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Garage Door Repair Reviews in Columbus, OH (Page 7)
Precision Garage Door of Columbushas received 2510 reviews, averaging 4.90 Stars:
Columbus, OH
Columbus, OH
I chose Precision because I had a positive experience back in 2015 and they didn’t disappoint in 2026. David Morgan came out today and exceeded every expectation I think a customer could possibly have. I am very happy with the timely response, his knowledge, and how personable he was. He made sure all of my questions were answered and completed the job a lot faster than I had imagined. I think Precision is lucky to have David Morgan representing the company and anyone who needs help with their garage door should definitely give them a call. Solid company!
- Travis Broskie
Columbus, OH
Kortney was friendly, professional, and quick! Made an appointment at 11:00am and the new opener was installed by 3!
- Amanda McEvoy
Service Provided:
Product:
Technicians: Kortney Morris
Columbus, OH
service was superb!!!
- Percy Squire
Columbus, OH
Excellent Service from Dave. On time and very courteous! Thanks!
- Sandra Aska
Columbus, OH
Mr. Bryant did a quick and thorough job resetting and lubricating my garage door, which had become hung, misaligned, and unbalanced. They arrived within the hour, and the entire repair took only about 45 minutes. He put a cable back on the pulley, lubricated all the moving parts, reset a frozen and aging spring, and properly re-seated all the rollers. He also took the time to show me how to reprogram the remote, which I appreciated. What stood out most was that he clearly explained what caused the problem, pointed out areas where future issues might arise due to age and wear, and suggested practical solutions going forward. He was professional, straightforward, and did not try to upsell or pressure me into unnecessary repairs. The cost was very reasonable at $360, and they even offered a teacher discount. Fast response, knowledgeable service, and honest work. I would absolutely use them again.
- KEVIN MANZI
Columbus, OH
Service technician was polite and knowledgeable about my situation. He was able to diagnose the problem quickly. I would recommend their service to anyone who needs professional help.
- Ann O'Connor
Columbus, OH
The customer service was exceptional. I couldn’t have asked for any better customer service than from what aI received through Precision. Precision has awesome customer service. Thank you again for all that you did on short notice.If I ever need any repairs done again I will be sure to call Precision they were awesome.
- Janet Courtney
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Columbus, OH
Your technician was respectful and polite. Your pricing is exorbitant, you advertise no service fee but charge a $20 fleet transportation fee that is not disclosed upfront. I asked for the most valued opener, was presented with 2128H, manufacturers warranty of 10 years you offered a 1 year warranty, wi-fi capable apparently, this was not offered to me and instead charged $69.99 for a 2nd remote. Surge protector price was $19.99. My charge was over $800! I feel taken advantage of!
- Michele Ward
Product:
Columbus, OH
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Great service! Johnny was very informative and explained everything clearly. A true professional.
- George Young
Service Provided:
Technicians: Jonathon Swartz
Columbus, OH
Your company was very fast and professional installing my new garage door opener. The installer was very knowledgeable and polite. Thank you.
- Roger Csiszarik
Columbus, OH
Tony was very professional and did a perfect job, despite the very cold weather.
- Roger Compton
Product:
Columbus, OH
I have been very pleased with the professionalism, quality of work, and customer service with Precision Garage Door Service. The technician, Tim, is the best. I appreciate his attention to detail and customer centered approach. I will continue to use and recommend Precision Garage Door Service.
- Mark Glasbrenner
Columbus, OH
We have a Precision’s Door instal our unit a few years age. Today I called in very cold weather when I could get my door to stay shut with the remote. I appreciated the quick response and the friendly service tech. He adjusted my door in a few minutes and left with no charge. I would recommend Precision Door if you need a new system. They are response to your needs.
- melinda delFratte
Columbus, OH
Kimberly was great helping to get us on the schedule in the aftermath of a snowstorm as soon as possible. Matt was super helpful, very efficient, and clearly explained the work and the cost breakdown. Garage working better than ever!
- Aaron Browning
Columbus, OH
Derek Mason is a top-notch Service Technician. The problem was diagnosed quickly, and the repair was made in a timely manner. I guess it helps too when the same person who installed the Garage Door Opener was dispatched back for the service. Thank you also to Crystal in the Office, for her help in getting this appointment set up.
- Michael O'Brien
Columbus, OH
Kimberly was so helpful in getting an appointment booked in the aftermath of a snowstorm. Matt came out on time and clearly explained the work and the cost estimate. He was very efficient and the door is working better than before. Will definitely call them again if needed for garage door or opener service!
- Aaron Browning
Columbus, OH
Great service. Very friendly and helpful. And always let me know exactly what's needed and clearly outline what's optional to help me manage my costs. It's rare in business today. Good on them!!
- Michael Sandman
Service Provided:
Technicians: Derek Mason
Columbus, OH
Technician was Jacob Beckett Very professional and solved our problem. Courteous and explained the problem Checked several times to be sure problem corrected I will request him again if I need repairs again
- John Kane
Columbus, OH
Wonderful service! Quick response, professional, and reasonably priced. Highly recommend!!!
- Kathy Ludowese
Columbus, OH
Excellent service. Rapid response. Great people all around. Would highly recommend them to anyone.
- Linda Cianfrocca
Columbus, OH
The service they provided is great Show up promptly Try to come early when possible They explain what’s wrong and give estimate before starting work Definitely would recommend them to anyone
- Miriam Freimer
Columbus, OH
Arrived as scheduled. Provided a couple of repair options. Completed the work in about 1 1/2 hours. Accepted competitor coupons and gave me a 5% senior discount.
- Richard Cole
Columbus, OH
I have no problem with the work performed and the valuable information behind it all. However, after the work was performed and paid for, the very next day I get an email from you with a $75 off coupon that could've been used on this job or at least it would've been nice had that been on your website. Not sure why I received the coupon after I paid with no coupon/discount applied, which would've been nice and probably keep me as customer. Considering there's other work I may have to get done, and I've used you plenty in the past, in the future I may have to consider looking at other vendors now.
- Michelle Schnurr
Columbus, OH
Matt very quickly diagnosed problem of why 1 roller had popped out of track and did the necessary repair. All in 10 minutes with no charge. Works as smoothly as new. He was the same technician who retuned the system 2+ years ago. I highly recommend Pecision and Matt. DJ
- Dennis Johnson
Columbus, OH
The installer who came was excellent, very nice, and knowledgeable. Everything was explained to me & installed perfectly. I am so happy that my garage door will open now :)
- Mandy Noble
Columbus, OH
Easy to schedule, showed up as scheduled and completed the job.
- Robert OHara
Columbus, OH
Sarah provided great support and assistance with door design and selection issues.
- James Rayal
Columbus, OH
I highly recommend Precision Garage Door. They do great work and have exceptional customer service. They replaced our garage door quickly and kept us informed every step of the way.
- Beth Kattelman
Columbus, OH
Absolutely amazing. Technician was out at our house within 1.5 hours of contacting precision. He explained everything well and was able to fix it on the spot.
- Ashleigh Walker
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I don't usually write reviews be they're good or bad. But I had to respond to the service I received today. I thought I was looking at a new chain or a spring replacement but after I explained to David, your service tech the problem he simply went to the opener and made the needed adjustments. I started to pull out my card for payment and he said it wouldn't be any charge. I told him how much I appreciated him coming out because I thought it's rarely to get this type of customer service today. You have a future customer. Bobbie W.
- Bobbie Williams