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about Precision Garage Door in:
Columbus Area, OH
Precision Garage Door of Columbus Ohiohas received 1895 reviews, averaging 4.91 Stars:
Columbus, OH
Columbus, OH
Thank you for being prompt and completing the work . I don't know what I am doing incorrectly for your review.
- Brice Harrison
Columbus, OH
Dimitri diagnosed my problems, explained why each item caused difficulty and made the repairs. He is friendly and courteous, works quickly and explains everything.
- Dick Moore
Columbus, OH
I am so impressed with Precision Door. The tech (En) called when on the way. Came when promised. Fixed the door on the spot, explained the problem and gave us advice on what to do in the future. This was all at a reasonable price. I have never called Precision Door before, but they will be my first call in the future. Excellent service!
- Debbie Myers
Columbus, OH
Well done all around
- Rich Agnello
Columbus, OH
Very good reputation Matt was awesome I feel safe and relieved in my home again ????????
- Clifford Foster
Columbus, OH
Our house is about 70 years old and the garage doors are likely the original ones. A few weeks ago, the day finally came when one of the door’s spring broke. Since it was so old, there was no way to repair it, so it needed replaced. It was also an unusual size so we needed it custom-built. Alex did our installation and it looks fantastic! We couldn’t be happier! He not only did a great install, but hauled away the old door, spring, and tracks. We will definitely be contacting Precision when the other door finally breaks :)
- Myrriah Clarke
Columbus, OH
Very quick and professional service. Thank you very much.
- Yelena Coburn
Columbus, OH
Best person to send out was Alana. She was very professional, courteous and all around great person. Once you install my door next Monday I will send another review. So far........Great.
- Barb Ballard
Columbus, OH
Always a great service call. I Would recommend Precision to everyone.
- Walt Wilson
Columbus, OH
Very professional, courteous, friendly, on-time service. Walker F. was great!
- Barbara Verzella
Service Provided:
Product:
Technicians: Walker Furhpas
Columbus, OH
We had some problems with scheduling and Precision was very accommodating. People on site (Designer and installers) were knowledgeable and friendly.
- JPK68
Columbus, OH
We are pleased with the work. Our technician was very professional and informative. Thank you.
- Daryl Minney
Columbus, OH
Tom did a great job and I would recommend you guys.
- Steve Lang
Columbus, OH
Precision employees provided services twice and both times they were excellent and knowledgeable. They throughly explained the problem and solution. They inspected garage door opener and garage door and related although they were old and would probably need to be replaced at some point. They replaced only the parts that needed replaced
- Carolyn Chavanne
Product:
Columbus, OH
En responded to our service call for a broken hinge on the existing door. He inspected the door and found a number of other issues that were causing noise and erratic movement. He provided a number of different options/price points to improve the operation of the door, including possibly installing a new door. He was very objective in his proposals and put no pressure on us to make a decision that day. We ultimately chose one of his options and he stayed late to complete the work the same day. We were very happy with the time En spent with us and would highly recommend En/Precision to anyone experiencing problems with their garage door/opener.
- Ted B
Product:
Columbus, OH
Superb service this morning! I called this morning, and my technician was at my house 30 minutes later! Dmitri did a quick assessment of my expressed problem and gave me options to fix the issue. Once I chose which route I wanted to take, the work was completed in record time. I am happy and grateful for my garage door and openers to be working the way they should be! Thanks again Dmitri! I highly recommend this company!
- Whitney Bell
Columbus, OH
Very pleased with the prompt next day service to take care of a damaged/inoperable garage door problem. Service personnel, Jason, was very personable and professional and gave me clear information on which to base a repair or replace decision. Work and cleanup completed to my extreme satisfaction. Very easy to find and use website compared to other companies. Greatly appreciated the ability to talk directly to a phone representative. That was a major factor in choosing Precision Overhead Garage Door Service.
- Donna Priessle
Product:
Columbus, OH
Good
- Ram Bhattarai
Product:
Columbus, OH
HORRIBLE EXPERIENCE BEWARE!!!... I had an issue with my motor in the opener. They came out and analyzed my issue and furnished 2 quotes $1900+ and $2300+ and then charged $49.95 service fee with a line item of $20 for transportation. I was not informed of a service fee up front and the tech did NOTHING except write an estimate. In review of their estimates, they hugely up-charged everything as I check on-line what I could by the parts for and quoted a discontinued opener. I had another company out and it was fixed for a total of $178 ... I've asked for a refund of the $49.95 Buyer Beware!!!!!!!!!!!
