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Tim T
Average: 4.88 stars
Tim T's Bio:
My name is Tim Tomlinson. I'm a down to earth family man. I have 2 sons I love very much. I love working with my hands. I'm customer oriented and enjoy my job.
Powell, OH
Product:
Columbus, OH
Arrived on time, did COVID19 safety procedures, repaired and explained it all. Very efficient and kind. Good job once again.
- Fran Haskins
Hilliard, OH
Came back from vacation to a screwed up garage door...wife loved that. Called Precision because of the reviews. They weren't wrong. Tim came over and got it working ASAP. Can't ask for more than that.
- Kevin Morris
Product:
Ashville, OH
Tim was awesome. I had a broken spring. Called at 10. He was at the house by 12:00 on a Saturday. Tim explained the options and got started on the repair. Took less than 20 minutes and he was done.Wife happy so life is good!Thank you Tim and Precision door.
- Neal Seymour
Product:
Galloway, OH
Very satisfied! Tim was on time and very efficient. I would recommend your company.
- Sheryl Horn
Dublin, OH
Tim was very professional and efficient. He installed a new garage door opener in less than an hour. Great service, and completed on a Sunday!
- T.k. Cellar
Product:
Columbus, OH
We are pleased with the service and the prompt reply to our need.
- James Rooker
Product:
Blacklick, OH
I chose Precision after seeing their advertisement on TV and reviewing their reviews. The technician arrived on time, was respectful and knowledgeable about his craft. He cleaned up the area after completing the work. I am very satisfied with my garage door repair which is working like a new door. My experience with Precision, from making the appointment, on their chat line, about 12:00 a.m., to the technician was great. Everyone was professional. I would use Precision again and also recommend to others.
- Sakinah Salahu-din
Reynoldsburg, OH
My service was great and my technician was even better. Life long customer.
- Kevin Washington
Columbus, OH
Our last company didn’t call back. Our friend recommended your company. On a Saturday on Memorial Day weekend the came the same day. Great job. Not inexpensive , but 3 year warranty!thanks. Dan
- Dan Louthen
Product:
Hilliard, OH
Tim was right on time and was very helpful. He evaluated our issue and got right to work fixing it. He did a great job of not only talking us through it, but also showing us (how to program the remotes, keypad, etc.). Precision will definitely be our first call if we have any issues with our garage.
- Jared Cameron
Product:
Westerville, OH
Tim originally install my new garage door opener in July 2017, and did a great job. We just had our garage floor tourn out, and a new concrete floor poured. The door wouldn't go down all the way, due to the new floor being higher than the old one, which had dropped and cracked. Tim adjusted rails and down stop sensor, and the door functions correctly now. Tim pointed out a split in the door where the bracket that moves the door up and down, and that the original springs were looking like they may be going soon. We'll probably just have a new door, rails and springs installed in the not to distant future. We'll be calling Tim back to remove old door, and install new one.
- Deborah Gifford
Dublin, OH
Tim the service tech did a great job. Was very quick and got all our issues resolved.
- Corey Skinner
Product:
Powell, OH
Saw their ad on TV. Called. They were on time. Professional in the dealings. The installer was personable and discussed everything about the new door opener that we needed to knw. He even helped program the opener controls and the exterior key pad. Extremely satisfied
- Bill Clifford
Product:
Westerville, OH
Tim, a technician for RAPP Operations/Precision Door Service, did a great job installing a new LiftMaster belt-driven garage door opener and new garage door rollers. He also replaced a broken hinge he discovered while making minor repairs to a lower garage door panel. The entire job was done in less than an hour and a halve. The belt driven unit, along with the new nylon garage door rollers, was indeed very quite-- could barely hear it compared to the previous chain drive unit. The reason I gave 4 stars vs five stars (the job Tim did was clearly worthy of a five) was due to the amount charged for the parts replaced. However, after to speaking with RAAP's office manager, a reasonable adjustment was made to the final invoice. I was very satisfied with the overall service provided by RAPP/Precision Door Service.
- Bill Crow
Product:
New Albany, OH
Excellent service! Tim was so nice and professional.
- Mike or nikki Jones
Product:
Columbus, OH
Precision was very responsive with rapid service and new unit installation. The door works well, is very quiet and the phone app for entry will be a positive for our family. Unfortunately I was unprepared for the 20% additional cost, or about $150, on the final invoice for a new track, fleet transportation and additional supplies. Apparently the verbal quote on which I made my decision was for the unit and openers only. It's unlikely I would have proceeded with the installation if I'd been made aware of the full cost as the initial service call fee is quite nominal; and costs from the onset were significantly higher than those provided by big box stores. It can be argued the Liftmaster is a better quality, and Precisions immediate and quality service is of value, but in the end the final cost was not disclosed prior to installation. Consumer bummer.
- Renee Cummings
Product:
Hilliard, OH
Extremely helpful, extremely nice, knowledgeable and helpful
- Yunior Hioe
Blacklick, OH
Tim was great! Very knowledgeable and polite. Explained everything to me prior to the repair! I was also very pleased with my same day service on a Saturday!!
