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Read what people are saying
about Precision Garage Door in:

Dublin Area, OH

Precision Garage Door of Columbus Ohio
has received 546 reviews, averaging 4.87 Stars:
1 2 3 4 5
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Matt Eberly was very professional, knowledgeable and excellent with all the information he presented. He was comfortable to talk with and made the experience pleasurable.

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A Response from: Jim Rapp

Thank you, Sandy, for this wonderful feedback! We are so glad Matt was able to help!

Matt Eberly Service Provided:
Garage Door Repair

Technicians: Matt Eberly
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Adam was a very personable individual and provided timely service

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Adam Huston Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Technicians: Adam Huston
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Friendly. Courteous. Did a great job

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Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Just great customer service and support. Dave C. did an excellent job of fixing the problem in a short amount of time!

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David Crowe Service Provided:
Garage Door Repair

Technicians: David Crowe
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The final product was great. My options were made very clear before work started. The best thing about the experience was the technicians Cane & Chas. What a couple of great guys. I could tell they really enjoyed working together. I almost hated to see them leave after the job was completed because they were so nice and enjoyable. Thanks, Mark Millenbaugh

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A Response from: Jim Rapp

Thank you, Mark, for such kind words about our technicians; We are so glad they were able to deliver the kind of service we strive for! We appreciate your business!

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Tom Palmer was excellent. He explained how he was going to do the repair and everything worked out well. I asked him about new door replacement and we went over many options. We considering new doors in the near future and your company is right now our first choice.

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Tom Palmer Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: Tom Palmer
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Gary was - in a word - excellent! I received complete same day service just as you advertise. I made an appointment at 8 a.m., he arrived at 10 a.m. He first walked me through all the "issues" observations with our garage door system. Then, when he gave us an estimate for repair/replace, he listed the items in order of priority to address. He said he would complete his work in 2 to 2 1/2 hours. It was 2 hours. Then, when he was done, he walked through everything he did, and asked me if I had any more questions. He kept his word on everything. And your company backed up your word in your advertising. Thank you! I would recommend Precision to anyone.

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A Response from: Jim Rapp

Thank you, Kim, for taking the time to share your positive experience with our technician, Gary! We are so glad we could be there to help when you needed us!

Gary Lemaster Service Provided:
Garage Door Opener Install

Technicians: Gary Lemaster
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Matt was a pleasure. I told him to inspect my garage door and to sync my garage door opener and the keyless pad. I wasn’t expecting my 27 year old garage door to be in dire need of new parts. We figured what parts were a necessity and gave an affordable price. He took an interest in conversation which made the experience less painful. I would recommend this company for a job well done.

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A Response from: Jim Rapp

Thank you, Carol, for such kind feedback about our technician, Matt! Your recommendation means a lot to us, and we are so glad you are pleased!

Matt Eberly Service Provided:
Garage Door Repair

Technicians: Matt Eberly
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

My wife and I are very satisfied with the service we received today. Tim was very friendly and professional. I highly recommend him as a service tech. Thank you for all your help, especially on a Sunday morning!

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A Response from: Jim Rapp

Thank you, Jeff, for the wonderful review about our technician, Tim! We are so glad we could be there to help you and your wife when you needed us!

Tim Tomlinson Jr Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: Tim Tomlinson Jr
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Very professional, quick service, and reasonable rates. Customer service (Kimberly) was excellent. Technician Joshua Walker was very knowledgeable and thorough in his work. A pleasure to deal with and highly recommend Precision Overhead Garage Door Service (ask for Joshua Walker).

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A Response from: Jim Rapp

Thank you, Tony, for the kind words about our Customer Service Representative, Kimberly, and our technician, Joshua! Your recommendation means a lot to us!

Service Provided:
Garage Door Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I have been so pleased with Adam H - last November and today! I was also glad that he was the person who came to my assistance. When I made the call, I was told that Adam had been assigned elsewhere and Joseph would be coming to help me. I asked that Adam be told that I said Hi. I was pleasantly surprised to get a call from Adam and say he was on his way; to thank you! I am a widow existing alone and really appreciate a business that understands the continuality of service is of value to the client as well as the service person. Thank you, this means a lot to me - I know most people are good but I have had one person in my home for installation of new washer & dryers and it was traumatic. So, I really appreciate good service with trusted people! And that you have in Adam H - for sure!!

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A Response from: Jim Rapp

Thank you, Naomi, for sharing this amazing feedback with us! We are so happy to hear that our technician, Adam, could put your mind at ease and deliver the kind of service you needed! We are proud to be your #1 choice for garage door repair!

