Garage Door Repair in Columbus, OH - Page 77

Marcia Preston

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Everything was done well. Quick service and helpful technition

Ron Garczewski

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Thank you for your service. Everything went smoothly, from good information on your website, to being able to schedule a same day appointment quickly over the phone, to the technician calling ahead and arriving earlier than expected, to the quality of work that was performed (which included two new springs and a new door opener) and finally to the paperless e-mail receipt. Great Job!

Al Brick

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very pleased with the work. John is well qualified and friendly. Showed up on time and did an excellent job. Thought it was a little pricey but I guess you get what you pay for.

Sid Geller

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent service- quick, reliable, timely. The technician came out as scheduled and did all of the necessary repairs. He explained the various options, warranties, etc.

Gina Simmons

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Well thanks to the owner, Beth, my problem has been resolved. I truly appreciate her concern regarding the issue with my garage door. After it was installed (none of us noticed it right away), we saw there were some defects in each panel of the garage door (sort of like welts in the metal). I was also not completely happy with the color, as it turned out a bit too dark to match the top trim. But Beth heard me out, and resolved this problem. She even got me another color, which I truly appreciate. I really appreciate Beth's kindness in resolving this issue. Some companies might have just "blown me off" and ignored my concerns. I am very happy with the results of the new door. I even decided to upgrade a notch for a bit more insulation, and wow, this door looks awesome! Very solid. Thank you Beth, and Gary for putting the door in. Gary is very good at his job too. I would highly recommend this company to anyone.

Gina Simmons

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Gary was superb, very considerate, knew his job extremely well, and was very professional. I feel lucky to have him install my new garage door. Thank you all! Genna, in your office was very considerate and compassionate as well. The only issue I had was that your supplier refused to void out the door I ordered because he said it is a less ordered door and he did not know if he could sell it again. My door completely broke, forcing me to leave my car outside until the door came. So I asked for another door you had in stock. You could have come out with another door the next day, but because the supplier was not willing to cancel his door, and allow me get one you had in stock, I was forced to leave my car out overnight for more than a week on a busy, very dangerous and fairly high crime street. That upset me that your supplier thought it was more important to turn a profit for himsef, then to be concerned for my safety, and the safety of my vehicle. There is an exression: "The number one cause of poverty is greed." Don't you think that was selfish of your supplier? Anyway, other than that I am very happy with your company and the door. Thank you.

Yan Meng

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I feel really lucky to find Precision Door online and fixing my garage doors on Sunday. John did an excellent job to explain everything and solve the problems. I was so happy that the garage doors could be fixed during weekend. I will recommend Precision to my friends and my neighbors. 24 hours and 7 days services without extra charges, you can trust. Two thumbs up!!!

Nancy Super

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I'm "very" pleased with the quick response to my phone call for HELP! A tech came the following am and fixed my broken torsion issue - plus I had them back the next day to install a new garage door opener! Folks on the phone were very courteous as was the tech. I will recommend Precision to my friends and neighbors!

Ingrid Springer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I am very satisfied with the services your company has provided for me over the past years. Again today, when installing a new Garage Door Opener, your technician was prompt in getting his work done and also explaining the operation of the new unit. I will always recommend your company.

William Stevens

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

On Monday, Sept. 29, 2014 I called the Precision Door Service Office to report a malfunction with my garage door not closing properly. Mr. Gary Morkassel was sent to service the problem with my garage door. He adjusted the springs, tightened all hardware, aligned safety eyes, tightened brackets, rewired safety eyes, adjusted opener travel and lubricated the tracks. I paid the price for the service, which totaled $155.00. On Monday, Oct. 6,2014 I returned from a trip to Pittsburgh, Pa. and I discovered that my garage door was wide open. I closed the door and on Tuesday morning Oct. 7, 2014 I found that my door was wide open again. I call the Precision Office again to advise of the problem I was having again. Mr. Morkassel showed at the garage at 9:30am to checked the problems with the door. He decided to erase all opener codes and reprogram two transmitters, which are used to open and close the doors. I was charged a price for this service of $55.00, which covered the 10 minutes that involved this particular secondary repair. Mr. Morkassel did a good job of repairing the garage door, but it would have been better if the repairs could have been completed on the first repair call, which may have saved me additional costs.

