service!!!!!
Service: Broken Garage Door Spring Repair
Product: Springs
Vincent Smith
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Great Job, quick and fast
Service: Garage Door Repair
Product: Rollers
Suresh Dandu
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I am very very satisfied with Gregg...I called them at 11 am and I had Gregg in my drive way at noon...he asked if he could come and hour before the scheduled appointment. He gave me options, performed the task and was out by 2 pm. Really liked the service and he even let me buy my own opener and he installed it. Awesome and quick service.
Service: Garage Door Opener Install
Product: Garage Door Opener
Betsy Saxer
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
They called to say they could come earlier rather than later-anmazing! Courteous technician, no problems and same day service.
Service: Garage Door Repair
Product: Opener
Robert Meier
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
The technician was prompt, thorough and courteous. He gave me a complete explanation of the issues and outlined all options for me.
Dave Kleshinski
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Service was great. Spring broke late Saturday night. Repaired the next afternoon. With all the door hardware being 19 years old it made more sense to do the entire garage door overhaul. Tom explained this thoroughly and showed me the worn cables. Door is much more quite now and has guarantee.
Linda Woggon
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Door repair
Service: Broken Garage Door Spring Repair
Product: Springs
Steven Pullen
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
This is my second experience with Precision Door (Columbus, Ohio). I was pleased with the service both times, courteous, efficient, willing to explain how things worked, not pushy about making a sale - Tim gave me only the information I asked for about replacing the garage door rather than bombarding me with extra sales pitch. This second time was an emergency call where I needed to get my cars out of the garage and the response time was excellent - called last night, here in the morning. I'll be coming back when I am ready to upgrade this door.
Service: Garage Door Repair
Product: Cables
Dennis Johnson
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I found Precsion on the internet and liked what Iread about their service from customers. That and they advertise no up charge for a weekend service call. Their technician was here about an hour after I called late Sunday afternoon and completed the repair promptly. I will recommend Precision to neighbors who need their garage door serviced.
Service: Broken Garage Door Spring Repair
Product: Springs
Joseph Sofia
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Tim was excellent. I would recommend him in the future.
Service: Garage Door Opener Repair
Product: Opener
Patrick Merchant
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Dear Office, Patrick Merchant called in regarding the work that was done on his door today. He says it was probably the best customer service experience he has ever had and is 100% satisfied with the work. He was just calling in to let us know.
Service: Garage Door Opener Repair
Product: Opener
Paul Magor
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Gary did an excellent job putting up our new garage door. Very polite and proficient young man.
Service: Install Garage Doors
Product: Garage Doors
Nancy Moore
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
John was very clear, and is going to replace the unit when it is available. I really appreciate the head-up on who to expect. It was reassuring to both me and my granddaughters. I look forward to his working for us. Also, I have decided to go with replacing both garage door mechanisms, why wait until the other one won't work? Nancy
Service: Garage Door Opener Install
Product: Belt Drive Garage Door Opener
