Garage Door Repair Reviews in Columbus Area, OH (Page 43)

Door went down Thursday. Precision offers wkend work. Jonathon did a great job, explaining options, performing repair and was completed before you knew it. We would call them again.

- Ed Swierz

GOOD RELIABLE SERVICE, GOOD PRICE AND FRIENDLY, EXPERIENCED TECHNICIAN.

- Rick Fournier

Very satisfied ???? with the work performed by the technician

- Carl Royal

Great company. I highly recommend. Jason the technician was fast, friendly, courteous, knowledgeable and utmost a professional. Every issue was explained immediately after it was checked over. The costs comparisons were thoroughly explained so I could understand. Thanks Precision and Jason.

- Charles Wilson

Michael Bowman the technician did an excellent job. Would highly recommend this company.

- Ron Turscak

Tech Dustin K's other excellent reviews are absolutey without question. Most helpful for me was his clear descritpion of needed repairs, inculding actually showing me the defective parts needing replacement. An employee's excellence is only possible if management's focus on the bottom line includes the importance of true customer satisfaction. Rapp/Precision is not the least expensive garage door service provider, but "you get what you pay for" truly applies.

- William Handin

As I am not nearing sixty, I have learned that there are times when a homeowner simply needs to hire a professional. After taking out the trash late Sunday evening, I noticed that one of my two torsion springs had snapped. (Not surprising as they were, I believe original and over 40 years old.) I had seen Precision's commercials many times and looked them up. The posted reviews were glowing, and I learned that they have a 24/7 staffed phone available for appointments. Even though it was late Sunday evening I was able to make my appointment for Tuesday morning. Everything about the process was VERY professional. Immediate confirmation via email. A phone call Tuesday morning when the were on route. Clear explanation of what was in need of repair beyond just the broken spring. Multiple estimates based on the level of repair. Despite all the parts I chose to replace, (springs, bearings, cables, rollers, tracks) everything was done within two hours. I am thrilled with the new life my existing door now has and am thankful not to have to worry about a catastrophic failure some morning when my wife or I head out to work. The only downside, I notice the sound of my garage door opener a bit more now because the door itself is so quiet! Thank you to everyone at Precision for exemplifying what it is to be a professional. It means the world to me and my family. Robert V.

- Robert Volkovitsch

Great, Great Service !! tech was on time, he gave an accurate estimate for repairs. he communicated well with me on every aspect of the job and the warranty for the parts and service.

- Richard Harris

Easy online appointment and fast date/time set. Tim arrived as scheduled and did a fantastic job replacing our garage springs. He is very customer service oriented. Hats off to a job well done!

- Richard Martinski

Our garage door spring broke as I pushed the button to open it trapping both cars inside. It was 3:00 in the afternoon and I had to be at work the next day at 7:00. We called Precision and Derek M. was there within the hour and had us fixed within two hours after arriving. He was courteous, professional and efficient, told us what had happened and what our options were. The door now works better than it ever did...much quieter, and operates more easily. Your ads are effective because you incorporate different employees showing the human side of your business. Your ads make it easy to remember your name and business. Thanks Derek and Precision.

- Rex Schlagenhauf

Excellent service, quick repairs, and friendly, courteous professionals.

- B. and and P. Charles

Walker - He took his time and effort to inspect the failures on garage door. He's able to break down the pricing quote based on what's neccessary to repair to fit with my budget. He got the job done on same.day and next day to replace another defect part - rollers. It nice to have someone to come out get job done during evening hours.

- Randy Osborne

We have used Precision 3 times for various problems regarding our garage door , Precision always does a great job . Thanks for your help this week getting our opener back on track Dustin .

- Shawn Altick

Very good experience.

- Debbie Cook

Our garage door keypad had stopped working months ago and I saw commercials for Precision Door on NBC4 and decided to call them. They had an appointment the same day, but we had plans. So they came out the next morning and replaced our keypad. Jonathon Swartz was our service guy and he was super nice and professional! He told me all about how to replace the battery on our new keypad and did general maintenance on our door. I highly recommend this company

- Colleen Guzzo

Very friendly and fast service. Checked all components of the door and reviewed with me.

