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about Precision Garage Door in:
Columbus Area, OH
Precision Garage Door of Columbus Ohiohas received 1895 reviews, averaging 4.91 Stars:
Columbus, OH
Columbus, OH
Kayne was extremely professional and knowledgeable! He gave options and answered my questions completely.
- Kevin Scott
Columbus, OH
Gary came out to replace a broken spring and rollers. I was very satisfied with Gary’s professionalism , quality of work, and how he explained what was needed. My only complaint is after receiving my invoice via email after the work was done, I see the amount that Precision Door charged for roller is $20 a piece. For reference, what appear to be the same part can be bought for about $20 for a pack of 10. I understand there is always a mark up on parts, but 10 times cost is way excessive. I feel I was over charged by about $300 for these parts. That’s quite disappointing. Again, Gary was great and highly recommended. The over charge for parts, not so much.
- Jacob T
Thank you for taking the time to leave us your feedback. We offer 100% customer satisfaction and we would like to further discuss your experience with us . I left a voicemail this morning if you could please give me a call back at your earliest convenience.
I received a call from Chelsea this morning to discuss my review and the work which was done. They offered to refund a portion of the cost of the rollers. That is prompt and great customer service. Well done. Five stars.
Columbus, OH
Great service. Quick response. Kayne was super. Explained the whole job well.
- Ted Lacy
Columbus, OH
Anthony was the installer who arrived and completed the job very professionally and courteous. Would definitely request the same installer for future garage door repair! Good company.
- Tyrone Stevenson
Columbus, OH
Very good service and restored garage door performance to your original installation.
- Frank Oyster
Columbus, OH
It was Sunday, I called... They were here within 2 hours. Inspected my door. Informed me that they were not the right people for my particular job!!! Took 20 minutes finding the right people then wrote down there name and numbers for mr. Get this, when asked what I owed them was informed (0) nothing!!!! The man was here for over a hour and charged me nothing!!!! When I need a New Door I'm calling Precision no doubt!!!!!!!
- Brian Blake
Columbus, OH
I had 2 different friends refer precision garage door service, so I gave them a shot. They were Awesome, was more than impressed, I would highly recommend this very professional company. Thank you Timothy and Precision!
- Thomas Mcdonnell
Product:
Columbus, OH
Kayne was outstanding professional and courteous and easy to work with. Definitely a valuable asset to the team.
- Dan Kerchner
Product:
Columbus, OH
I have always used Precision for the quality of their products and service. Our technician, Tim Tomlinson was very efficient and friendly.
- Steve Heft
Columbus, OH
Absolutely amazing service! Fast, efficient and knowledgeable on work required. Dustin educated me on future routine maintenance and was incredibly friendly. Highly recommended!
- Makenzie Lewis
Columbus, OH
Within 24 hours of my garage door breaking, I had an appointment set, a technician out, the door assessed and repaired. Very impressed with the professionalism, friendliness and knowledge. Highly recommend.
- Sarah Stone
Columbus, OH
I was very pleased with the technician he was very knowledgeable and professional. The 3 star rating is no reflection on the tech but on the cost of the service. I would have gotten other quotes if were are dealing with Covid-19. It was truly sticker shock however I will say I was able to get same day service that was also impressive. I thought I was just getting maintenance done which is what the service was again I thought the cost was extremely high.
- Sheila Fair
Thank you for taking the time to discuss your experience with us this morning, we offer 100% customer satisfaction. We strive to get a full 5 star rating from you in the future. If you have any other questions or concerns please feel free to give us a call.
Product:
Columbus, OH
I was very surprised to hear from my wife that your Technician (Tom Palmer) came into my house twice without a mask even though Franklin County is under a mandatory mask order and wearing a mask to protect my 62 year old wife would have been the least I would have expected. Very disappointed in this. All the work was done rapidly and professionally and the garage door works perfectly now. The cost was higher than I expected, but I did not have time to take bids and cannot say if it was above the market or not. My low rating is based strictly on your employees total disregard for my wife's safety and health.
- Johnie & Cindy Myers
Thank you for taking the time to leave us your feedback. We would like to further discuss this experience with you, we left a message with your wife. Please give us a call back at your earliest convenience 614-532-2011.
Columbus, OH
Kayne did a great job, explaining what work needed to be done. He was very quick and efficient.
- Valarie Dunlap
Columbus, OH
The service was amazingly fast and the quality of the work was excellent. My only complaint is pricing. $800 for a new 1/2 hp opener seems to be to much.
