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Garage Door Repair Reviews in Lancaster, OH (Page 2)
Precision Garage Door of Columbushas received 54 reviews, averaging 4.81 Stars:
Lancaster, OH
Lancaster, OH
The technician was very prompt and highly courteous. He quickly looked at the garage door and did his assessment. He determined that he could fix it for the time being. The original garage door install was the incorrect size and weight for the spring/tension rod. He disconnected the garage door opener to have it operate manually. Still, I cannot open it because I am short, and that is okay. At least he told me what was wrong with it and was honest about what needed to be done to repair it. I am grateful.
- James Campbell
Lancaster, OH
Customer service is top notch. Phone operator was kind and courteous. David came out same day and got our garage doors working again in an hour. David’s customer service was 5 stars! We will definitely be calling Precision for any future needs should they arise. Thanks Precision!
- Lauren Sallee
Lancaster, OH
Alana Moran was very professional and very thorough during her evaluation and estimate.
- Jimmy Poff
Lancaster, OH
Set up the appointment online. Patrick called about 20 minutes before arriving and was spot on time. The work was preformed professionally, quickly and he was very informative about the process and a generally good man. It wasn't cheap but what is these days? This was on a Sunday morning when I noticed the broken spring, and the garage door was back in action by 3:45. Awesome service!!! And now I dont have to worry about the other tension spring breaking and crushing my car. Replaced both springs as the original springs have been there since 2004.THANK YOU!!
- Kenneth lee Nungesser
Thank you, Kenneth, for taking the time to leave such an amazing review! We are so happy our technician, Patrick, was able to deliver the kind of service worth recommending!
Lancaster, OH
I called mid afternoon and by 6 o’clock a technician was here to service our door. Our door was damaged and fixed by another company for the previous owner. Upon inspection, it had several issues as to the reason it was stuck in the up position. The technician was very thorough, professional, and yet personable in handling the issue. I would very highly recommend precision door.
- Dave Marsh
Thank you, Dave, for the wonderful review! Your recommendation means a lot to us!
Lancaster, OH
This is a first class operation from the scheduler to the technician to the ownership. They all went above and beyond to get our repair done after my husband had a medical emergency during the time of our scheduled repair. Do yourself a favor and allow them the opportunity to prove the same for you!!
- Lyle or sherry Hamilton
Lancaster, OH
I feel I have been scammed. I looked up what I had done and the cost of the things Like battery, bulb, grease & wiring and your price was almost twice as much as I should have paid. I will be looking into what I can do about this with the elder abuse people.
- Barbara Gilkerson
Product:
Lancaster, OH
I neglected to ask , before arrival of tech, the cost of a spring and 2 cables. Per a Google search, typical single spring replacement I'd somewhere in the $400.00 range. When the tech arrived, he took a look and gave my wife an estimate of $1.500.00. The tech was attempting to replace everything, even though, through experience, I knew only the spring and possibly the cables needed replaced. My wife, who thankfully I coached beforehand, told the tech we only wanted the spring and cables replaced. This brought the total down to around 900.00. I believe the tech attempted to replace items that were not in need of replacement, plus, the ending price to be very high.
- James Paxson
Lancaster, OH
Your tech, Joe, did a super job. He explained why I needed the parts I needed and didn’t try to sell me other parts. He was very personable and professional. Thanks for providing “same day” service.
- Randy Williams
Thank you, Randy, for the kind words about our technician, Joe! We are so glad we could help!
Lancaster, OH
I an very pleased with their service. They’re fast in getting the repairs done and very courteous. I’ve used them twice now and have no complaints.
- Connie Denney
Lancaster, OH
Thanks to Adam for doing a great job and getting to my home the next day. Adam was a cool guy, super nice and friendly and explained things well to my wife. Best of luck to him and Thank you again.
- Alan Doerfler
Lancaster, OH
Next day service for a non-emergency keypad replacement. The technician (Tim) was friendly and knowledgeable and had a new keypad installed pronto. He also greased the tracks and hinges and the garage door is working better than ever. Very fair pricing and excellent customer service.
- Marilyn Steiner, Lancaster
Product:
Lancaster, OH
I chose your company based on your reviews actually. Your service tech Matt Eberly was very professional and knowledgeable and helpful in educating me on my garage door. I would not hesitate in referring you to my friends and family. Thanks again Matt
- Christina Lilley
Lancaster, OH
Very fast response and excellent communication from the service provider. He explained everything and made sure I understood my options.
- Andrea Dickerson
Product:
Lancaster, OH
service was on time and professionally done . Tech was very helpful. The total cost seemed a bit high for replacement of torsion spring and set of cables for single door.
- Bill Rice
Lancaster, OH
outstanding service went online at 1pm for a service call my spring broke really was not expecting for them to fix it that day but they had someone there by 3 and fixed by 4 johnny was his name freindly proffessional and did a outstanding job
- Tod Beatty
Lancaster, OH
The wife had little incident not noticing door did not raise all the way up for whatever reason and hit with her truck. Knew we had foul weather coming the next day and needed to at least get it operable till can get replaced. Called and had instant estimated response time and showed up on time. Tyler Combs gave look over and preformed the job quickly and very satisfactory. We were able use the door in maybe less than an hour and get quote on replacement door needed before leaving. Do plan on calling back to order the new door and have you install asap. Thankyou !
- Ronald Babbert
Lancaster, OH
David was outstanding today. He explained everything and was very efficient in getting the job finished. I called this morning and you were able to get the job done the day!! Fabulous ????????
- Bob / beth Sparks
Product:
Lancaster, OH
Matt did a great job explaining the services needed and doing the repairs. I will have no problem referring Matt and your company to my neighbors.
- Mike Highley
Lancaster, OH
Dustin was excellent. He knew what he was doing, was very polite and personable, got the job done in good time. However I felt like the repair was a bit pricey.
- Barbara Morris
Lancaster, OH
Very satisfied with the service and product purchased. The service technician, Daniel G, was very professional, courteous and thoroughly explained the services being provided.
- John Hansley
Product:
Lancaster, OH
Kayne did an amazing job . Super nice and great costumer service. Made sure pricing was good with me. Explained everything that he was going to do. Then explained what he did and replaced. Will definitely calling you guys in the future. Also will recommend you guys to others! Thank you for your business.
- Tiffany Cox
Product:
Lancaster, OH
Out technician Gary was great. He was very thorough and then explained what needed to be done. He had everything he needed on the truck and completed the work in a timely manner. We will definitely call them for all our garage door needs.
- Hal Richard
Incredible service. Very knowledgeable technician. Very reasonably priced
- Barbara & Steve Schaeffer