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about Precision Garage Door in:
Columbus Area, OH
Precision Garage Door of Columbus Ohiohas received 1878 reviews, averaging 4.91 Stars:
Columbus, OH
Product:
Columbus, OH
Good
- Ram Bhattarai
Product:
Columbus, OH
HORRIBLE EXPERIENCE BEWARE!!!... I had an issue with my motor in the opener. They came out and analyzed my issue and furnished 2 quotes $1900+ and $2300+ and then charged $49.95 service fee with a line item of $20 for transportation. I was not informed of a service fee up front and the tech did NOTHING except write an estimate. In review of their estimates, they hugely up-charged everything as I check on-line what I could by the parts for and quoted a discontinued opener. I had another company out and it was fixed for a total of $178 ... I've asked for a refund of the $49.95 Buyer Beware!!!!!!!!!!!
- Mike Whiteman
Mike, thank you for taking the time to speak with our management team we appreciate you giving us the opportunity to provide that estimate. The online parts are not the same product or grade as what our technicians carry and our service call fee is what we charge for coming out to the home to do the 25 point inspection along with coming out with a fully stocked van that we can do repairs or services that same day. We apologize this was not brought up at the time of your first appointment. We have spoken with our scheduling department and this should have been explained to you upon scheduling. I hope that our resolution was satisfactory to you. Again, if there's anything else you need, please do not hesitate to contact me. Thank you, Chelsea (Office Manager)
Columbus, OH
My garage door would not open. I called Precision and they told me someone would come out between 10-2. In about 30 min Dustin called and said he was on his way. He looked at the opening and pointed out the metal shavings and then unscrewed the opener and showed me how bad it really was. Ok so I asked what can you do to fix it and he said you need a new unit! I was loosing it and said how much?! He told me and I was in disbelief. I had no choice and he installed a new one. Thanks Dustin you did am amazing job. I would recommend!!
- Mary Gower
Service Provided:
Product:
Field Manager: Dustin Keaton
Columbus, OH
Great product/service!!!!
- William Lewins
Product:
Technicians: Tim Tomlinson Jr
Columbus, OH
The technition was very freindly and knowledgeable.
- Suzanne Chavanne
Columbus, OH
Our technician was Jason and he arrived at the scheduled time. He immediately inspected all the garage door components and made his recommendations. He addressed only the components he believed needed to be replaced and nothing more. He was very efficient and completed the job in the time promised. I would recommend both Precision Door and Jason for a quality job.
- Bill
Product:
Columbus, OH
Checking on Google, the first company that I saw, after check your reviews, I had good feeling. And I wasn’t wrong, Dustin was so detailed, checking the minimum detail and finally found and solve the problem
- Erwin Letellier
Columbus, OH
I had Precision Garage Door come out and look at my door spring that broke. They were very professional to deal with, however I found them to upsell everything to a point where I had to get additional quotes from others. Walker, the service technician was great! He explained everything really thoroughly and was extremely professional. He also helped me get my car out of the garage as part of the quote process. I am only placing 3 stars on here because of price - if your in a pickle and don't have the luxury of time, these folks can likely help you out. Based upon the pricing, I decided to get quotes and based upon the quotes I got from other providers, precision was higher in cost to do the same work. I was fair to Precision and got quotes apples to apples. I thought initially with having a single spring that Precision was trying to 'upsell' me on a two spring system, but in talking with a few other professionals, that is the recommended solution for the door repair. They aren't 'horrible people' or 'criminals' as some describe - they just seem to have a lot of overhead with their marketing efforts and that prices them a bit out of the market. I would gladly pay that price if their warranty was better or there was something that really made them stand out in their market. I hope my technician doesn't get into trouble by his superiors as a result of me passing on their service - it isn't his fault; I just realized it was too much to make an impulse decision on and needed to get additional quotes. Again - if you are in need at an odd time, these folks probably are a good choice; if you have time to get quotes, etc. - perhaps not.
- Sean G
Thank you for taking the time to leave us your feedback, We offer our customers 100% customer satisfaction, our management team has reached out and left a message as we would like to further go over this experience and explain that we do offer pricing matching. Please give us a call back at your earliest convenience 614-362-3625. Thank you again for the opportunity.
Columbus, OH
Dustin came out at a moment’s notice after my garage door buckled and remained open. Not only did he fix the door completely, he identified and repaired a few other issues he noticed with the door, made it safe, made it stronger, and absolutely saved the day. I’ll be a repeat customer for sure!
- Gena S
Columbus, OH
Technician Walker was timely, honest, courteous, and explained to me exactly what the problem was, and what needed to be done. He did not care if I watched the job being preformed, and answered all my questions. I chose Precision because of advertisements I had seen on TV. I needed the repair done the next day, and Precision was able to accommodate.
- Mike Whitehead
Columbus, OH
Kayne S. Was great. He explained what he was doing and made sure it worked properly before he left.
- Jackie Mcclain
Columbus, OH
No reasonable person could expect better service than I received from the precision garage door company. The technician, Jim Rapp, was technically very proficient, and on top of that, a really pleasant person.