- Don Smith
Columbus, OH
Alex, the technician, arrived soon after I called. He assessed the problems and explained my options to fix them. He then did the new installation in a timely fashion and talked me through all the new parts and how to use them. He was courteous, knowledgeable and thorough. Very happy I used Precision!!
- Kathi Brown
Product:
Technicians: Tim Tomlinson Jr
Columbus, OH
I had my door opener, cable, and springs replaced. I was able to schedule an appointment quickly and the technician was easy to work with -- professional, pleasant and efficient. After doing a check on the equipment, he provided options and I was able to make a quick decision. Everything was done within a couple of hours. Thanks for a great buying experience!
- Mae Smith
Columbus, OH
I called on a Saturday afternoon when we couldn’t get our garage door opened. We had a technician there within a couple of hours. He repaired the spring (?) roller. Nice guy. Seemed incredibly competent and efficient. I would recommend highly!
- Alec & kathy Wightman
Columbus, OH
Tim was great
- Anthony Sturm
Product:
Columbus, OH
Prompt and professional and knowledgeable service. I would recommend this crew to everyone.
- Joe Halfield
Columbus, OH
We originally contacted Precision Door because our neighbor recommended you. After submitting a form online, we were contacted promptly to schedule an in-person consultation. Our door designer, Megan, helped us select a new garage door. From the moment she arrived, she listened to our needs, and was quick to direct us to a door that fit both our requests and our budget. She was friendly, helpful, and did everything she could to help us find the right garage doors. We're now awaiting the install of our new doors.
- Betsey Johnson
Columbus, OH
Dustin did an excellent job restoring the trim on garage door ! I was extremely satisfied & pleased with the outcome of his work . Dustin did an outstanding job restoring the trim on garage door ! He was very personable, set to work & repaired door quickly !! Very very satisfied with the outcome of his fine work .
- Carolyn Besecker
Columbus, OH
I would have given this review 5 stars, but I have to say the only thing I'm not impressed with is the repair cost. It was extremely expensive to fix at over $ 1200. I realize not every repair is the same, and not every garage door is the same - but we had a little sticker shock when we were told how much it would be. We really didn't have time to call around for more quotes not knowing if they would have everything they needed as well as availability. We needed to get this done asap because we couldn't get our cars out of the garage. Now for the pros, there are several: The service, the friendliness of the person that came by for the repair, and the 7 year warranty make it all worth it though. Also, he came with everything he needed to fix our garage door and was punctual and polite.
- Staci Parsens
Columbus, OH
Dustin was very professional and efficient. Great work!!
- Matt B
Columbus, OH
I chatted with a support agent at 8:00 AM and at 10:30 AM a residential technician (Alex Eliopoulos) showed up to review my garage door situation. He gave me an acceptable estimate to install a garage door opener. The opener was installed by 4:00 PM. I could not be happier with Alex's professionalism and knowledge. And I like the opener too.
- Gregory Stitz
Service Provided:
Product:
Installers: Alex Eliopoulos
Columbus, OH
The person who came out Alex was very professional got the job done in a timely manner and I was very pleased with the outcome thank you again Alex and thank you again precision I sure appreciate it thank you
- Mark Evan
Columbus, OH
very good with repair,new door price was a little high but reasonable for the fast service.
- Wayne Hamner
Columbus, OH
Fast, friendly, and high quality service. Tom did a great job going through options with me. Once I picked a new opener he did a great job getting it installed promptly.
- Bill R.
Columbus, OH
Precision helped me twice before with prompt repair service of a 28 year old garage door. So, they were my go-to-company for a new door. There was no sales pressure to get most expensive door. Installation was done within 1 and 1/2 weeks from placement of order. Install took 3 hours. Great work!
- Robin Somers
(614) 441-9758
(614) 441-9758(614) 423-4177
(614) 423-4177(614) 441-9758
(614) 441-9758(614) 423-4177
(614) 423-4177(740) 527-0151
(740) 527-0151(740) 513-2686
(740) 513-2686(740) 919-6439
(740) 919-6439(614) 441-9758
(614) 441-9758(937) 552-5973
(937) 552-5973(740) 527-0151
(740) 527-0151(740) 513-2686
(740) 513-2686(740) 919-6439
(740) 919-6439Office: (614) 965-6565
219 Cemetery Rd
Canal Winchester, OH 43110
Office: (614) 259-8928
5992 Westerville Rd
Suite A
Westerville, OH 43081
License
License #52-748230
Office staff pleasant and helpful...technician was on time and completed his work easily and quickly...and was very pleasant. Would call them again if I ever had a garage door problem!
- Sunny Masser