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Read what people are saying
about Precision Garage Door

Precision Garage Door of Columbus Ohio
has received 1406 reviews, averaging 4.92 Stars:
Review:

We had used Precision in the past. The agent was very pleasant and professional. Although a part had to be obtained it took only one day after the initial consultation to fix the door. The part needed was the rubber strip around the door.
Jan Lesiak
Gregg Service Provided:
Garage Door Repair
Technicians:
Review:

Greg did a great job. He was on time, very professional and explained everything up front. From my initial call to completion they had everything done in less than 4 hrs! That’s timely service.
Chris Gossard
Gregg Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technicians:
Review:

I was very pleased with the service provided by Dustin Keaton. He was personable and pleasantly provided answers to the questions I had. He was a hard worker! I did discover Sunday morning that the garage door did not sit evenly on the garage floor, which was what I was used to seeing before the coil broke and the garage door went askew (not noticeable by me @ 7:30 p.m. when the service was completed) . Therefore I requested that this be fixed. The south end of the base of the door reveals almost a two inch discrepancy, the north end about one inch- now a critter and weather issue. I chose this company finding some companies in the yellow pages who serves my area, and then I requested my son to look up the companies I found who had the highest rating. I was pleased to note that the office staff is pleasant and professional and that I was provided a discount (retired teacher, AAA members, Sr. citizen).
Ann Earl
Service Provided:
Garage Door Repair
Review:

I had an emergency situation with two broken panels on my garage door and simply asked Siri to call a garage door repair store near Galena, Ohio and Siri called Precision Door. I was very surprised that someone answered because it was Saturday afternoon. I was even more surprised that they could come out the very next morning, Sunday, at 9am to help diagnose the problem. Tim arrived on time and was very friendly and helpful. He showed me what was wrong with the doors. He also showed me several replacement options in addition to repair estimates. The service and friendliness was much appreciated.
Satisfied Customer
Tim Service Provided:
Garage Door Repair
Technicians:
Review:

Dave was Awesome!!!!! Super nice guy and very knowledgeable. Dave installed top knotch replacement springs after one of the old ones decided to break. I would definitely recommend this company including Dave all day every day. Thanks Precision for being there for us on a Sunday.
Patrick William
David Service Provided:
Broken Garage Door Spring Repair
Technicians:
Review:

Super impressed! Alex was here within an hour of when I called to inquire about getting my garage door opener inspected. He was able to troubleshoot problems and make recommendations. He then installed a new opener in about an hour. I would highly recommend Precision! Thanks, Alex!
Lindsay L
Alex Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technicians:
Review:

Very expensive. They changed both springs which I can buy for $80 total at Home Depot charged me over $400, took the tech 20 minutes. Quick and easy fix if you don’t mind paying way too much
Now I’m Poor
Tim Service Provided:
Broken Garage Door Spring Repair
Technicians:
Review:

Excellent service, I would recommend them highly.
Priscilla Fox
Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Review:

I would give your company a 5 star rating. The young man was very professional and provided helpful information. Once the decision was made he completed the work, cleaned up and provided instructions on the use of the new Precision garage door opener. I have used your company before and have always been pleased with the service. This was all taken care of on the 4th of July after lighting caused issues with my garage door opener.
Elsie Blount
Alex Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technicians:
Review:

Alex was on time, polite and extremely knowledgeable. Was able to diagnosis the issue with my openers and resolve the problem.
Robert Simmons
Alex Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technicians:
Review:

very satisfied with your service... rep was great and personable. would contact for any future needs.
jill Massoglia
Alex Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technicians:
Review:

We are always so happy with precision garage door!! I wouldn't use anyone else!! In fact we have your phone number right inside the garage right next to our entry into the house!! This time it was about 4:20pm when I had just gotten back from running an errand. I closed the garage door and heard a not so great noise and noticed the door was cockeyed and not closed. I couldn't believe this had happened at that time of the day and on a Friday!! I immediately called your number which I always have handy and talked with rebeccca! I couldn't even believe we could possibly get service later that night!! Wow was I ever surprised and soo happy!! Our wonderful technician even arrived earlier than promised around 7:30 and he worked in the hot hot closed garage and even though our cars were inside he was able to safely and so efficiently repair the broken cable cord and he tightened up everything so that our garage door was straight and working like a gem!!! jWe have a two car garage with a single all wood door which is extremely heavy and the time before precision replaced our large spring coils and they have been the strongest longest lasting large spring coils we have ever had! we have had them replaced multiple times in the past by other companies until we found precision garage doors and their spring coils, still to date, are just perfect!!! We just couldn't be more pleased and I know our neighbors just couldn't believe our cockeyed door was fixed within just a few hours on a Friday and later in the evening when it broke!! We have another neighbor that still have a cockeyed broken door days and days later!! Your company rocks and all the employees from front office to technicians are just the most honest, hardworking, wonderful folks we had the pleasure to do business with!! Thank you all sooo much!!! Unbelievable great fast service!!!
Jeff and kris Jordan
David Service Provided:
Broken Garage Door Spring Repair
Product:
Cables
Technicians:
Review:

