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Read what people are saying
about Precision Garage Door in:

Dublin, OH

Precision Garage Door of Columbus Ohio
has received 87 reviews, averaging 4.86 Stars:
Review:

Eric was a total professional. Explained everything in easy-to-understand language. So happy that he was able to make fixes and adjustments to a door and opener that was pretty-much untouched over the last years from myself & previous owner.
Debra Bausmith
Service Provided:
Garage Door Repair
Product:
Garage Door Opener
Review:

Great job, speedy scheduling and service!
adam widman
Tom Service Provided:
Garage Door Repair
Product:
Garage Door Opener
Technicians:
Review:

very prompt and professional service !
Yaoshan Chen
Service Provided:
Garage Door Repair
Product:
Springs
Review:

I have used Precision door in the past and have always been delighted with its service. Today was no exception. The service man arrived early (which is always appreciated), explained the problem with my 14+ year old opener, recommended a new unit which was promptly and professionally installed and the features explained. 5 star quality service, again. Thank you.
Kevin Cogan
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

5 star service. Our garage door broke (cables) on Sunday evening. We were very concerned about being unable to get the cars out Monday morning. Called Precision about 6:30pm. Tim (great guy) arrived at 8pm as scheduled. He replaced the broken cables and adjusted the door at what I thought was a fair price. Outstanding service and highly recommended.
Thomas Kiefer
Tim Service Provided:
Garage Door Repair
Product:
Cables
Technicians:
Review:

Extremely fast and professional repair of my garage door springs. Serviceman man was knowledgeable, polite, and professional. I would recommend to anyone looking for service repair on their garage door.
Joel Payton
Tim Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technicians:
Review:

Hello, John came out to take a look at my current garage motor and see if it was possible to program a universal remote to it. Unfortunately my motor is outdated and no longer produced so finding a universal remote that may work on it, John told me, may be tricky. If no remote can be found to program to my motor I am going to have to purchase a new motor and I'd like to give your company the business but I will have to wait until January/February because of financial reasons. I'll just need some time to save a bit extra. John was very pleasant and I appreciated him telling me what the situation was. If a representative from your company can follow up with me and let me know if a universal remote is doable I'd appreciate it. Thanks, Jeff
Jeffery Brenner
Service Provided:
Garage Door Opener Repair
Review:

5 stars When I called for garage door servicing, the agent I spoke with was friendly and quickly set up an appointment for servicing. Your representative, Tom, was professional and friendly, and he kept me informed about the repair services he was performing. Everything was done in a timely fashion.
Bonnre Awan
Tom Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Technicians:
Review:

5 stars
Wendy Harian
Tom Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Technicians:
Review:

Great service and timely response. My garage door opener finally quit after 19 years - call Precision at 9:30 am and had a service technician at my home by 11:30 am. Gregg installed (2) garage door openers (since one was bad I figure the other would go soon too) and he had both fully operational by 3:00 pm. Gregg was very professional, courteous and fully explained all features of the new system.
Donald Krall
Gregg Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Technicians:
Review:

Expert service delivered expeditiously at a reasonable price delivering also excellent communication. What more could you want?!
Michael Bonasera
Tom Service Provided:
Garage Door Repair
Product:
Springs
Technicians:
Review:

I would definitely give Precision Door and Tom, my service technician, 5 stars for their outstanding service. My garage door broke on a Saturday evening. I had gotten another quote for replacement and was told it would be 30 days before a new door could be installed. I decided to get a second opinion and called Precision Door on Sunday morning. By 5 pm on Sunday evening, Tom was scheduled to come to my home to give me a replacement estimate (amazed and grateful I could get someone so quickly, especially on the weekend!). Tom was professional and knowledgeable and told me if my door was in stock, they could install the next day. I received a call first thing Monday morning informing me the door was available and could be installed on Tuesday. Tom arrived on time and within a few hours my new door was installed. I should note that Tuesday was supposed to be Tom's day off, but he knew I wanted the door installed as soon as possible , so made arrangements to make that happen. I would highly recommend Tom and Precision Door to anyone who needs service or replacement garage doors. Thank you so much!
Joanne Sisia
Tom Service Provided:
Install Garage Doors
Product:
Garage Doors
Technicians:
Review:

