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Gregg
Average: 4.92 stars
Gregg's Bio:
My name is Gregg Delong. I've been married for 24 years and have 3 children. In my free time, I like to go fishing, camping, and to amusement parks with my family. I also love to watch my daughters play softball and sometimes I even help coach. I worked in construction for over 20 years and now I'm enjoying my career with Precision.
Westerville, OH
Product:
Westerville, OH
Garage door just broke one afternoon after I got home when I hit the remote to shut it. I heard a funny sound and knew something wasn't right. Same thing had just happened to my neighbors a few weeks earlier. Called my neighbor and asked who they used to fix it and they referred me to Precision. Called Precision at 4:30pm and they were able to send Gregg out the next morning. They gave me an 8am to 10am window and he called right at 8am and said he was fifteen minutes away. When he arrived right on time he explained what had happened--the spring broke as well as the bracket. Also showed me the worn out rollers, cables and leaky ball bearings. Garage door was installed new in 2004 or 2005 and none of the parts had been replaced or serviced before. I went ahead and had everything replaced after his recommendation. According to his assessment, these parts typically wear out after ten years. Two hours later and 679 dollars lighter, the job was finished. I have no idea what other garage door service companies would charge for this kind of work. Gregg said I was getting a special rate advertised on their website. I took his word for it. I was emailed a receipt promptly and have saved the warranty information. As far as I can tell, everything works great and the job was done right. Ask me again in ten years if I am still at this address.
- Mike Raymond
Product:
Johnstown, OH
I was given explanation as to what would happen step by step and then was able to see the sturdier condition of the replacement springs and rollers. All was installed quickly and fully adjusted and repaired before I was given full inventory of parts and labor and service notice. The total cost was mentioned before any work was done and there were no surprises or change in cost when the work was completed. Very enjoyable visit with the mechanic and am looking forward to a long time before any future service.
- Terry Priest
Product:
Pataskala, OH
Excellent service! Technician was already in town and was happy to wait at the house while I drove home from work. Gregg was quick and had the springs replaced before my official appointment time. Was referred by a co-worker and base on my experience, will be referring as well!
- Chris C
Product:
Columbus, OH
This is the third time I have rec'd service from your company. Each time the techs have been prompt & professional. I have referred co-workers to you in the past also. If I'm not satisfied with service I receive, I don't refer anyone. I definitely give you a 5 star review.
- Tom Judy
Product:
Blacklick, OH
It is Labor Day and our garage door broke, I could not get my car out. I called Precision Doors and they were out an hour later and fixed the door. It is like brand new. Great service! Thanks!
- Lisa Dawes
Product:
Johnstown, OH
Precision kept the appointment time and the installer did a great job installing two new garage door openers. The installer was very professional and installed the equipment in a safe and efficient manner.
- Gary Mcghee
Product:
Lewis Center, OH
Thank U precision always able to service on same day and always have professional repair men
- Dennis Flynn
Product:
Columbus, OH
Excellent service! Had my garage up and running in no time. Would highly recommend!
- Joel Binkley
Product:
Galena, OH
Used in the past
- Ken Stupski
Product:
Columbus, OH
Thanks!! Truly great service from an honest and efficient company . On time and precise. Thanks again. The Marks Family
- Randall Marks
Product:
Pickerington, OH
Tech was early, professional, and did an overall great job. Kudos on your mobile app and paperless process. Very slick to get my invoice emailed as the tech is standing there. Would definitely use again, and recommend to friends and family. Great experience!
- Shawn
Product:
Grove City, OH
Gregg was the service man who came to repair and replace my broken spring. He did a great job and answered all my questions. I was very pleased.
- Cheryl Ivan
Product:
Galloway, OH
Greg showed up on time, was very professional and got the job done quicker than I expected. He gave me the option of different solutions to my problem and didn't pressure me. The door is now smooth and quiet. Five stars to greg and precision door
- Terry Sipple
Product:
Powell, OH
I would give the service technician a 5 star rating. He was professional and did exactly what he said he was going to do. Everything works just as he said it would. I will definitely use then again and would highly recommend them.