I purchased my garage door opener approximately 10 years ago from Precision Door Service. I have had two or three occasions to call them for service including today. The technicians are always on time and extremely professional. Today this issue involved my lights not coming on when the door open and closed. Learned a lesson - my opener because of age does not take LED bulbs. I needed the old fashioned bulbs. The technician took care of that problem and lubricated my door (his suggestion). Great company. Thanks Beth.
Janet Jackson
David Service Provided:
Garage Door Opener Repair
Technicians:
Review:

all went well but have a problem with my other door remote not working after reprogramming 3 cars. for both remotes[old door and new door] all doors operate from all 3 cars but for some reason the old door remote won't work. I have a call info help
Maurice Stark
Alex Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technicians:
Review:

I requested an estimate to replace my garage door. The time was set by you or your employee. While visiting my very ill husband you came at a time I wasn't home. Keep in mind YOU set the time. I was at home 1/2 half hour before the scheduled time. No I haven't returned your calls. There was no reason to do so. Your quote was twice as much as other reputable business's. I will not be using Precision Door. Since you requested me to fill in the "Service Performed" slot, I did so since I would not be able to send a review otherwise. DO NOT BELEIVE IT. I will not be using your company.
Sharon Miller
Gregg Service Provided:
Broken Garage Door Spring Repair
Technicians:
Review:

I called yesterday, technician came today promptly at the beginning of the time window. Problem fixed in a few minutes. Excellent communication and service. Thank you!
Kellie Erwin
Gregg Service Provided:
Garage Door Opener Repair
Product:
Opener
Technicians:
Review:

David was expert, thorough and a good instructor! Now I know more and am much more confident about my garage doors.
Leslie Menges
Service Provided:
Garage Door Opener Repair
Review:

I was extremely satisfied with the work that was done on my garage door. I would highly recommend this company to anyone with garage door problems.
Janet Newlon
Tom Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technicians:
Review:

Excellent service! Precision Door service provided same day service. The technician, Tim was professional and courteous and completed the garage door repair in 20 minutes. Will definitely contact them again in the future.
Ronald & pam Kinehan
Tim Service Provided:
Garage Door Repair
Technicians:
Review:

I had a broken spring on my garage door. It’s original to the house so the hardware is all 35 years old. They were able to get an appointment in for the next morning. Their tech laid out the cost of new springs or replacing the whole door. Very satisfied.
Erick Vretenar
Tim Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technicians:
Review:

This company rocks! Quick service and reasonable priced. Great workmanship.
PBJ H
Alex Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technicians:
Review:

Tech said the whole unit needed replaced, that I could not just get transponder and remotes. I questioned, he insisted. I found someone else to do.
Mark Levy
Tim Service Provided:
Garage Door Opener Repair
Technicians:
Review:

Tom did a very good job replacing my garage door spring. I had a few questions and he explained everything beyond my expectations. Did the repair in about an hour. Thank You.
Mike Urbanski
Tom Service Provided:
Broken Garage Door Spring Repair
Technicians:
Review:

Very prompt service and honored an older warranty on the springs. Would definitely recommend them for any garage door servicing
Ted K
Gregg Service Provided:
Broken Garage Door Spring Repair
Technicians:
Review:

Precision Door Service staff was most professional. Everything was explained clearly ahead of performing the service. The garage door is now functioning smoothly. Well done and thank you.
Seshadri Srivasan
Gregg Service Provided:
Garage Door Repair
Technicians:
Review:

Problem was quickly identified and repaired.Overall checkup done too! Precision is my first call for all garage door and opener problems! Thank you!
Nancy Miller
Tom Service Provided:
Garage Door Opener Repair
Technicians:
Review:

Our garage door suddenly tore and detached, as a result of the spring breaking. We called several garage door companies on a Saturday, hoping that someone would be available to respond that day. David, from Precision, was at our door within a couple of hours. He quickly diagnosed the problem and was prepared to show us replacement options. He told us he could replace the door by Wednesday, and he did. David was extremely knowledgeable and professional; and a very nice guy, too. We were extremely happy with the service that he provided. Thanks, David!
Lynn Kirkby and Peggy Masser
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Replaced garage door springs, under warranty. Very prompt and curteous service.
John Barbas
Tom Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technicians:
Review:

This morning we woke up to find a spring had broken on our garage door. I called Precision first thing in the morning and they were out within an hour and a half! Tom fixed our spring in an hour and we had a working garage door again. Thank you for your speed!!
Justin + jennifer Gates
Tom Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technicians:
Review:

We called Precision desperate because my car was stuck in the garage because of a broken spring on the garage door. They gave us a 2 hour window for that same day. We got a call saying they could come earlier. Greg was very professional and finished the repair quickly and efficiently. Thank you Precision and Greg for a job well done!
Donald Junk
Gregg Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technicians:
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