- Joni Vance
Lewis Center, OH
I have used Precision in the Akron area in the past. I’m now living in the Columbus area. When my garage door opener failed on a recent Saturday, I called them. They sent out crew to my house a couple of hours after my call. The technicians installed a new garage door opener and spring system. I was very pleased with the crew’s work and professionalism. The crew took the time to review the system’s features. The new garage door opener works smoothly and quietly. I highly recommended Precision.
- Bobbie Feigenbaum
Product:
Columbus, OH
Tim arrived on time,was very professional and installed a new opener very fast.He cleaned up his work area and I'm very happy with the install. Well done!
- Mike Milliken
Product:
Westerville, OH
Fantastic job! Our tech was amazing
- Jaimine Johnson
Canal Winchester, OH
we called Precision Door Services because our garage door broke, they were very prompt when they stated what time they would arrive, the technician was very nice and professional. found out that we needed 2 springs the last place only fixed 1 since there was only 1 originally installed.
- John Butler
Grove City, OH
Pleased with the technician and his patience :). The new rollers have quieted the opening and closing of the door quite a bit. Realized the next day however, that when he reprogrammed the remote in the garage that he forgot, and we didn't remember either to reprogram the opener on the outside of the garage door and the opener in our car. Fortunately our neighbor was able to help us. But we will most likely call you again if we need service. thank you. Jane
- Jane Shanahorn
Columbus, OH
They were timely and professional. Arrived within a few hours when we had an issue come up with our aging garage door.
- Lauren Garbacz
Product:
Columbus, OH
Emily quoted me $64-$118 per torsion spring, installed (listen to your recorded call), no service fee if work was done. I repeated torsion springs a few times & wrote it all down. She also said the tech would give me the actual quote for everything needed, but $118 was the most for a torsion spring. Very surprised when it was $180 per torsion spring (w/discount).. I advised what Emily said, but was told that is for the regular springs on side & she must have thought I meant those. I made sure Emily knew it was torsion springs on top, I specifically asked several times. She checked again & said yes, the torsion springs on top. So 2 torsion springs and 3 bearings was $559.00, that was with $100 discount. Not even the best coated torsion springs, just the basic. I feel Emily deceived me. The tech was nice & knew what he was doing. Your people that make appointments should give actual prices when asked. I was caught off guard. Needed new rollers too but it would have costs $900. Given 3 stars because Emily was deceptive. People want to know ahead of time, an estimate. Imagine if I had been elderly & on a fixed income. Please train your phone staff to be more transparent.
- Tammy
Product:
Powell, OH
Quick and easy. Great service, and friendly technician. Service that you just don’t get anymore, very refreshing.
- Mike Troxel
Grove City, OH
Tim came out to do our repairs. He was very nice and informative. He did a great job! He let me know 30 minutes before he would be at my home. All in all wonderful customer service and the garage door is working great!
- Sarah Fraser
Columbus, OH
This has nothing to do with the service guy cuz he was nice but he basically said I can't fix the spring on this system so I can convert it to another system for a fortune. Nothing on the website told me that they wouldn't be able to fix my problem yet I am supposed to pay them 55 bucks anyway. Seems like a racket to me.
- Not given
Hi Chris, I am sorry to hear about you experience with our company. We aim to please every customer, but, we have obviously missed the mark this time. While speaking to you on the phone I told you that I could not speak to any other companies’ parts or pricing. I can only speak on the quality our parts. The industry standard for springs is to use 10,000 life cycle springs. We use 30,000 and 50,000 life cycle springs. Some companies will also use 1 spring on a double door when it is safer and recommended to use 2 springs. I am not saying either of these is the case just telling you what I have seen in the past. You did not want to discuss this on the phone so I will not talk too much about that. Also, as I told you on the phone, I am voiding the check you wrote us and sending it back to you. As a small business that has been in Columbus for almost 20 years we take customer satisfaction very serious. I am happy that you were able to find a company to execute this repair for you and get your garage back up and running.
Columbus, OH
We received excellent service. We got the overhaul package. There was a very slight opening when we closed the door and Tim came right back and made the adjustments needed for the door to close completely.
- Deborah Wright
Product:
(614) 441-9758
(614) 441-9758(614) 423-4177
(614) 423-4177(614) 441-9758
(614) 441-9758(614) 423-4177
(614) 423-4177(740) 527-0151
(740) 527-0151(740) 513-2686
(740) 513-2686(740) 919-6439
(740) 919-6439(614) 441-9758
(614) 441-9758(937) 552-5973
(937) 552-5973(740) 527-0151
(740) 527-0151(740) 513-2686
(740) 513-2686(740) 919-6439
(740) 919-6439Office: (614) 965-6565
219 Cemetery Rd
Canal Winchester, OH 43110
Office: (614) 259-8928
5992 Westerville Rd
Suite A
Westerville, OH 43081
License
License #52-748230
Used Precision before. Great service
- Mike Rossetti