- Mike Whiteman
Mike, thank you for taking the time to speak with our management team we appreciate you giving us the opportunity to provide that estimate. The online parts are not the same product or grade as what our technicians carry and our service call fee is what we charge for coming out to the home to do the 25 point inspection along with coming out with a fully stocked van that we can do repairs or services that same day. We apologize this was not brought up at the time of your first appointment. We have spoken with our scheduling department and this should have been explained to you upon scheduling. I hope that our resolution was satisfactory to you. Again, if there's anything else you need, please do not hesitate to contact me. Thank you, Chelsea (Office Manager)
Columbus, OH
My garage door would not open. I called Precision and they told me someone would come out between 10-2. In about 30 min Dustin called and said he was on his way. He looked at the opening and pointed out the metal shavings and then unscrewed the opener and showed me how bad it really was. Ok so I asked what can you do to fix it and he said you need a new unit! I was loosing it and said how much?! He told me and I was in disbelief. I had no choice and he installed a new one. Thanks Dustin you did am amazing job. I would recommend!!
- Mary Gower
Product:
Field Manager: Dustin Keaton
Columbus, OH
Great product/service!!!!
- William Lewins
Product:
Technicians: Tim Tomlinson Jr
Columbus, OH
The technition was very freindly and knowledgeable.
- Suzanne Chavanne
Columbus, OH
Our technician was Jason and he arrived at the scheduled time. He immediately inspected all the garage door components and made his recommendations. He addressed only the components he believed needed to be replaced and nothing more. He was very efficient and completed the job in the time promised. I would recommend both Precision Door and Jason for a quality job.
- Bill
Product:
Columbus, OH
Checking on Google, the first company that I saw, after check your reviews, I had good feeling. And I wasn’t wrong, Dustin was so detailed, checking the minimum detail and finally found and solve the problem
- Erwin Letellier
Columbus, OH
I had Precision Garage Door come out and look at my door spring that broke. They were very professional to deal with, however I found them to upsell everything to a point where I had to get additional quotes from others. Walker, the service technician was great! He explained everything really thoroughly and was extremely professional. He also helped me get my car out of the garage as part of the quote process. I am only placing 3 stars on here because of price - if your in a pickle and don't have the luxury of time, these folks can likely help you out. Based upon the pricing, I decided to get quotes and based upon the quotes I got from other providers, precision was higher in cost to do the same work. I was fair to Precision and got quotes apples to apples. I thought initially with having a single spring that Precision was trying to 'upsell' me on a two spring system, but in talking with a few other professionals, that is the recommended solution for the door repair. They aren't 'horrible people' or 'criminals' as some describe - they just seem to have a lot of overhead with their marketing efforts and that prices them a bit out of the market. I would gladly pay that price if their warranty was better or there was something that really made them stand out in their market. I hope my technician doesn't get into trouble by his superiors as a result of me passing on their service - it isn't his fault; I just realized it was too much to make an impulse decision on and needed to get additional quotes. Again - if you are in need at an odd time, these folks probably are a good choice; if you have time to get quotes, etc. - perhaps not.
- Sean G
Thank you for taking the time to leave us your feedback, We offer our customers 100% customer satisfaction, our management team has reached out and left a message as we would like to further go over this experience and explain that we do offer pricing matching. Please give us a call back at your earliest convenience 614-362-3625. Thank you again for the opportunity.
Columbus, OH
Dustin came out at a moment’s notice after my garage door buckled and remained open. Not only did he fix the door completely, he identified and repaired a few other issues he noticed with the door, made it safe, made it stronger, and absolutely saved the day. I’ll be a repeat customer for sure!
- Gena S
Columbus, OH
Technician Walker was timely, honest, courteous, and explained to me exactly what the problem was, and what needed to be done. He did not care if I watched the job being preformed, and answered all my questions. I chose Precision because of advertisements I had seen on TV. I needed the repair done the next day, and Precision was able to accommodate.
- Mike Whitehead
Columbus, OH
Kayne S. Was great. He explained what he was doing and made sure it worked properly before he left.
- Jackie Mcclain
Columbus, OH
No reasonable person could expect better service than I received from the precision garage door company. The technician, Jim Rapp, was technically very proficient, and on top of that, a really pleasant person.
- Bill Graban
(614) 441-9758
(614) 441-9758(614) 423-4177
(614) 423-4177(614) 441-9758
(614) 441-9758(614) 423-4177
(614) 423-4177(740) 527-0151
(740) 527-0151(740) 513-2686
(740) 513-2686(740) 919-6439
(740) 919-6439(614) 441-9758
(614) 441-9758(937) 552-5973
(937) 552-5973(740) 527-0151
(740) 527-0151(740) 513-2686
(740) 513-2686(740) 919-6439
(740) 919-6439Office: (614) 965-6565
219 Cemetery Rd
Canal Winchester, OH 43110
Office: (614) 259-8928
5992 Westerville Rd
Suite A
Westerville, OH 43081
License
License #52-748230
From an ad on tv and by word of mouth
- Carl Royal