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Garage Door Repair Reviews in Columbus, OH (Page 13)
Precision Garage Door of Columbushas received 2513 reviews, averaging 4.90 Stars:
Columbus, OH
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Columbus, OH
Sarah was excellent from start to finish. She was thorough, professional, and very knowledgeable about the products. She walked me through every detail of the door, including specifications like the steel gauge and thickness, and explained the differences between the two options she quoted. She answered every question I had, and I had plenty, without ever making me feel rushed or pressured to decide on the spot. In fact, she was the one who suggested leaving a brochure for me to review and then following up by email with the estimates, which I really appreciated. Overall, Sarah made the process easy to understand and comfortable from beginning to end. I left the appointment feeling confident that I had all the information I needed to make an informed choice.
- Maurice Perry
Columbus, OH
My spring broke on the right side door on Sunday. I was going to try to fix myself, but I decided to call Precision. Danny Quinn, the technician, arrived about 30-45 minutes, and worked out a price and gave me an option on the payment. Danny did a great job getting me back up and running in no time at all. Professional service. Thank you.
- David Anthony
Columbus, OH
My garage door was out of commission. I contacted Precision in the evening, and the technician arrived the next door. The technician was friendly and professional. He completely the job timely, and at the quoted price. I would use them again.
- Tracey West
Columbus, OH
I had the pleasure to getting Mike once again. This guy truly knows what he’s doing, also a family man. We had conversations about some dues and don’ts about our two garage doors. He showed me how to maintenance them to prevent future breakdowns. Thanks Mike, I appreciate all your professionalism and heads up on how to maintain our garage doors. If you want someone who really knows what they’re doing, not meaning that Precise Garage door other guys don’t, I’m just saying, Mike has been at my house twice only to fix some 1964 year old doors. And they have not given me any problems since. Thanks, Mike .
- Timothy Sweeney
Columbus, OH
They corrected our old door after we had new concrete poured and the door now closes perfectly and seals at the bottom. The battery needed to be replaced (gave of a buzz every 2 minutes) and they came out the same day and there was no charge ( we are still under warranty).
- Linda Zupnick
Columbus, OH
James at Precision is very professional and fixed my garage door within minutes. Great Customer Service!
- Linda Clowe
Columbus, OH
Matt Eberly is fantastic. Excellent pro and very quick. I would highly recommend
- chris nemeth
Columbus, OH
Precision sent someone out almost immediately after requesting help, which was great. A quote for new springs over the phone was $100-$300. As someone who is very novice and not knowing much about garage doors I was talked Into replacing more than just the spring because the rep Dylan “ Didn’t feel comfortable putting new springs on what I already had”. I appreciated his outlook as the “ Professional” in the room and agreed. Once he finished, he then mentioned I had a bad motor which would be another $600 to fix. This was interesting because the motor was not a problem before. I politely declined and had my father come look at the motor who was actually able to fix it in three minutes and asked who had altered the force adjustment dial (obviously was not me I didn’t even know that existed). I probably paid double what was really needed for my style of garage after expressing I didn’t need anything fancy over and over then was going to pay an attritional $600 for something that wasn’t even broken. Precision refunded my entire amount completely within 72 hours of calling in explaining the situation but the field manager will not call us back unfortunately.
- Fallyn Stephens
Columbus, OH
I am happy with the service provided and the politeness of the service person. She gave me all options to choose and explain every detail ls
- Opeyemi Ayinde
Columbus, OH
Courtney and Jonathon were excellent with communication skills. They were explained the problem with our garage door and our options. We felt no pressures!
- Deborah Caranna
Columbus, OH
Called at 400pm they were on site at 445pm door repaired. 600pm. On time ,professional, very knowledgeable, just simply all over it , got the garage door working in record time. Precision is my new door man
- Bryan Martin
Product:
Columbus, OH
Precision Garage Door did an outstanding job on my door replacement! From the extremely knowledgeable salesperson to the technician who installed it, everyone was A+++! I can't say enough good things about them!
- Lynn Fosnaugh
Columbus, OH
Knew reputation and past performance; however, Precision's mark-up on Genie Opener was highly excessive for the garage door opener market. The labor charge was reasonable for this area, but product cost made this an expensive deal. More economical to purchase opener online or at big box store and pay for installation. Also, not receiving an immediate copy of the invoice was unacceptable.
- roy croy
Product:
Columbus, OH
We needed weather stripping for the bottom of the garage door. They came out during the period of time that they had scheduled and inspected the door. It was determined that we needed parts of the door that warned and should be replaced. The tech proposed a repair work list and we agreed to replace the needed parts. They had the parts for the repair on the truck and did the repair. The repair was done in about two hours and we were very satisfied.
- Chuck Snyder
Columbus, OH
Great doors. Great service.
- Kirk Herath
Columbus, OH
Cannot say enough good things.....very satisfied..installer was exceptional
- Debra Lavender
Columbus, OH
The response time was good. The repair was done to my satisfaction. The charge for the service was wildly expensive.
- Gerald Cooper
Columbus, OH
Precision Garage Doors are the best. I called at 8:30 am and they were here within the hour to fix my door so I could open it. My technician was wonderful, courteous, and he knew what he was doing and got everything working again. Thank you so much.
- Sylvia Popp
Columbus, OH
Joe did an awesome job. He estimated time would take an hour and all was completed within 45 minutes. Everything works perfectly even from my vehicle remote access. Thank you So much! Joe was a pleasure to work with.
- Linda Johnston
Columbus, OH
Chose the Westerville location because it was close and the Google reviews looked promising. Booking was easy, and the response was prompt. Joe called before coming and showed up at the start of the appointment windows, taking care of the few issues with our opener in no time flat! Very pleased with the service and the price, and I'll definitely be calling the Westerville team with any future needs I have.
- Andy Barker
Columbus, OH
Precision did a great job repairing the broken spring on my garage door. The tech, Zach, was very professional and knew his craft. When completed the door worked flawlessly. I would highly recommend Precision Garage Door.
- Larry Tanner
Product:
Columbus, OH
Patrick was very informative on the description of the problem and the pricing. The work was done in a timely manner.
- Amy Fu
Columbus, OH
My garage technician was fantastic. First he came and examined the problem and then we reviewed pricing. I chose what worked for me. He was extremely professional and very good at what he does. My garage door works better than it ever has. I would definitely recommend Precision Garage Door Service.
- Harold Burse
Columbus, OH
Nice quick friendly service.
- Liz Gayle
Columbus, OH
Matt was friendly and professional. He quickly determined what I needed. He presented options to me and performed the service quickly.
- Steve Lemmel
Columbus, OH
Walker was on time and very knowledgeable, kind and efficient. He solved the problem and all is well. Thanks, Marty Bard
- Marty Bard
Columbus, OH
Everyone was personable and professional. My experience was stress-free and we are very pleased with results.
- Valerie Norton
Columbus, OH
The tech that arrived was pleasant, informative and worked to determine what the cause of my problem originated from. every time I’ve called this company. They have solved the problem. They are my go to… For garage door issues.
- Nancy Gilbert
Columbus, OH
Quickly and easily scheduled appointment online this morning for this afternoon. Tech arrived within first 30 minutes of the 4 hour window. Was friendly and knowledgeable. Had door up and running in less than an hour.
- Theresa see
Product:
Precious Garage Door of Columbus help design our new doors .The sale representative was very informative, friendly and professional. Our door should arrive in three weeks because of custom paint. Mean while we had to make a second call because the door spring broke...James was very professional, friendly and fixed broken spring issue.
- A. Dillon