Adam Huston Service Provided:
Garage Door Opener Repair

Technicians: Adam Huston
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I HAVE SEEN THE WORK THIS COMPANY DOES. ITS GREAT WORK. THE STAFF AND INSTALLERS ARE ALL SO HELPFUL AND POLITE. I MET TIM ON THIS REPAIR ON 7/20/2023. HE WAS ON-TIME, PROFESSIONAL AND VERY GOOD AT EXPLAINING MY NEEDS AND PRICE OPTIONS. HE DID A VERY GOOD JOB. WE ARE VERY HAPPY CUSTOMERS. THANKS

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Tim Tomlinson Jr Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technicians: Tim Tomlinson Jr
*Esta reseña fue traducida del inglés
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We had a great experience with Precision! Our technician was Joe, and he was great! He explained everything and all the options in a way that I understood. Joe came out the same day we called and the whole process from when he showed up to our garage door being fixed and functional was less than 2 hours! We highly recommend Precision.

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Joseph Worely Service Provided:
Garage Door Repair

Product:
Springs

Technicians: Joseph Worely
*Esta reseña fue traducida del inglés
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Pat did a great job working with us to devise a plan that fit both our needs and our budget.

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Patrick Mulligan Service Provided:
Garage Door Repair

Technicians: Patrick Mulligan
*Esta reseña fue traducida del inglés
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

You are amazing. You set the standard when it comes to customer service. David S second to none. Not sure how you find people like David. Cudos to your hiring staff. Please do not change your DNA. Hard to find businesses like yours. Thank you David and Precision!!!!!!

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Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

*Esta reseña fue traducida del inglés
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Mike our tech arrived within the time window. He was knowledgeable about the problem and made the adjustment on the door travel.

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Tom Palmer Service Provided:
Garage Door Repair

Technicians: Tom Palmer
*Esta reseña fue traducida del inglés
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Gentlemen who came out were on time & very personable. They solved the problem & we’re gone in a short amount of time. They understood what they were working on & explained the workings to me so I,too, understood the problem. As I told the senior tech when he was leaving - this is why you work with quality companies, problems are solved quickly & efficiently (I just called your company this morning) & before 1:00 pm problem solved!!

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Matt Eberly Service Provided:
Garage Door Opener Repair

Technicians: Matt Eberly
*Esta reseña fue traducida del inglés
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Communication was terrible--service tech told me I had three options to get my garage door working... #1 Good $1155; #2 Better $1515 or #3 Best $1715... no description of what I was getting, only that if I went with #2 it would have a 10 year warranty. So based on seeing a screen on his phone with just the information show above (no details)... I picked the middle #2! After the service, I received an e-mail showing the options listed above with the details of what all was included (first time to know what I was getting)... AND I noticed, the warranty is only for 7 years NOT 10! They have no paperwork, no pamphlet, no warranty certificate indicating what is and what is not covered. Later, I received an e-mail from the owner of the company-asking me to write a review-but if "for any reason you are not totally satisfied, I would consider it a favor if you called and gave me the opportunity to redress the situation". So I called, obviously I was not permitted to talk directly to him. I talked with someone who argued with me and told me the office manager would call me back... that was on 5/15,,, NO ONE HAS CALLED! Be careful, ask for proof of what you are getting, know your warranty, ask for paperwork! Hopefully, if anything does go wrong they will honor their service?????

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Joseph Worely Service Provided:
Garage Door Repair

Technicians: Joseph Worely
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Joe provided great options to correct our prpblem. Your Co. arrived less than two hours from my call to provide service. Please send Joe if we ever need future service. Thanks for your

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Joseph Worely Service Provided:
Broken Garage Door Spring Repair

Product:
Rollers

Technicians: Joseph Worely
*Esta reseña fue traducida del inglés
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Kayne came today to assist us with an urgent Garage Door issue. Earlier in the day our Garage door cable broke and other issues were discovered! Kayne was on time, friendly and extremely knowledgeable about our issues! He also was upfront about our issue and gave us a couple of options which we choose to just replace the door based upon the age and issues. We look forward to working with Sara tomorrow (fast service) in finding a new door! High recommend Precision Door Service and Kayne!

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Service Provided:
Garage Door Repair

Product:
Garage Doors

*Esta reseña fue traducida del inglés
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Adam arrived right as scheduled - did a marvelous job and so very personal! I would request him again (hopefully) - I won't need him and I assure you that I will recommend you to neighbors as all of us have garage door openers going on 20 years and will need you! Thank you!!

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Adam Huston Service Provided:
Garage Door Opener Repair

Technicians: Adam Huston
*Esta reseña fue traducida del inglés
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Dear Mr. Rapp, Dustin was professional, on time, reviewed the problem I was having with the garage door, and shared several choices for repairing the issue. I'm happy with the outcome, and want to thank you and Dustin. K. Voorhies

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Dustin Keaton Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: Dustin Keaton
*Esta reseña fue traducida del inglés
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

I had an issue with my garage door. Called Precision and Patrick fixed it within minutes. Great service and great technician.

