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about Precision Garage Door in:
Columbus Area, OH
Precision Garage Door of Columbus Ohiohas received 1895 reviews, averaging 4.91 Stars:
Columbus, OH
Columbus, OH
My son’s recommendation. I could not have been more pleased. Walker knows this business. He explains all that’s happening with the customer, My husband & I almost feel we have a new door. He was oreoaref & timely in the garage door repairs & replacement.
- Mary Abey
Columbus, OH
Everything was great, the tech took the door off and installed all new supports and the door and was only here about three hours. When I inspected the door and pay for the service, I was informed the tech let someone take the old door. I was charge 100 dollars to dispose of the old door and don't think it fair practice to charge me something that was not completed. I would like a 100 dollar refund added back to the card use for the service. Thank you James Salyers.
- James Salyers
Thank you James for taking the time to leave us your feedback. We would be more than happy to process that refund back to you and we appreciate you speaking with our management team this morning. Please feel free to reach back out if you have any further questions or concerns.
Columbus, OH
There was a small communication breakdown in lining up the job. It was no big deal and I shared it with my technician so he could provide his team with feedback. At the end of the job he said he had already shared the feedback with the office and they've incorporated the feedback into their regular training. Management gave me a discount because they felt bad about the communication breakdown. Definitely not necessary but definitely a very kind thing to do that communicated a real concern for customer satisfaction!
- Andrew Pirtle
Columbus, OH
Excellent Service !
- Thomas Vogel
Columbus, OH
Awesome service! Called around 6pm last night, they were there today at 9:00am to fix, offer several options and resolved quickly! Highly recommend,
- Russ Huber
Columbus, OH
Mr. Lashad L____was quick to arrive to fix our garage door. He gave us a good, better and best list of options of repair. He was very efficient to do all the work. Precision was one of the few who could do the work that day, ie Sunday afternoon.
- Rich Terhune
Columbus, OH
Tim was very knowledgeable and professional. He explained our options and was able to repair the garage door right away. We would definitely recommend Precision Door Service for any garage door issues.
- Bob Siddall
Columbus, OH
Prompt, efficient service as in the past!
- Mary Binkley
Columbus, OH
Came out within the hour and had the repairs done in the same day! Gave me several repairs pricing options ranging from ~$300 - 4k. I went with $4k just to get it over with and they were done that afternoon. Both gentlemen were friendly and did a great job. Garage doors work beautifully now.
- Stephanie Moeller
Columbus, OH
Repair to the garage door tracks. I was very happy with the service Mike gave us. He was very professional and respectful.
- John Noeth
Columbus, OH
I had a great experience with Sarah Crowe and Mike Graves based out of Columbus! They are very professional! Sarah explained everything about the differences between the garage door prices as well as the quality! I highly recommended this company! ‘And’ l can’t wait to see my new garage doors!
- Sabrina Wilford
Columbus, OH
I've seen Precision Door Service commercials for some time, but never needed them until Sunday morning when my garage door spring broke and the roller came out of the track. I called them at 10:00 AM and Bianca was very friendly and professional as she scheduled an appointment for that day between noon and 2:00 PM. Derek called shortly after noon and told me he was on his way. He was friendly and professional, and after assessing the situation, prepared three estimates for me ranging from "just get the door working" to "fix the problem and prevent future issues". I chose the full service including preventative maintenance and approximately 90 minutes later the door worked better than it did when it was brand new. If you want an excellent customer service experience, give these folks a call.
- William Teeven
Columbus, OH
Satisfied with the work, not happy with the $850 price. I could have bought a new 14 foot door for what I was charged.
- Patrick Harsch
Columbus, OH
Was not able to replace key pad. Matt was very nice. Cost me a service call when I called they said they could fix.
- Nick Miller
Thank you for taking the time to leave us your feedback. Our management team would like to further speak to you about this if you could please return our call at your earliest convenience.
Columbus, OH
Alana was prompt, pleasant and professional. Knew her product and answered all out questions. We bought the door.
- Steve Rish
Columbus, OH
Two years ago they fixed our large garage door on the day we called them. Today at noon a part broke, and they repaired it under warranty by 3:30. Excellent!
