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about Precision Garage Door in:
Columbus, OH
Precision Garage Door of Columbushas received 1996 reviews, averaging 4.91 Stars:
Columbus, OH
Columbus, OH
Our garage door spring broke as I pushed the button to open it trapping both cars inside. It was 3:00 in the afternoon and I had to be at work the next day at 7:00. We called Precision and Derek M. was there within the hour and had us fixed within two hours after arriving. He was courteous, professional and efficient, told us what had happened and what our options were. The door now works better than it ever did...much quieter, and operates more easily. Your ads are effective because you incorporate different employees showing the human side of your business. Your ads make it easy to remember your name and business. Thanks Derek and Precision.
- Rex Schlagenhauf
Columbus, OH
Excellent service, quick repairs, and friendly, courteous professionals.
- B. and and P. Charles
Columbus, OH
Walker - He took his time and effort to inspect the failures on garage door. He's able to break down the pricing quote based on what's neccessary to repair to fit with my budget. He got the job done on same.day and next day to replace another defect part - rollers. It nice to have someone to come out get job done during evening hours.
- Randy Osborne
Columbus, OH
We have used Precision 3 times for various problems regarding our garage door , Precision always does a great job . Thanks for your help this week getting our opener back on track Dustin .
- Shawn Altick
Columbus, OH
Very good experience.
- Debbie Cook
Columbus, OH
Our garage door keypad had stopped working months ago and I saw commercials for Precision Door on NBC4 and decided to call them. They had an appointment the same day, but we had plans. So they came out the next morning and replaced our keypad. Jonathon Swartz was our service guy and he was super nice and professional! He told me all about how to replace the battery on our new keypad and did general maintenance on our door. I highly recommend this company
- Colleen Guzzo
Columbus, OH
Very friendly and fast service. Checked all components of the door and reviewed with me.
- Ron K
Columbus, OH
You are the best garage door installation and service company.....You have serviced our doors and installed our latest liftmaster opener...there on time and someone answers the phone when we call,,,,Also note that Dustin is the most mannerly and personable service technician I have ever met...keep up the good work.
- Gary and lois Drenik
Columbus, OH
I am writing this review on behalf of my sister who had you come out and repair her garage door. I was beside myself when she told me what she paid to have repair work done on her door, $1700.00 and they only replaced parts not a new door or opener? I ask her to send me the invoice for review and it made me wonder what sales training school they send your techs to upsell service parts. Along with the price for simple things like Torsion cables & center plates. This bill was twice as much than it should have been in my opinion, based on estimates from other companies using the same parts. Seams like when you find a single older individual who needs help quickly, its all about the money for Precision. 100% satisfaction, I don't think so. This is my opinion, if you like your money, compare Precisions estimate to any other company before you buy. thanks for taking the time to read this review.
- Judith Beach
Thank you for taking the time to leave your feedback, We appreciate the opportunity to speak with you today in regards to the service that was completed. We offer 100% customer satisfaction to our customers and if you have any further questions or concerns please don't hesitate to reach out to our management team directly.
Columbus, OH
Fast Service! Called this morning of May 2nd told me they would be here between 2-6pm. Received a call a few minutes later. The tech told me he would be there within 20 min. He showed up on time and went right to work. Keeping me in the loop as to what he was doing. Great personality and could not have been more friendly. I will keep your company's number for the future. Thanks!
- Anthony Pfeifer
Columbus, OH
Jonathon Swartz was extremely knowledgable and friendly. He was even able to find discounts for me. Very professional. Thanks!
- Danita Woodley
Columbus, OH
Very timely and polite service representative. Great customer service from start to finish.
- Ryan Wheeler
Product:
Columbus, OH
I just had a battery and spring replaced on my garage door. A very nice gentleman named Tim did my repair. He was extremely professional and explained everything to me before starting the repair. I have seen the ads on TV and always said if I needed a repair that's who I would call. I did and I am very satisfied with the work and the cost. Thank you!!
- Judith Clarkson
Product:
Columbus, OH
Online I was attracted to your advertising for various times of available appointments and the numerous positive reviews. I then experienced prompt earlier than expected, appointment with a very wonderful technician Tim, who inspected and gave me all options of immediate necessary repair for my garage door. He also replaced a keypad and showed me how to lubricate and maintain use of my door and left me a can of lubricant Although quite pricey, I was so happy to have the service, I did not say anything.