- Bill Graban
Columbus, OH
I called to request a repair on my opener and was given an appointment and approximate price over the phone. Unfortunately the repair associate could not provide the spare part to repair due to the age of the opener. However he did give me some suggestions and a price for a commercial grade opener. I elected to replace myself with a residential model. I appreciated the honesty, discussion and no pressure sales approach. Since they could not repair, they did not charge the service call. I very much appreciate that integrity in service and doing the customer "right"! I will recommend any time for Precision. Thank you, Ben
- Ben Potters
Columbus, OH
Great service and fast. Danny Was professional, kind, personable, knowledgeable, and explained everything carefully and got to work immediately. Although not just a broken spring unfortunately, but after 21 years of wear, it made the costly repair understandable. It’s the cost of owning an older home and we will be using Precision for future garage door repairs, though hoping not anything soon!
- Donna Laughlin
Product:
Columbus, OH
I was more than satisfied. The technician Walker Fuhrpas was polite, friendly and efficient. He replaced the sensors of our garage door.
- Najma Shamsi
Columbus, OH
did a great job serviceing the Garage Door the experience was great also.
- James Moore
Columbus, OH
We had an amazing experience with Precision Door. After putting off our need for weeks, I finally called to get a quote. The answered the call immediately, had a same day appointment and fixed the same day. The entire process happened so fast, professionally and in under 2 hours. They have earned all 5 stars and more. Thank you
- Jessica Johnson
Product:
Columbus, OH
Great service, fast and extremely friendly and professional. Our service tech, Kayne, could not have been any nicer. He took time to explain the service and our options. I would highly recommend Precision.
- Lisa Thiergartner
Product:
Columbus, OH
My experience Which Precision Garage Door Exceeded my expectations. When Gary arrived, He listened to my complaint that I was experiencing with the garage door opener motor. He inspected the garage door Functions and made Recommendations to solve not only my garage door opener motor problem. But other issues Involving operations of the door and gave me choices to choose from to solve all operations of the garage door. I made my choice. And the jobs were completed to my satisfaction. Gary always presented himself in a professional manner. And I would say He's an asset to Precision garage door Company. I would recommend. This company to anyone. That needed. Garage door Maintenance.
- Edward Morast
Columbus, OH
Although the issue I had was very minor, the service I received was quick and thorough. The man was polite and professoinal. It was as if a whole new door was being installed . Thank you. I have recommended you to two others because of the quality of the product and the people who are doing the work.
- Susan Walling
Columbus, OH
Tom was very polite and pleasant and professional and replaced parts so the garage door garage door ran more smoothly. I will definitely call Precision again.
- Jan Hoover
Columbus, OH
Dustin was fantastic! Knowledgeable, kind and quick!! Would highly recommend him and his service!
- Kate David
Columbus, OH
My tech was super friendly and very knowledgeable about the product. You guys have won a new customer for life. The installation was done the same day that I called. Now I love my garage! It’s worth the amount I paid. Good job En.
- Greg Trevino
Product:
Columbus, OH
Tyler Combs was great: knew what he was doing & educated me. quick, caring & thorough.
- Bill Harper
Columbus, OH
Walker did a wonderful job on my old garage door issue today 9/25/21...I was sort of scared to have the work done and price was high but after it was finished it was well worth the money... Thanks again Walker!
- Carol Koch
Service Provided:
Product:
Technicians: Walker Furhpas
Columbus, OH
Excellent service. Knowledgeable ,efficient and personable tech named Tim Tomlison.Same can be said for Lindsey who took my 10 PM Sunday phone call.
- Les Susi
Columbus, OH
The tech was very professional and friendly
- Marvin Windsor
Columbus, OH
A friend had used Precision and was very pleased. I was very happy I could get scheduled right away, and get the door taken care of. Walker was professional, polite, explained everything I needed to know, and did a great job. I had planned to purchase and have installed a new opener. Walker showed me some other things that were in need of repair or replacement. I feel confident in his work.
- Linda Murray
Service Provided:
Product:
Technicians: Walker Furhpas
Columbus, OH
Very helpful efficient installation by Dustin. Good to have garage door functioning as it should.
- Julia Arnott
(614) 441-9758
(614) 441-9758(614) 423-4177
(614) 423-4177(614) 441-9758
(614) 441-9758(614) 423-4177
(614) 423-4177(740) 527-0151
(740) 527-0151(740) 513-2686
(740) 513-2686(740) 919-6439
(740) 919-6439(614) 441-9758
(614) 441-9758(937) 552-5973
(937) 552-5973(740) 527-0151
(740) 527-0151(740) 513-2686
(740) 513-2686(740) 919-6439
(740) 919-6439Office: (614) 965-6565
219 Cemetery Rd
Canal Winchester, OH 43110
Office: (614) 259-8928
5992 Westerville Rd
Suite A
Westerville, OH 43081
License
License #52-748230
Very pleased with the prompt next day service to take care of a damaged/inoperable garage door problem. Service personnel, Jason, was very personable and professional and gave me clear information on which to base a repair or replace decision. Work and cleanup completed to my extreme satisfaction. Very easy to find and use website compared to other companies. Greatly appreciated the ability to talk directly to a phone representative. That was a major factor in choosing Precision Overhead Garage Door Service.
- Donna Priessle