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Read what people are saying
about Precision Garage Door in:

New Albany, OH

Precision Garage Door of Columbus Ohio
has received 31 reviews, averaging 4.94 Stars:
Review:

We had a broken spring in the garage on a Sunday morning. We didn't know if anyone would be open but sure enough Precision Garage Doors were and they came to us in the evening which was the time we had requested. The technician educated us as to what was wrong and helped fix the door within an hour. The service was excellent and the technician even helped lube the other garage door and fix the keypad at a small charge. Overall it was a very satisfying experience and I would recommend them whole- heartedly to anyone.
Paul Mathew
Alex Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technicians:
Review:

Great service, helped to program a new controller and fixed the problem quickly. I would not use any other repair person for my garage door!
Sheryl Lehman
Derrick Service Provided:
Garage Door Repair
Product:
Garage Doors
Technicians:
Review:

Prompt and excellent service by Tim. Very helpful and clear in explaining the problem with my door. The installed opener is exceptionally quiet. Furthermore, after an initial concern I had with torsion springs pricing, I received an immediate follow-up call from David, who answered in detail my question. Sincerely, John Barbas
John Barbas
Tim Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technicians:
Review:

John was our tech. He did a great job and was very personable. I have been using them for a few years now and will continue to call
Cindy Bartholomew
Service Provided:
Garage Door Repair
Product:
Garage Doors
Review:

Our garage door spring broke on a Sunday morning with one car that was needed to get to work Monday morning trapped inside. We were thrilled to find a company that would come out on a Sunday at no extra charge. The service was prompt and the technician was professional.
Robert Keck
Gregg Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technicians:
Review:

The service guy did a great job and performed on time! I would highly recommend . 5 stars!
Don Rogers
Tim Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Technicians:
Review:

Today is Saturday, March 28th. We opened the garage door with the opener like normal, but heard a load bang. The spring had broken. The door is a very heavy wooden door and it was all my wife and I could do to open it from the inside. I'm sure that we could not have opened it from outside with no handles. I called around to several door companies that I had dealt with in the past, but no one was open. I called Precision and was told that John would be out within 2 1/2 hours. John came in about 45 minutes and repairs were made within about 1 hour. I could not be happier with their service. I would highly rate them and will use them again when I replace these wooden doors. Excellent service!
Jack Fink
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Eric was very knowledgeable courteous and did a great job
Kevin Golden
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

The service was great. It was same day service; tech(Tom) had everything he needed do the repair and didn't take a lot time to complete.
Renee Smith
Tom Service Provided:
Garage Door Repair
Product:
Springs
Technicians:
Review:

After 2 phone calls and being on hold for over 15 minutes with other garage door companies, I called Precision shortly before 5 p.m. A technichian was on my doorstep promptly at 7 and service, replacing a broken spring, was completed within the hour. The technician was professional and the quality of repair was high as was every aspect of interaction with Precision. I appreciate the quality of service. I highly recommend Precision. Thank you to Technician Gary for answering my questions so thoroughly and performing work so professionally.
Caren Truske
Service Provided:
Garage Door Opener Repair
Product:
Springs
Review:

I was looking for quick service and the 24/7 and same day service caught my attention. I needed a new door. The appointment was set for the next day and I got a quick estimate and appointment for the work to be completed. The installer showed up on time and the install was done quickly and the job was done neatly. I would use Precision again and will recommend them.
Darrin Resnick
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Precision Door has come out twice now to our house to replace broken springs on our doors. They did a great job. Tim was out last night around 8PM in the freezing cold weather and did a super job.
Paul Thomas
Tim Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technicians:
Review:

John did an outstanding job for me and my wife today! We rate him 5 stars for his service. One of our springs broke, John came in and showed us what was broken, and with some recommendations we bought the "best" package. Now it looks like our door should last a long time. John was very nice, talkative and helpful. Thank you.
Louis Trott
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Tim was great! I called when I heard the spring snap. Two hours later it was fixed. Fantastic!
Jon Calland
Tim Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technicians:
Review:

Explained everything and was completely thorough Good Service would refer
Miguel Garcia
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Very good at explaining what was needed and checking to see if parts were available! Thanks!
Emily Liebert
Service Provided:
Garage Door Repair
Product:
Garage Doors
Review:

I was so pleased with the service! The confirmation email (with a photo of the technician) was a great way to ensure I knew who/what to expect ahead of time. The technician was knowledgeable and helped to find the best solution without pushing me to buy new products that we did not need. We would definitely use your services again!
Emily Reese
Tim Service Provided:
Garage Door Opener Repair
Product:
Springs
Technicians:
Review:

Gregg was efficient and quick. I picked your firm out of Yellow Pages. Called in the late morning, and repair was completed by late afternoon -- outstanding. Would use you again without hesitation.
richard kohn
Gregg Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technicians:
Review:

Eric was prompt and delivered high quality service. Explained clearly what the issue was. I will call again if need arises.
Tim Booth
Service Provided:
Garage Door Repair
Product:
Cables
Review:

It was Sunday afternnon and my family and I were ready to head out for dinner. Our garage door spring was inop. I called Percision at 6:30 and received a confirmation for emergency service between 9-11 Pm. Gary arrives at about 7:20 and was very courteous and quick at diagnosing the problem and giving me an estimate for the repair. We agreed on price and he go to work. In just over an hour he was completely finished and the door was working perfectly!! Thanks Garya and thanks Percision! I'm one completely satisfied customer.
Tim Green
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Great Work! Very friendly. honest and reliable
John Semple
Service Provided:
Garage Door Opener Repair
Review:

Technician arrived exactly on time and did a great job!
julie timms
Tim Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technicians:
Review:

Eric was great! Very knowledgeable and did excellent work!
Jason Barzak
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Garage door wasn't closing properly. Approx 4 years ago I had springs replaced (due to broken spring)as well as complete overhaul. Back then I thought maybe I overpaid but did receive guaranty for parts and labor Tech was on time very courteous, knew what he was doing and overall was great experience. My only concern was that warranty said parts and labor and was a little surprized I had to pay for service call.
David Maul
A Response from: Beth

David, we apologize for any confusion. Outside of a labor warranty (which covers all expenses), our warranties have always covered parts and labor only. Our service fee pays our technicians gas to and from job sites. On the back of your invoice, listed under "Lifetime Limited Warranty" and in the "Repairs" section, you'll see that the last sentence states: "A service charge may apply". Again, we apologize for any disconnect in information, as we are always looking for ways to improve communication.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Creative solution to a vexing issue.
Mel Wygant
Service Provided:
Broken Garage Door Spring Repair
Review:

Great Job! Very Personable!
Diane Gattas
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Service was great & the price was reasonable. Technician came out on a Sunday because my door had broken the night before. We set up an appointment to replace the entire door once it was determined it could not be repaired. Overall very satisfied with the level of service and the very quick response.would call them again.
Chris Yoho
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Great job! Would recommend to others.
Rebecca Madine
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Review:

Good work, very professional.
Mark McCoullough
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Review:

Great job. Had everything we needed to fix door.
Kevin Golden
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
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