- Keith Fabiano
Product:
Johnstown, OH
I called for an estimate on a Sunday due to a damaged garage door and Greg came to the house the next morning. I ordered 2 new garage doors and he installed them 2 weeks later because they had to be ordered. Greg was very professional and had them both installed in one day. They are better than the old ones he replaced. I'm very satisfied and happy to have the new doors without too much fuss.
- Linda Rohrer
Product:
Columbus, OH
Great service. Beautiful door. New opener is wonderful also included a key pad outside. Gregg Delong was very professional and helpful. No mess to clean up. Super super job!!!
- Robert Randolph
Product:
Columbus, OH
I was confident in Precision with the way the company is ran. I rate Precision with 5 stars. I had a broken spring out of two that hang on both top sides of the roller with cables. Upgraded to the over head spring roller and it's much better just a pleasant experience.
- Kenaz-aminadab Israel
Product:
Pickerington, OH
Precision was able to fit us in to their schedule the same day. Other company were not as flexible.
- April and Kurtis Posey
Product:
Westerville, OH
Thought they were great! Prompt service and arrived on time and fixed our broken cable. Would give them 5 starts.
- Maggie Hand
Product:
Westerville, OH
Technician just left my place after restoring all old moving parts on my garage door with new ones. He was very professional, informative and courteous. I rate the service at 5. It is yet to know if I will have future problems with the repair that was done. I do feel your rates are rather pricey.
- Carolyn B. Mullins
Product:
Dublin, OH
We are very happy our Precision experience. Gregg took the time to explain the problems and solutions to my wife and I. From the appointment setting early this morning, pre visit communication, expert explanation and completion, to follow up invoice and warranty, we were very pleased with our choice of Precision
- Mike Albert
Product:
Columbus, OH
Awesome same day service at crunch time 5stars
- Dave Stuttard
Product:
Dublin, OH
Couldn't be happier! Technician got here on the day I called. He did what I had asked and also provided me with options I hadn't considered. Thank you! Delighted!
- Ellen Phelan
Product:
New Albany, OH
Our garage door spring broke on a Sunday morning with one car that was needed to get to work Monday morning trapped inside. We were thrilled to find a company that would come out on a Sunday at no extra charge. The service was prompt and the technician was professional.
- Robert Keck
Product:
Columbus, OH
Five stars! We are so pleased with our new garage door. We appreciate the time and effort the team took to give us a spot-on accurate estimate -and to explain all our options. The door was ordered and hung right on a speedy schedule, and even windexed after installation (or whatever spray cleaner you used). That's pride in workmanship, and it's wonderful!
- Miriam Abbott
Product:
Columbus, OH
Timely. Polite
- Barbara McCall
Product:
Westerville, OH
The technician was great. Arrived quickly and was very efficient and friendly.
- Lori Robinson
Product:
Dublin, OH
Thank you Beth for your follow-up. EVERYTHING went as planned and scheduled. Sure was easy to work with your company. When working with a professional company, one can always espect professionaal results.
- David Fulton
Product:
Westerville, OH
Yes, except for no name on truck. Technician explained new trucks were coming. He was very well trained, very professional and very personable. We would definitely give your company a 5-star rating. You came the same day we called, earlier than expected. Your technician immediately solved the problem with our garage door and told us our options for repair. He gave us two options and we asked for his professional opinion on which option he would recommend. We went with his recommendation. He did an excellent job and we are very happy with the results. Thank you!
- Joe Gossett
Product:
(614) 441-9758
(614) 441-9758(614) 423-4177
(614) 423-4177(614) 441-9758
(614) 441-9758(614) 423-4177
(614) 423-4177(740) 527-0151
(740) 527-0151(740) 513-2686
(740) 513-2686(740) 919-6439
(740) 919-6439(614) 441-9758
(614) 441-9758(937) 552-5973
(937) 552-5973(740) 527-0151
(740) 527-0151(740) 513-2686
(740) 513-2686(740) 919-6439
(740) 919-6439Office: (614) 965-6565
219 Cemetery Rd
Canal Winchester, OH 43110
Office: (614) 259-8928
5992 Westerville Rd
Suite A
Westerville, OH 43081
License
License #52-748230
Precision was quick easy and well priced. Both of the techs were very friendly and were in an out within the hour. Thanks for your help!
- Samantha & dustin Moore