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Read what people are saying
about Precision Garage Door

Precision Garage Door of Columbus Ohio
has received 127 reviews, averaging 4.02 Stars:
1 2 3 4 5
Review:

Very professional and pleasant evaluation of my door problem.

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Joseph W Service Provided:
Garage Door Repair

Technicians: Joseph W
Review:

Great experience. Same day service. Technician was courteous and professional. He changed my backup battery that kept beeping. My old keypad was not working. I purchased a new one, he replaced and set it up. My problem was solved.

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Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

Review:

Garage door was cracking and screeching and really needed maintenance. I had used Precision before and actually recommended it to others. Their representative, Derek, did an excellent job. He was professional but courteous, friendly, and let us know exactly what he had to do. And, yes I would use them again. The only reason for the 4 star rating was I thought the price was too high. I could have refused the work and called another company, but I know from experience that Precision is one of the best.

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A Response from: Carlos Morales

Thank you, Suzanne, for sharing this incredible feedback for our technician, Derek! We cannot thank you enough for your continued trust in our company!

Derek M Service Provided:
Garage Door Repair

Technicians: Derek M
Review:

Very positive, will call Precision the next time I have a problem with my Garage Door. The servicemen who came to look at the door was very helpful I would be happy to have him back.

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Patrick M Service Provided:
Garage Door Opener Repair

Technicians: Patrick M
Review:

Technician Joshua Walker was very good - nice gentleman!! Overall, service was great and timely. Price paid was higher than expected so I need to research the reasonable cost for replacing garage door springs are in Columbus Ohio.

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A Response from: Carlos Morales

Thank you, Keith, for this great feedback for our technician, Joshua! We appreciate your business!

Joshua W Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: Joshua W
Review:

The technician was very helpful and knowledgeable.

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A Response from: Carlos Morales

Thank you, Tina, for the great review! We are so happy we could help!

Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Review:

Reliable fast courteous service, though on expensive side BGupta

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Walker F Service Provided:
Garage Door Repair

Product:
Springs

Technicians: Walker F
Review:

I called Precision simply from their ads on tv. They sent two guys out the same day and they repaired the broken spring to my satisfaction. The guys were very courteous and did a nice job. This would be five stars if not for the sales tactics used, which is on the company, not the service guys. First price they gave me was $1500.00 to repair a broken spring on ONE door! I told them I’d have to pass and get other quotes. Then the dance begins. They were able to find some discounts and get the price down to $558.00! Amazing right? Still more than a spring repair should cost IMO, but everything is high due to a moron in the White House. A lot of repair companies use this tactic and it really is a dishonest way to run a business. What ever happened to honesty and integrity? Again, the guys they sent were great, the sales tactic disgraceful. And for this reason, I won’t be calling Precision again.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

We needed the garage door opener and springs replaced. He had to replace the entire system and had everything on the truck. The service tech explained everything and we were ready to roll.

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Gary L Service Provided:
Broken Garage Door Spring Repair

Product:
Garage Door Opener

Technicians: Gary L
Review:

Gary was - in a word - excellent! I received complete same day service just as you advertise. I made an appointment at 8 a.m., he arrived at 10 a.m. He first walked me through all the "issues" observations with our garage door system. Then, when he gave us an estimate for repair/replace, he listed the items in order of priority to address. He said he would complete his work in 2 to 2 1/2 hours. It was 2 hours. Then, when he was done, he walked through everything he did, and asked me if I had any more questions. He kept his word on everything. And your company backed up your word in your advertising. Thank you! I would recommend Precision to anyone.

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A Response from: Jim Rapp

Thank you, Kim, for taking the time to share your positive experience with our technician, Gary! We are so glad we could be there to help when you needed us!

Gary L Service Provided:
Garage Door Opener Install

Technicians: Gary L
Review:

I was very satisfied with my experience using Precision Garage Door Service. The Technician (Adam) was professional, courteous and quite helpful. He solved my problems completely, told me exactly what he could do to remedy the situation and what each part of the service would cost. I especially liked getting my service completed on the same day that I called Precision.

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Adam H Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Technicians: Adam H
Review:

Alana was the rep that came to my house to figure out the issue and give me an estimate. She was very professional and did a wonderful job. I will decide what I want to do and get back to her. Fred Barnhill

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Alana M Service Provided:
Garage Door Repair

Estimators: Alana M
Review:

The technician thoroughly explained what service was needed & what options I had. Work was completed timely & appreciated the quality service.

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Service Provided:
Garage Door Repair

*Esta reseña fue traducida del inglés
Review:

More expensive than others, but the quality of the door and the extra service to match the look required by the condo assn. was terrific.

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Kenneth S Service Provided:
Install Garage Doors

Product:
Garage Doors

Installers: Kenneth S
Review:

Precision Garage Door came to our rescue! While we knew the spring broke on the garage door Friday night, we thought we'd be able to manually lift it on Saturday. So when the prior garage door repair company we called didn't get back with us - and we found out we couldn't life the door Saturday morning, I looked for another answer in a panic. Precision was the first company to show up when I Googled garage door repair. I saw 24/7 hours and same day service and called right away. We were given a repair window of 12-4 when I called in at 11 AM. While I wish the repair could have been immediate, when they showed up within 2 hours (at 1 PM), I was quite pleased. The tech looked over the situation, gave me some options on the spring and other fixes/maintenance needed - and had everything with them to do the work when I authorized all services. They were done within the 1.5 hour gestimate they provided and it came time to pay. I have no idea if the pricing is competitive as I didn't have the luxury of getting 3 estimates. I had to cancel one appointment when my car was held hostage by the garage door, I only hoped to set it free in time for the other plans I had that day. The Precision workers were wonderful - efficient, professional and nice to speak to. I highly recommend you give them a call - especially if you're in a pinch. As a follow up - the other company finally returned our call after we'd made the appointment with Precision. As it turns out - they would not have been able to get to us same day. Needless to say, I won't be calling on that company again!