- Ron K

You are the best garage door installation and service company.....You have serviced our doors and installed our latest liftmaster opener...there on time and someone answers the phone when we call,,,,Also note that Dustin is the most mannerly and personable service technician I have ever met...keep up the good work.

- Gary and lois Drenik

I am writing this review on behalf of my sister who had you come out and repair her garage door. I was beside myself when she told me what she paid to have repair work done on her door, $1700.00 and they only replaced parts not a new door or opener? I ask her to send me the invoice for review and it made me wonder what sales training school they send your techs to upsell service parts. Along with the price for simple things like Torsion cables & center plates. This bill was twice as much than it should have been in my opinion, based on estimates from other companies using the same parts. Seams like when you find a single older individual who needs help quickly, its all about the money for Precision. 100% satisfaction, I don't think so. This is my opinion, if you like your money, compare Precisions estimate to any other company before you buy. thanks for taking the time to read this review.

- Judith Beach

Thank you for taking the time to leave your feedback, We appreciate the opportunity to speak with you today in regards to the service that was completed. We offer 100% customer satisfaction to our customers and if you have any further questions or concerns please don't hesitate to reach out to our management team directly.

Fast Service! Called this morning of May 2nd told me they would be here between 2-6pm. Received a call a few minutes later. The tech told me he would be there within 20 min. He showed up on time and went right to work. Keeping me in the loop as to what he was doing. Great personality and could not have been more friendly. I will keep your company's number for the future. Thanks!

- Anthony Pfeifer

Jonathon Swartz was extremely knowledgable and friendly. He was even able to find discounts for me. Very professional. Thanks!

- Danita Woodley

Very timely and polite service representative. Great customer service from start to finish.

- Ryan Wheeler

I just had a battery and spring replaced on my garage door. A very nice gentleman named Tim did my repair. He was extremely professional and explained everything to me before starting the repair. I have seen the ads on TV and always said if I needed a repair that's who I would call. I did and I am very satisfied with the work and the cost. Thank you!!

- Judith Clarkson

Online I was attracted to your advertising for various times of available appointments and the numerous positive reviews. I then experienced prompt earlier than expected, appointment with a very wonderful technician Tim, who inspected and gave me all options of immediate necessary repair for my garage door. He also replaced a keypad and showed me how to lubricate and maintain use of my door and left me a can of lubricant Although quite pricey, I was so happy to have the service, I did not say anything.

- Norma Whittington

They were responsive, helpful and friendly. Will definitely use them again.

- Colleen Ewing

Unfortunately I can't get a new door through precision my ceiling in my garage is to low,, they came out and looked I said thank you they were nice

- Daniel Hempstead

Have used this company before and they have always done a good job. Called with a problem today and they came to my home within 2 hours and handled the problem. Highly recommend them.

- Diana Lutsko

The service was fantastic! The repair person was friendly and very professional. He took time to thoroughly explain the repairs needed and showed me step by step what he was doing. Thanks!

- Samuel Richardson

Thanks so much for coming out to fix my garage door in the evening and the gentleman that did the work was a true gentleman. He was efficient and polite and did great work - very knowledgeable.

- Michael Grant

My son’s recommendation. I could not have been more pleased. Walker knows this business. He explains all that’s happening with the customer, My husband & I almost feel we have a new door. He was oreoaref & timely in the garage door repairs & replacement.

- Mary Abey

Everything was great, the tech took the door off and installed all new supports and the door and was only here about three hours. When I inspected the door and pay for the service, I was informed the tech let someone take the old door. I was charge 100 dollars to dispose of the old door and don't think it fair practice to charge me something that was not completed. I would like a 100 dollar refund added back to the card use for the service. Thank you James Salyers.

- James Salyers

Thank you James for taking the time to leave us your feedback. We would be more than happy to process that refund back to you and we appreciate you speaking with our management team this morning. Please feel free to reach back out if you have any further questions or concerns.