Garage Door Repair Reviews in Columbus Area, OH (Page 34)

After hitting the garage door frame with my rearview mirror last week (oops!), our opener stopped working this morning. I called Precision Door Service after several other companies that said they couldn't get someone out to take a look today. Tom Palmer showed up earlier than expected, was knowledgeable and friendly, and got my door working better than before in under an hour! Thank you so much. We are customer for life!

- Jamille Jones

Our experience with your company could not have been better… Maybe Sickler (tech) is very knowledgeable and efficient! Great job! Thanks Mark

- Mark Link

Tom was great he installed my garage opener. always have great costumer service with a smile gives you well understanding about product. five stars services

- Larry Fraley

Walker was an excellent repair man. He patiently guided me through the process of what needed to be done to my door, and I completely understood what was going on. He completed the work quickly. I have been a precision door customer for more than 20 years.

- Mark Znedar

My technician was Tom and he was very professional, explained everything he was doing, went over my options, and overall made the process very easy and painless. I could not recommend him enough, Thanks Tom!

- Chris Roebuck

This is our 2nd/3rd house with a Precision Garage door. They did the sale/install/service on our two new garage doors in 2021/2022. Due to our builder not seeming to understand that 'flatwork' concrete under garage door is to be......flat :)..... it had a 1" bow/peak in middle. Precision adjusted the then new GD a few times and then installed an extra thick/large gasket at bottom to make it weather tight. Now, a year later, I finally had the concrete cut out and re poured to actually be flat but then needed the garage door to come down more/seal. Guy came out today was awesome, personable and adjusted it quickly but then also took the time to chat me through a few other things to keep my eye on. We were lucky to find Precision.

- Dave Dygert

Quick Service!! Going to fix problem.

- Ed Woolum

Quick response, friendly, knowledgable service. Dustin pointed out what was wrong with the door, what it would take to repair it and then asked me what I wanted to do. I chose to repair (and not replace) and was given excellent advice on how to get the most time out of the repair. I was VERY pleased with everything!

- Mary ann Mcinnes

I was so beyond impressed and appreciate the service this company did for us. I called early afternoon today for a repair to our garage door. They were able to put me on the schedule for today. Gary (A) called me about 20 minutes later and was at our house 20 mins after that. He diagnosed the issue, gave me 2 repair options and fixed it, all within an hour or less. I have had good customer service from places in the past, but this has to be the best. Thank you so much Gary!! We are repeat customers and will definitely continue to be in the future.

- Kristi Jensen

Five star service. My garage door works like new.

- Douglas Graybeal

I'm more than pleased with the repair and service PGD provided yesterday. The technician, James, was very professional with his assessment of what was needed and explaining what options were available. If my upcoming surgery wasn't in the way of some of the upgrade options, I would have done so. I did follow some of his recommendations for the repair. It cost more, but I have peace of mind that I won't have any more problems with the garage door. James is a pro, that's for sure. PDG may have cost a little more than other contractors, but their professionalism and attention to details was well worth the cost. I highly recommend them if you want the job done right the first time.

- Tom Deckard

Tom was very professional, knows his job and responded to all of my questions.

- Brent Devore

The technician thoroughly explained what service was needed & what options I had. Work was completed timely & appreciated the quality service.

- Patricia Dawson

Availbility. Education on maintenance. Fast repair.

- Alan Cooper

I had previously used Precision Door ton address an issue at my own house. This time it was at my daughter's house in German Village. Jason, the tech, was on time and quickly assessed the problem. He fixed it in20 minutes and has the door operating effectively. Overall, I was very pleased with the service at a reasonable price.

- Thomas Rutan

Called at 130 pm - explained my problem. Dustin arrived little more than an hour later. Amazing service response. He quickly serviced door and corrected my problem. I've used Precision in the past, wont consider any other company for my garage door. If only all the other companies I have to deal with were as well run and manned as Precision. Thank you- and thanks Dustin for your service.

- Chris Anderson

Great service and great people. RRR

- Roxann Rothacher

Terrific response to request for service. Also, the technician was very competent and responsive to questions. Will not hesitate to call should a problem arise or need for service.

- Melinda Michael

I was so frustrated with the previous company I’d called. So, every morning while watching the news, I’d see the Precision Garage Door commercials. I had been told Precision was very expensive. But I was my whits end so I called and was pleasantly surprised. The technician really put my mind at ease, and very helpful and knowledgeable. I will forever call Precision for my future garage door needs. Thank you!!!

- Ann Fields

6/09/2023: From the original phone call when Michaela answered and set up my appointment, to the arrival of the tech (Adam) who performed the work, this experience was pleasant and professional. When Adam arrived, he was on time and outstanding with his knowledge, work ethic, and git-er-done attitude. From the start of his work to the completion – about five hours later – Adam was a very impressive worker. He had only positive things to say about the company (Precision) and never ran out of energy. He replaced two garage door openers and the wheels on both doors, ran new wiring, and set them both up to work perfectly. My wife and I are very pleased with the job that Adam did. He explained what needed to be done, got my permission to perform the work, then proceeded to do it, cleaning up after himself, checking and double-checking his work. I would rate this whole process as a 10 out of 5. Thank you for this opportunity to provide feedback.

- Fred Bothwell

More expensive than others, but the quality of the door and the extra service to match the look required by the condo assn. was terrific.

- Kenneth Fuller

Matt Eberly was my service tech and he was fantastic in diagnosing the issue and offering a multitude of options for me to resolve my situation. He was fast, friendly, and a true solution delivery expert.

- Brian Calhoun

Matt Everly is prompt and courteous. He discussed my garage door issues and really helped set a plan for the doors in the years to come.

- Amy Rettig

Pleasure working with Derek M he went over and beyond to take care of my wife and I on the garage door opener install will always refer people to your establishment.

- Gary Wilson

This is the second time that we called Precision for an issue with our garage door and as the last time they came the same day and fixed our problem. The gentleman who came out was very nice and he did call about 20 minutes to let us know he was coming. I will always call Precision for any future needs!

- Steve Shkolnik

I was extremely happy the way my issue was solved. The frontline associate listen to my problem very patiently, the technician showed up on time and gave me a call before coming. He checked my key pad and fixed it in minutes and did not even charge for the service. And that's it just like that.

- Rehman Mehbubor

Our garage door wasn’t working properly the last couple of days. Called Precision Overhead Garage Door,Sunday afternoon Memorial Day weekend. Spoke to Victoria, very nice lady with a pleasant voice. Explained the garage door situation to Victoria and she told me a technician could be at our place soon. His name is Patrick M. When Patrick arrived, he was very personable, looked over the garage door situation and explained what needed to be done to get the garage door running properly. Gave us an estimate and said he had all the parts on the truck and it would take about 2 hrs to complete. Patrick did a great job and we are very pleased with his work. Thank You

- Rick Danver

Had a garage door break and could not close it - needed pretty immediate service. They were prompt, professional, and gave me several alternatives on the repair, which I appreciated. The service was very quick and my immediate problem was solved within a couple of hours. Much appreciated!

- Annette Vaughan

Heard about you through advertising. Felt very comfortable with Tim

- Elaine Mccracken

The technician was very professional and did a great job! Thank you!

- Tim Madison