- Stanley Ross
Columbus, OH
Called at 8 am to schedule an appointment to get garage door repaired lady was very nice and pleasant. Schedule for same day between 10 and 2. Getting ready to leave for work they called to send over tech then. David was very professional and got the work done quickly. Door is quieter than it was. Very happy with the service from the first call to the finish. Highly recommend
- Rob Shaw
Columbus, OH
Dustin was very polite and friendly. Fortunately for me he arrived earlier than the scheduled time. He went out to the garage and inspected the spring, shaft, and bearings. Advised me what it would take to fix and didn't try to sell me a lot of things I didn't need. Proceeded to replace the spring and had it repaired in about a half an hour. He is a very professional employee and I highly recommend him.
- Tom Lynch
Columbus, OH
Fast, friendly, thorough service from the office when setting up an appointment. The same good service from the technician Tom Chase. Will use Precision again when needed.
- Jo Daugherty
Columbus, OH
The repair man was very knowledgeable and very patient explaining what should be done. He did a good job fixing the garage door.
- Ilana Dvorkin
Columbus, OH
The sad news is we needed a new garage door but the great news is how amazing the people at this company were. I had seen an ad, and my husband googled…we called each other with the same company! Isn’t that the hardest part? Knowing who to call. But the experience itself warrants this 5 star review. I’d give 6 stars if I could. Sarah was amazing…she helped us navigate options and made it easy to say yes, going the extra mile to call and get our order in before close. And my car was trapped in our garage- Dustin came out and got that out safely. What a relief. I’d highly recommend this company.
- Jack Moore
Columbus, OH
Called about installing a keypad for garage door. Came the same day I called and Dimitri was very efficient and professional
- Lisa Hoewischer
Columbus, OH
I am very pleased with the service I received. Tim confirmed my diagnosis of the problem with my garage door. He did the work and even lubricated the tracks of the door. It was a great experience. I will call them whenever I have garage door problems.
- Alice Munnerlyn
Columbus, OH
Precision's technician Tim Tomlinson Jr was on time, knowledgeable and friendly. He explained my choices and the costs. His work was fine and the price was competitive. He made it clear that he liked Precision and that it was a good employer (happy employees are a good sign!) I will recommend Precision to my friends.
- Bob Oconnor
Columbus, OH
Dustin was extremely courteous, polite and detailed while reviewing what was needed. With broken springs, he was able to complete the entire repair in 45 minutes with all the parts on the truck. I highly recommend their service.
- Fran Wellington
Columbus, OH
Called right when my spring broke on my garage door and they came out the same day. David Simpson did a great job replacing the old springs and some other parts that were needed. Great service!
- Susan Nichols
Columbus, OH
We were looking for information and pricing for a keypad on the outside of our garage that operates the garage door. I got a rough price on the phone from Kelsey, and she said they could have a technician out that afternoon. He'd look at it and give me an exact price. Derek came, looked at our setup, and gave me a price that was right in the range Kelsey had estimated. I gave Derek the go ahead and it took him a very short time to get everything up and running. I'm very pleased with the service I got from Precision.
- Steve Boime
Columbus, OH
Excellent service. Was pleasantly surprised that a Sunday call was the same as during the week. Had a service tech at my house within a hour of calling for an appointmemt
- Kevin Orsini
Columbus, OH
Technician Tom was very informative and professional. Called about arrival time and was prompt. He explained everything he did and even changed the lightbulb in my door motor casing. I will suggest Prision Garage Door to friends without reservation.
- Linda Jenkins
(614) 441-9758
(614) 441-9758(614) 423-4177
(614) 423-4177(614) 441-9758
(614) 441-9758(614) 423-4177
(614) 423-4177(740) 527-0151
(740) 527-0151(740) 513-2686
(740) 513-2686(740) 919-6439
(740) 919-6439(614) 441-9758
(614) 441-9758(937) 552-5973
(937) 552-5973(740) 527-0151
(740) 527-0151(740) 513-2686
(740) 513-2686(740) 919-6439
(740) 919-6439Office: (614) 965-6565
219 Cemetery Rd
Canal Winchester, OH 43110
Office: (614) 259-8928
5992 Westerville Rd
Suite A
Westerville, OH 43081
License
License #52-748230
Thanks so much for coming out to fix my garage door in the evening and the gentleman that did the work was a true gentleman. He was efficient and polite and did great work - very knowledgeable.
- Michael Grant