Beth Stevens

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great quick service!

Kim Dietz

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I would recommend Precision Door to everyone. I called Thursday evening,they came the next day. John was very nice and explained everything to me. I am very pleased with the new garage door opener. Thank you very much.

Srihari Chitturi

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

very professional and did a good job rating 5

Allan Hench

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I regret to say we were unable to use your service. I called about a broken spring repair. I was not expecting the price quoted. I have gotten 3 estimates to fix a single broken spring, all inclusive labor etc. A1 Garage Repair: $129.00 Economy Garage Doors: $138.00 Precision: $293.00 I will accept part of the blame for not fully understanding your price before the service technician arrived at our house. However, the $55.00 service fee is out of line. You markup of parts cost is too much. Your costs for labor are too high. I have given 3 star rating only because the technician, Tom, was courteous and professional. I am sorry we were not able to do business. Your pricing is not even remotely competitive. The attempted collection of the $55.00 service fee when no work was performed was tacky. (I know Tom was just doing what he was told to do.) Approximately 20% ($55.00) of your total cost for this service is for absolutely nothing. You really need to drop this fee from your costs.

Kirk Reed

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I chose Precision due to previous satisfactory experience with the company. Service tech was early which worked out well for me. Actually finished the repair faster than I expected. Tim was organized and efficient and answered any questions I had. Very pleased. Also very pleased your company responded the same day I called.

Tom Snearey

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Prompt, courteous and didn't oversell me. Will definitely use again and recommend them.

Jim Wallace

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

It was after lunch and the garage door would not open. I noticed the broken spring. I dug out the receipt from 2005 when we bought the springs and found there was a life time warranty. I figured it would be days before a technician would be available. When I called, they had an appointment that afternoon. The spring was replaced before dinner that night. And it only cost me a minimum service fee. Thank you Precision Door Service for a job well done.

Shari Wolfe

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

prompt, polite, explained options in easy to understand manner

Jeannette Held

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

MY garage door, slammed shut instead of closing slowly. I called another service before Precision, who also advertised same day service. All their technicians were out of town for a week, I am glad they were. I am very grateful for the prompt service I received from Precision. Their Technician made sure I understood what needed to be done, and why. He went above and beyond, very friendly. I will always call Precision for my garage door needs. JH

Sue Mayer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

As always, Precision Door came to my rescue and did a first-class job of fixing my garage door problem. Gary, the tech who helped me out was very considerate and helpful. I won't use any other garage door service than Precision Door - a great company with great staff. Thank you.

Susan Long

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I already sent my comments through and just remembered that my technician's name was Tom. Thanks again for such excellent service.

Leslie Howard

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

the original installation by Precision was done efficiently and competently. The technician seemed knowledgeable and was helpful in explaining how everything worked. When a repair was needed we went back to the source. The tech this time was friendly and understood that I was concerned about the problem and the solution. Very pleased

Wayne Drum

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

good service

Cheryl Huang

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had a broken internal spring and Tom came out at the end of July and replaced the spring with a new type and performed all types of service to make it run smoothly including reattaching the board to the garage wall which had come loose. A month later the cable seemed to slip. The company had Tom out within an hour of my call to repair and determine the cause. He was great and did a wonderful job and explained everything. Thanks so much!

Sheri Sherman

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The person who was sent to my home for our garage today was an unbelievable gentleman. He was thorough and never pressured me but did show me how to make the door operate better. I had issues I was not aware of and he took care of each of these problems in a professional manner. I would highly recommend your company to anyone who needed your type of service required.

Wanda Barnett

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision serviced my parents door just the day before I needed service. When they pointed out the broken spring, I came home and checked my door and of course one of my springs was broken. I got same day service and Tim was very efficient, professional and friendly. I would definitely recommend your services.

Patty Adkins

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Fast courteous service!!!!!

Vincent Smith

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great Job, quick and fast

Suresh Dandu

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I am very very satisfied with Gregg...I called them at 11 am and I had Gregg in my drive way at noon...he asked if he could come and hour before the scheduled appointment. He gave me options, performed the task and was out by 2 pm. Really liked the service and he even let me buy my own opener and he installed it. Awesome and quick service.

Betsy Saxer

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

They called to say they could come earlier rather than later-anmazing! Courteous technician, no problems and same day service.