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Matt E Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: Matt E
Review:

Precision was excellent from scheduling the appointment on the phone to the technician. They where right out to help with the garage repair, gave a detail report of what was needed and what needed to be done to repair the damage. Definitely, a go to vender for any garage emergency. Thank you for all your assistance.

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Patrick M Service Provided:
Garage Door Repair

Technicians: Patrick M
Review:

We had a broken door spring and called Precision late in the afternoon. A serviceman came within a few hours and worked late into the evening to get everything fixed. The serviceman, David Simpson, was polite, caring and knowledgeable, working in 25 degree weather at night. We are happy with the work, and the door works better that ever, even before the spring broke. The only reason we did not rate them five stars is the fact that they are quite pricey, the estimate was more than we expected. However we were given three options to choose from depending on how much we wanted upgraded, as it was a quite old door.

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David S Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: David S
Review:

Pricey. Very polite, looks great, works great. It’s only day one, but I’d expect the repairs to outlast their warranty.

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Adam H Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Technicians: Adam H
Review:

the service repair man was very professional. Just saw your company on tv. He had it fixed in no time. Will recommend to my family and friends. Will call again if needed.

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Adam H Service Provided:
Garage Door Opener Repair

Technicians: Adam H
Review:

Didn’t know who to call so read a bunch of reviews and chose your company. I couldn’t have hand picked a nicer technician and felt he was very knowledgeable about his profession and products. I did have culture shock when he showed me the prices but having not gotten estimates from other companies yours might not be out of line. I have had springs replaced in the past and the price was nothing like this. Again I can’t say enough good things about the technician but if I every need repairs again I will get at least 3 other estimates to see if yours are in line with others.

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Matt E Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: Matt E
Review:

Very friendly,and excellant service.

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Patrick M Service Provided:
Garage Door Opener Install

Product:
Opener

Technicians: Patrick M
Review:

Excellent + service provided by Precision person Patrick (A) Mulligan! Patrick was prompt, professional, most knowledgeable, patient and very personable! I especially appreciated Patrick explaining "pricing" to me! i found the prices to be very good!. It was a pleasure to have Patrick perform service! I highly recommend Precision Door Service!

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Patrick M Service Provided:
Garage Door Repair

Technicians: Patrick M
Review:

Matt Eberly was very courteous and knowledgeable and my whole experience with Precision Door Service was very pleasant.

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Matt E Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: Matt E
Review:

We had a new opener installed in August of 2021 and had the wireless app installed for remote garage door opening through our smart phone. All worked well until we upgraded our internet service to 5G a month ago. Now the phone app won’t work. This was the reason for the service call. Service tech stated that unfortunately there is no fix for this. Now I know that our opener/opener app won’t work with the 5G internet. Guess we’ll just have to live with the issue.

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Ead A Service Provided:
Garage Door Opener Repair

Managers: Ead A
Review:

Quick responce,next day service. Contact person very helpful on phone. Service Tech, Joseph Worley arrived on time, explained our options and started to work.

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Joseph W Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: Joseph W
Review:

The technician was highly qualified. Did an excellent job. Pricing for general tune-up was rather on the high side.

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David S Service Provided:
Garage Door Repair

Technicians: David S
Review:

The technician couldn't have been nicer.he really knew what he was doing

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Tim Jr Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Technicians: Tim Jr
Review:

Easy fix. Happy with the service we received.

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Service Provided:
Garage Door Opener Repair

Review:

I thought the service charge was pricey. However the technician Lake was awesome. He was on time, explained the process and serviced the door quickly.

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Lashad L Service Provided:
Broken Garage Door Spring Repair

Installers: Lashad L
Review:

Tech Dustin K's other excellent reviews are absolutey without question. Most helpful for me was his clear descritpion of needed repairs, inculding actually showing me the defective parts needing replacement. An employee's excellence is only possible if management's focus on the bottom line includes the importance of true customer satisfaction. Rapp/Precision is not the least expensive garage door service provider, but "you get what you pay for" truly applies.

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Dustin K Service Provided:
Broken Garage Door Spring Repair

Technicians: Dustin K
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Columbus Area

(614) 441-9758

(614) 441-9758
Westerville Area

(614) 423-4177

(614) 423-4177
Reynoldsburg | Gahanna Area

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(614) 423-4177

(614) 423-4177
Newark | Buckeye Lake Area

(740) 527-0151

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(740) 513-2686

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(740) 919-6439

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Grove City Area

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Marysville Area

(937) 552-5973

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(740) 527-0151

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Washington Court House Area

(740) 513-2686

(740) 513-2686
Circleville Area

(740) 919-6439

(740) 919-6439
Precision Garage Door of Columbus
Office: (614) 294-5190
1111 Stimmel Rd
Columbus, OH 43223
Precision Garage Door of Canal Winchester
Office: (614) 965-6565
219 Cemetery Rd
Canal Winchester, OH 43110
Precision Garage Door of Westerville
Office: (614) 259-8928
5992 Westerville Rd
Suite A

Westerville, OH 43081
Precision Garage Door of Hilliard
Office: (614) 664-6070
5060 Cemetery Rd
Hilliard, OH 43026

License

License #
52-748230