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about Precision Garage Door in:
Columbus Area, OH
Precision Garage Door of Columbus Ohiohas received 1826 reviews, averaging 4.91 Stars:
Columbus, OH
Thank you for the wonderful review, Jeanne! Matt will be so happy to hear that he was able to provide the kind of service worth recommending!
Columbus, OH
My garage door had intermittent operation, not closing. Tim Tomlison, super courteous and professional, came out on time, assessed the problem and fixed it. The charge was nominal. I will call Precision for all of my garage door needs.
- Melva Clark
Thank you, Melva, for these kind words about our technician, Tim! We are proud to be a company you can trust!
Columbus, OH
We couldn't have been more pleased with our experience with Precision door.. Both the initial estimate by Megan to the installation by Alex were above and beyond our expectations. The door looks great and so far we are very pleased .
- George Ferragher
Thank you, George, for the wonderful review! Alex and Megan will be so happy to hear your kind words!
Columbus, OH
All I needed was spring installed. Door its self was already installed. Technician came out said he wasn't familiar with type of spring that I had. (Standard single car garage door purchased from Menards). Quoted me a price of almost 2 thousand dollars (1800) to install a different spring. Didn't do any work, just looked at it and still charged me a 50 service fee!
- Gerald Watkins
Columbus, OH
Great efficient, and professional service
- Jacqueline Ralls
Columbus, OH
Great response great turnaround time. Nice Technician very thorough and considerate.
- Yvonne Reggins
Thank you, Yvonne, for taking the time to leave this wonderful feedback! We appreciate your business!
Columbus, OH
Thomas Timmons was incredible. He called 20 mins. before arriving. He explained everything he was going to do (evaluate, inspect, diagnose and correct the problem). He made recommendations of things that he felt should be addressed in the future but was not pushy in trying to get it done now. He took the time to explain the cost of the equipment needed to replace the sensors. He tested the equipment when he was done and then had me try it myself to make sure it worked to my satisfaction. He made sure we had no other questions or concerns about our garage door. He explained the payment process and offered a receipt and explained that an email receipt would also be sent. Mr. Timmons was very professional and courteous. Thank you Precision Overhead Garage Door Service for sending out Me. Timmons.
- Patrick Vanwert
Wow! Thank you, Patrick, for taking the time to share your positive experience with our technician, Thomas! We are so grateful for the trust you have placed in our company!
Columbus, OH
We had a great experience with Precision Overhead Garage Door Service. Our technician, Patrick, arrived on time and did an excellent job. Patrick went above and beyond our expectations by ensuring we had a complete understanding of the work that needed to be completed before he started the job. Patrick removed the old and noisy garage door motor and spring; and he installed brand new ones. He was precise with information and the time that it would take him to complete the job. We are very pleased with the service we received. Thank you, Patrick, for the job well done.
- Steve and Riza Stover
Thank you for the incredible feedback about our technician, Patrick! We are proud to be your #1 choice for your garage door needs!
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Technicians: Patrick Mulligan
Columbus, OH
Great service
- Dave Miller
Thank you for the five stars, Dave! We appreciate your business!
Columbus, OH
Responded quickly and took care of the problem; after another local company failed to repair with1 visit and 1 cancellation - Precision showed up on time- professional technician replaced sensors quickly -
- Debbie K.
Thank you, Debbie, for this wonderful review! We will continue to work hard to be a company you can trust!
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Columbus, OH
Precision always responds quickly to our calls. Our Tech Patrick was great! He was not in a rush and repaired and tested function after repairs. Great guy and was extremely knowledgeable.
- Julia Morris
Thank you for this awesome feedback, Julia! Patrick will be so happy to hear your kind words!
Columbus, OH
My family has been very satisfied with all work and repairs.
- Steve Schaar
Thank you so much for the five stars, Steve! We are proud to be your #1 choice for your garage door needs!
Columbus, OH
Reliable fast courteous service, though on expensive side BGupta
- B. Gupta
Columbus, OH
Awesome work, Jon did a great job !!!!
- Terry Bernthold
Thank you for the five stars, Terry! We are happy we could help!
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Columbus, OH
I cannot say enough about your company and Tom the technician The company took excellent care of me. Please recognize Tom he was amazing. I will never forget how Precision is. Just Excellent
- Debbie Goldstein
Thank you for this wonderful feedback, Debbie! We will definitely be passing this on to Tom and his managers!
Columbus, OH
When both of my very old wooden garage doors "broke" within days of each other, I was in a quandry. But Joseph Worley turned my dilemma into a solution! He took time to explain what needed to be done and was courteous and friendly. Thanks... Bryan King
- Bryan King
Thank you, Bryan, for this amazing review about our technician, Joseph! We are so happy we could help!
Columbus, OH
Great same day service ! Thanks Joe! He was professional! They was no high pressure sales! Very satisfied with the work!
- Tina Lithiluxa
Thank you, Tina, for the kind words about our technician, Joe! We are so happy we could help!
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Technicians: Joseph Worely
Columbus, OH
We had a great experience with Precision Door. From the first call to our Saturday service appointment, they were polite & professional. I got a call about 10 minutes before our Technician was at our door. He arrived in a company-marked vehicle which was great. Our service tech, Matt, went above and beyond my expectations by ensuring we had a complete understanding of the work that needed to be done before he started the repairs. He took pictures to show us exactly where the problems were occurring and, could likely happen in the future. Overall, I am so pleased that I called Precision Door!
- Amy Hall
Thank you, Amy, for the fantastic feedback about our technician, Matt! It's kind words like this that remind us why we do what we do!
Columbus, OH
I had an emergency with my door and Precision was on site within a couple of hours of my call. Derek Mason was outstanding, not just fixing the problem(s) but educating me on what to look for in the future. Great guy, very knowledgeable and polite.