- Norma Whittington
Product:
Columbus, OH
They were responsive, helpful and friendly. Will definitely use them again.
- Colleen Ewing
Columbus, OH
Unfortunately I can't get a new door through precision my ceiling in my garage is to low,, they came out and looked I said thank you they were nice
- Daniel Hempstead
Columbus, OH
Have used this company before and they have always done a good job. Called with a problem today and they came to my home within 2 hours and handled the problem. Highly recommend them.
- Diana Lutsko
Product:
Columbus, OH
The service was fantastic! The repair person was friendly and very professional. He took time to thoroughly explain the repairs needed and showed me step by step what he was doing. Thanks!
- Samuel Richardson
Columbus, OH
Thanks so much for coming out to fix my garage door in the evening and the gentleman that did the work was a true gentleman. He was efficient and polite and did great work - very knowledgeable.
- Michael Grant
Columbus, OH
My son’s recommendation. I could not have been more pleased. Walker knows this business. He explains all that’s happening with the customer, My husband & I almost feel we have a new door. He was oreoaref & timely in the garage door repairs & replacement.
- Mary Abey
Columbus, OH
Everything was great, the tech took the door off and installed all new supports and the door and was only here about three hours. When I inspected the door and pay for the service, I was informed the tech let someone take the old door. I was charge 100 dollars to dispose of the old door and don't think it fair practice to charge me something that was not completed. I would like a 100 dollar refund added back to the card use for the service. Thank you James Salyers.
- James Salyers
Thank you James for taking the time to leave us your feedback. We would be more than happy to process that refund back to you and we appreciate you speaking with our management team this morning. Please feel free to reach back out if you have any further questions or concerns.
Columbus, OH
There was a small communication breakdown in lining up the job. It was no big deal and I shared it with my technician so he could provide his team with feedback. At the end of the job he said he had already shared the feedback with the office and they've incorporated the feedback into their regular training. Management gave me a discount because they felt bad about the communication breakdown. Definitely not necessary but definitely a very kind thing to do that communicated a real concern for customer satisfaction!
- Andrew Pirtle
Columbus, OH
Excellent Service !
- Thomas Vogel
Columbus, OH
Awesome service! Called around 6pm last night, they were there today at 9:00am to fix, offer several options and resolved quickly! Highly recommend,
- Russ Huber
Columbus, OH
Mr. Lashad L____was quick to arrive to fix our garage door. He gave us a good, better and best list of options of repair. He was very efficient to do all the work. Precision was one of the few who could do the work that day, ie Sunday afternoon.
- Rich Terhune
Columbus, OH
Tim was very knowledgeable and professional. He explained our options and was able to repair the garage door right away. We would definitely recommend Precision Door Service for any garage door issues.
- Bob Siddall
Columbus, OH
Prompt, efficient service as in the past!
- Mary Binkley
Columbus, OH
Came out within the hour and had the repairs done in the same day! Gave me several repairs pricing options ranging from ~$300 - 4k. I went with $4k just to get it over with and they were done that afternoon. Both gentlemen were friendly and did a great job. Garage doors work beautifully now.
- Stephanie Moeller
Columbus, OH
Repair to the garage door tracks. I was very happy with the service Mike gave us. He was very professional and respectful.
- John Noeth
(614) 441-9758
(614) 441-9758(614) 423-4177
(614) 423-4177(614) 441-9758
(614) 441-9758(614) 423-4177
(614) 423-4177(740) 527-0151
(740) 527-0151(740) 513-2686
(740) 513-2686(740) 919-6439
(740) 919-6439(614) 441-9758
(614) 441-9758(937) 552-5973
(937) 552-5973(740) 527-0151
(740) 527-0151(740) 513-2686
(740) 513-2686(740) 919-6439
(740) 919-6439Office: (614) 965-6565
219 Cemetery Rd
Canal Winchester, OH 43110
Office: (614) 259-8928
5992 Westerville Rd
Suite A
Westerville, OH 43081
License
License #52-748230
Easy online appointment and fast date/time set. Tim arrived as scheduled and did a fantastic job replacing our garage springs. He is very customer service oriented. Hats off to a job well done!
- Richard Martinski