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Patrick Mulligan Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Technicians: Patrick Mulligan
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

The experience with Precision Grage Door was excellent; 1. Technician arrived within two hours of my initial call to Precision. 2. The problem was diagnosed with 30 min. 3 Repair/Replacement was in effect within 15 min after diagnosis. 4. Techncian made sure I received the Senior discount

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A Response from: Jim Rapp

Thank you, Michael, for taking the time to share your positive experience with our company! We are so happy we were able to help!

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

We had our garage door and opener serviced by Jason O. on a Sunday. Professional, proficient, and truly committed to going above and beyond expectations. We’ve had various types of work on our house and were discouraged by sub par workmanship and customer service. Precision Door Service has restored our expectations for quality workmanship and service. Will absolutely recommend!

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A Response from: Jim Rapp

Thank you, Glen, for the wonderful review about our technician, Jason! We are so proud to hear that we achieved the standard of work that you were in need of. Please do not hesitate to contact us if you have any future questions or concerns!

Service Provided:
Garage Door Opener Repair

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Repair work. Our Precision garage door was installed about two years ago and, in this morning, the torsion spring bar support plate came off from the wall and the door became unopenable. Furthermore, the support plate hit and broke the garage door window glass. I called Precision right away and the service man fixed in this afternoon. I was expecting that some troubles would occur soon or later but the most important thing is how soon the service person will show up and correct the issues. I'm so impressed and this is one of reasons we decided to have Precision. The service person, Derek M, is very polite and great service technician as well. By the way, it was no cost for the repair. Thank you!!!!

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A Response from: Jim Rapp

Thank you so much, Kenji, for giving us the opportunity to fix your door when you needed help! We appreciate the wonderful feedback about our technician, Derek. Please let us know if you have any questions or concerns in the future!

Derek Mason Service Provided:
Garage Door Repair

Technicians: Derek Mason
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Chad came to our home and informed us we needed a new garage door. Very nice person. He did a great job. Will recommend your services to others. Thank you

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A Response from: Jim Rapp

Thank you, Cathy, for sharing your positive experience with our technician, Chad. We look forward to working with you again in the future!

Service Provided:
Garage Door Repair

Product:
Garage Doors

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Technician arrived on time, explained the issues thoroughly, provided options to resolve the issue, followed by the cost estimates of the options we were interested in exploring. No pressure sales. All questions were answered clearly and effectively. We replaced the opener and look forward to not having garage door opener issues for years to come!

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A Response from: Jim Rapp

We are so happy we could deliver quality service for you, Nick. We appreciate the opportunity to fix your garage door!

Patrick Mulligan Service Provided:
Garage Door Opener Repair

Product:
Opener

Technicians: Patrick Mulligan
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

My entire experience with Precision Garage Door was excellent. In less than two days, I had a fully functioning garage door. Our technician, Derek M., was superb! You would be hard pressed to find a nicer person. He is extremely knowledgeable, and he patiently answered my many questions. I highly recommend Precision Garage Door.

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Derek Mason Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: Derek Mason
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Review:

Our service tech Dustin was great. He explained everything to us and made sure We were well informed. He did a great job!

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Dustin Keaton Service Provided:
Garage Door Opener Repair

Product:
Remotes / Keypad

Technicians: Dustin Keaton
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Precision Door Service of Columbus BBB accredited business profile BBB RATING: A+
IDA
Genie Gold Dealer
LiftMaster
Military Discounts
Senior Discounts
Columbus Area

(614) 441-9758

(614) 441-9758
Westerville Area

(614) 423-4177

(614) 423-4177
Reynoldsburg | Gahanna Area

(614) 441-9758

(614) 441-9758
Dublin Area

(614) 423-4177

(614) 423-4177
Newark | Buckeye Lake Area

(740) 527-0151

(740) 527-0151
Delaware Area

(740) 513-2686

(740) 513-2686
Johnstown Area

(740) 919-6439

(740) 919-6439
Grove City Area

(614) 441-9758

(614) 441-9758
Marysville Area

(937) 552-5973

(937) 552-5973
Lancaster Area

(740) 527-0151

(740) 527-0151
Washington Court House Area

(740) 513-2686

(740) 513-2686
Circleville Area

(740) 919-6439

(740) 919-6439
Precision Garage Door of Columbus
Office: (614) 294-5190
1111 Stimmel Rd
Columbus, OH 43223
Precision Garage Door of Canal Winchester
Office: (614) 965-6565
219 Cemetery Rd
Canal Winchester, OH 43110
Precision Garage Door of Westerville
Office: (614) 259-8928
5992 Westerville Rd
Suite A

Westerville, OH 43081
Precision Garage Door of Hilliard
Office: (614) 664-6070
5060 Cemetery Rd
Hilliard, OH 43026

License

License #
52-748230