- Bruce Hagen
Thank you, Bruce, for this amazing feedback about our technician, Derek! We are so glad we could help!
Columbus, OH
Prompt professional service. Work was completed less than 24 hours after I called. Technician was friendly, efficient, and respectful.
- Carolyn Sturbaum
Thank you for the wonderful review, Carolyn! We are proud to be a company you can trust!
Columbus, OH
I was very pleased to have Precision work on the noise of the garage door opening. Tom Palmer, the technician, was very good and knew what he was doing. For some reason, the door still makes a loud noise when the door is opened. It sounds like a knocking noise on one side when the door goes up---not when it comes down. I will call Tomorrow and set up another appointment to have it checked again. We had a new motor put in in June of 2o21Tom Palmer came on 9-12-2023 to check the noise and take care of the noise. I am happy with Precision's technician's work and attitude.
- Richard Graf
Thank you for the five star review, Richard! We look forward to having Tom back out to fix this issue today, and we greatly appreciate the trust you have placed in our company over the years!
Columbus, OH
Showed up same day, helped fix a myriad of issues we had been having with our door. Was extremely polite, professional and efficient while keeping us well-informed every step of the way. This seriously is the company to call if you need anything garage door related
- Jack Snider
Thank you, Jack, for such kind words! Your recommendation means a lot to us!
Columbus, OH
David C was focused,very knowledeable,friendly and best of all listened patiently to my concerns. He is a fine representative of your company.
- Steve Davalos
Thank you, Steve, for the wonderful feedback! David will be so happy to hear your kind words!
Columbus, OH
Your company is the most well run garage door companies....Always available when you say, courteous workers, and you get the job done....We only use Precision Door.
- Gary and lois Drenik
Wow! Thank you so much Gary and Lois for these kind words! We are proud to be a company you can trust!
Columbus, OH
Poor Experience My experience with Kimmie (sp?), Operator who took my call was positive. A same day appointment was scheduled and she let me know the process: 1) technician performs complete inspection 2) technician provides an estimate of work and cost 3) $49 charge if you choose not to proceed with the work. David arrived promptly within the window of time. He noticed immediately my door made “a lot of noise” upon opening and said he could alleviate with lubricant, which I replied great. David quickly diagnosed the issue as faulty wiring. Although manipulating the wiring seemingly resolved the issue, he was unsure if it would last and cautioned it might reoccur. He said the cost of work was $209. He could further fix the wiring issue, ensuring it would not reoccur for an additional $100. OR, we could pay the $209 and take the chance the issue would not reoccur. However, if he came back out (although he knew the issue) it would be an additional $209. At this point I had not received a written quote, only a verbal cost of $209. When I mentioned an additional $209 to come back out if the issue reoccurred seemed high: 1) given he knew the issue and 2) seemed inconsistent with the $49 charge quoted by Kimmie; and our exchange did not feel like a positive customer experience. I mentioned at this point not to proceed with work and I would pay the $49 for him coming out; (again the charge Kimmie quoted ). David seemed frustrated in our exchange and said I would not be charged anything, to which I responded “great”, and he proceeded to leave. It was a poor customer experience, SOPs (standard operating procedures) were not followed, complete with the up-sale of an $800 wireless control. Maurice Markey
- Maruice Markey
Columbus, OH
I'll never use another company for my garage doors Precision have friendly and professional people working for them. Top notch products and services. Thank you
- Rose and Tysen Porter
Wow! Thank you, Rose and Tysen, for this amazing review! We cannot thank you enough for your confidence in our company!
Columbus, OH
Aaron was courteous and professional. He made sure both my garage door springs and mechanisms were repaired and he worked quickly.
- Joyia Sibley
Thank you, Joyia, for the wonderful review! We are so glad you are pleased with our service!
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Columbus, OH
adam was professional ,answered service questions,and promptly made the needed repair.
- Hugh Showe
Thank you, Hugh, for the wonderful feedback! Adam will be so happy to hear these kind words!
Columbus, OH
Our techs name was Charles L. He was very professional and did a great job. I give him 5 stars.
- Kimm Reber
Thank you, Kimm, for sharing your positive experience with our technician, Charles! We are so glad we could help!
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Columbus, OH
We experienced an issue with our garage closing properly. Matt E came out same day we called Precision. Matt is always helpful, professional and passionate about what he does. He took time to trouble shoot the matter for resolution and got us taken care of in minutes. Matt represents the company with excellence!
- Lonnie and LaKisha Hale
Thank you, Lonnie and LaKisha, for this amazing feedback! Matt will be so happy to read your kind words!
(614) 441-9758
(614) 441-9758(614) 423-4177
(614) 423-4177(614) 441-9758
(614) 441-9758(614) 423-4177
(614) 423-4177(740) 527-0151
(740) 527-0151(740) 513-2686
(740) 513-2686(740) 919-6439
(740) 919-6439(614) 441-9758
(614) 441-9758(937) 552-5973
(937) 552-5973(740) 527-0151
(740) 527-0151(740) 513-2686
(740) 513-2686(740) 919-6439
(740) 919-6439Office: (614) 965-6565
219 Cemetery Rd
Canal Winchester, OH 43110
Office: (614) 259-8928
5992 Westerville Rd
Suite A
Westerville, OH 43081
License
License #52-748230
I recognized Matt Eberly from the TV commercial! He was thorough, helpful, and a really nice guy. He more than met my expectations, fixing my garage door opener and reprogramming my auto's HomeLink. In the future I'll recommend Precision to my friends and family, as well as to the other homeowners in my condo community. Thanks for a job well done!
- Jeanne Huba