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Mr. Bryant did a quick and thorough job resetting and lubricating my garage door, which had become hung, misaligned, and unbalanced. They arrived within the hour, and the entire repair took only about 45 minutes. He put a cable back on the pulley, lubricated all the moving parts, reset a frozen and aging spring, and properly re-seated all the rollers. He also took the time to show me how to reprogram the remote, which I appreciated. What stood out most was that he clearly explained what caused the problem, pointed out areas where future issues might arise due to age and wear, and suggested practical solutions going forward. He was professional, straightforward, and did not try to upsell or pressure me into unnecessary repairs. The cost was very reasonable at $360, and they even offered a teacher discount. Fast response, knowledgeable service, and honest work. I would absolutely use them again.

- KEVIN MANZI

Service technician was polite and knowledgeable about my situation. He was able to diagnose the problem quickly. I would recommend their service to anyone who needs professional help.

- Ann O'Connor

Great job correcting our door issue on a Sunday. Much appreciated and God bless.

- Douglas Yeager

The customer service was exceptional. I couldn’t have asked for any better customer service than from what aI received through Precision. Precision has awesome customer service. Thank you again for all that you did on short notice.If I ever need any repairs done again I will be sure to call Precision they were awesome.

- Janet Courtney

Your technician was respectful and polite. Your pricing is exorbitant, you advertise no service fee but charge a $20 fleet transportation fee that is not disclosed upfront. I asked for the most valued opener, was presented with 2128H, manufacturers warranty of 10 years you offered a 1 year warranty, wi-fi capable apparently, this was not offered to me and instead charged $69.99 for a 2nd remote. Surge protector price was $19.99. My charge was over $800! I feel taken advantage of!

- Michele Ward

Your company was very fast and professional installing my new garage door opener. The installer was very knowledgeable and polite. Thank you.

- Roger Csiszarik

Tony was very professional and did a perfect job, despite the very cold weather.

- Roger Compton

I have been very pleased with the professionalism, quality of work, and customer service with Precision Garage Door Service. The technician, Tim, is the best. I appreciate his attention to detail and customer centered approach. I will continue to use and recommend Precision Garage Door Service.

- Mark Glasbrenner

We have a Precision’s Door instal our unit a few years age. Today I called in very cold weather when I could get my door to stay shut with the remote. I appreciated the quick response and the friendly service tech. He adjusted my door in a few minutes and left with no charge. I would recommend Precision Door if you need a new system. They are response to your needs.

- melinda delFratte

Derek Mason is a top-notch Service Technician. The problem was diagnosed quickly, and the repair was made in a timely manner. I guess it helps too when the same person who installed the Garage Door Opener was dispatched back for the service. Thank you also to Crystal in the Office, for her help in getting this appointment set up.

- Michael O'Brien

Kimberly was so helpful in getting an appointment booked in the aftermath of a snowstorm. Matt came out on time and clearly explained the work and the cost estimate. He was very efficient and the door is working better than before. Will definitely call them again if needed for garage door or opener service!

- Aaron Browning

Technician was Jacob Beckett Very professional and solved our problem. Courteous and explained the problem Checked several times to be sure problem corrected I will request him again if I need repairs again

- John Kane

Wonderful service! Quick response, professional, and reasonably priced. Highly recommend!!!

- Kathy Ludowese

The service they provided is great Show up promptly Try to come early when possible They explain what’s wrong and give estimate before starting work Definitely would recommend them to anyone

- Miriam Freimer

Arrived as scheduled. Provided a couple of repair options. Completed the work in about 1 1/2 hours. Accepted competitor coupons and gave me a 5% senior discount.

- Richard Cole

I have no problem with the work performed and the valuable information behind it all. However, after the work was performed and paid for, the very next day I get an email from you with a $75 off coupon that could've been used on this job or at least it would've been nice had that been on your website. Not sure why I received the coupon after I paid with no coupon/discount applied, which would've been nice and probably keep me as customer. Considering there's other work I may have to get done, and I've used you plenty in the past, in the future I may have to consider looking at other vendors now.

- Tim Schnurr

Matt very quickly diagnosed problem of why 1 roller had popped out of track and did the necessary repair. All in 10 minutes with no charge. Works as smoothly as new. He was the same technician who retuned the system 2+ years ago. I highly recommend Pecision and Matt. DJ

- Dennis Johnson

The installer who came was excellent, very nice, and knowledgeable. Everything was explained to me & installed perfectly. I am so happy that my garage door will open now :)

- Mandy Noble

Sarah provided great support and assistance with door design and selection issues.

- James Rayal

Absolutely amazing. Technician was out at our house within 1.5 hours of contacting precision. He explained everything well and was able to fix it on the spot.

- Ashleigh Walker

A friend recommended Precision when I needed emergency service. Every person at the company was friendly and efficient. Dereck arrived on time near the beginning of the window after a call saying he was on the way. His work was well done and he explained each step to me. He installed a new motor and some needed parts. He was thorough and knowledgeable and friendly. I already plan to recommend the company to a friend. Kudos to Precision.

- Leslie Howard

Absolutely positive experience. So easy to schedule an appointment online. Technician arrived on time and went right away to examine garage door. Was able to conclude there were other issues that could be repaired along with the springs. No pressure to spend additional money. Technician was pleasant and had good communication skills. Would definitely recommend

- Connie T

Tom came out to give us an estimate on repairing the mechanisms on our very old garage door. The working parts needed to be replaced. He returned with Joseph that afternoon and worked very late to complete the job. A few days later, David came over to trim the rubber strip on the bottom of the door which was rubbing on the side of the garage. All the technicians were friendly, professional and very helpful. We are very pleased with the results. We were so used to a noisy garage door that my husband couldn't believe that the door was actually working as it was so quiet!

- Patricia Gold

Walker, the technician, was here an hour after we called. Nice guy, he found the issue quickly and fixed it. Overall, something like 3 hours between call and problem resolution. Much appreciated. Would recommend Precision Garage Door of Columbus.

- Frank Papakonstantinou

We had a great experience. A spring broke on our garage door and I was able to easily schedule an appointment for the next day using the online scheduler. Tony came out the next morning and did a fantastic job of fixing the problem quickly and also giving guidance on the overall state of our garage doors. I'd absolutely recommend him to others.

- Reva Pollack

Prompt, efficient, great to work with

- Thomas Wolf

Hello lm a DIY GUY just needed someone to point me in the right direction, appreciate the info on torsion spring size if anyone I know needs a garage door or repair will recommend this company. THANKS

- Darrell Davis

Walker was awesome! Very informative and easy to talk to! We actually figured out we grew up around the same area! He did a great job walking me through the issue, helping me understand my options with a detailed estimate, completed the work quickly and efficiently and walked me though the set up of the new garage opener at the end! I would recommend again!

- Ashley Polhemus

The tech did a really good job. Went above and beyond to do a great job.

- Dave Statler

Matt Eberly was very professional and helpful.Matt is the reason I will use precision for all my garage door projects.will recommend to all my friends

- Gary Dulaney