Wonderful service!
Tara Lenz
Tom Service Provided:
Broken Garage Door Spring Repair
Product:
Cables
Technicians:
Review:

Precision has been my go to company to replace my garage door broken springs. They have always been very responsive. I have heavy wooden doors and this is the second time one of the springs broke in sixteen years. The technicians arrived within the time window and were very professional. Precision is highly recommended for garage door needs.
John League
Tom Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technicians:
Review:

Technician arrived within an hour to service and adjust door. He had all the proper tools to complete the job quickly. He was very courteous and professional. He was also very personable and pleasant to talk to and advised me on things to look for in the future to insure reliable performance from my doors various moving parts. I recommend your company to anyone needing prompt and professional service. Thank you very much....it made my day.
Terry Jones
Service Provided:
Garage Door Repair
Product:
Springs
Review:

John was very professional,he analysis the problem & explain the repair process which was very easy to understand. I would definitely used your company again.
Chihee Lee
Service Provided:
Garage Door Repair
Product:
Garage Doors
Review:

Excellent service, knowledgeable technician, no extra charge for a holiday repair and repairs done correctly. You guys are really good. You rate a 5 plus in my book.
Gordon Troup
Tom Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technicians:
Review:

From the time I called until the time the garage door was repaired was less than 5 hours. I truly appreciate the prompt, courteous service. Tom was very professional and the price was very reasonable.
Cathy Hicks
Tom Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technicians:
Review:

Beth, Very pleased with your company. Thank you for honoring my warranty. And most of all, thank you for repairing my door on Sunday. Steve Greene
Steve Greene
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

John was professional and helpful. Very good experience.
Sam Samad
Tim Service Provided:
Garage Door Opener Repair
Product:
Opener
Technicians:
Review:

I thought my garage door was toast. The technician said it just needed lubrucated. Didn't try to sell me something I didn't need. Punctual & very professional.
Karen Sorrell
Tim Service Provided:
Garage Door Repair
Product:
Cables
Technicians:
Review:

Thank you for the rapid response! Eric was terrific very helpful!!
Christine Prince
Service Provided:
Garage Door Repair
Product:
Cables
Review:

he was very friendly and helpful
Carrie Duncan
Service Provided:
Garage Door Repair
Review:

Great work. Did a good job on the install and worked around the pole in the middle of my garage that made it difficult to position the garage door opener.
Rebecca Stautberg
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Tim was terrific! He checked things out (the door wouldn't open, manually or electronically) and after fixing the wood issue, told us what the options were for the opener. Given the impending cold weather, we decided to go ahead and have the opener replaced - and are delighted to now have keyless entry!
Patrick Scanlin
Tim Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Technicians:
Review:

The installation is professional but the price is outrageous! Can you imagine the spring cost $163 each and it was suggested to have two installed! Ask for a handy man to do the job rather than get gouged be the cost of the parts! Avoid if you can! The cost of the spring shouldn't cost more than $100 for the pair rather than $326 for the pair plus the cost of installation. I will make sure this review gets posted on other third party review site to benefit a fair opinion on the repair service.
Scott Hong
A Response from: Beth

Thanks for your prompt response, Scott. We truly appreciate your business and loyalty and apologize for any disconnect with regard to our pricing. Please know that when it comes to replacing hardware on your door, (in this case, your springs) we only install top-of-the-line hardware at Precision Door. We always recommend and encourage a customer to replace both springs for a couple different reasons: 1) Their safety. Assuming both springs are the same age, either spring could have broken. When a single spring is replaced, the pre-existing spring now has new hardware to contend with and often times, can break the same day or shortly thereafter. 2) The new spring has to work harder, in order to makeup for the toss of torque the pre-existed, fatigued spring has endured during it's life. This can shorted the life of your new spring. We want to ensure you're getting the best quality, life and value out of every Precision repair. We pride ourselves in offering not only an ultimate solution for all our customers, but the best possible hardware solution so, over the course of it's use, you'll begin to see the difference. We'd be happy to provide any additional information upon request. Finally, as a small token of our gratitude for your business, we'd like to extend a $40 coupon upon your next visit or needed repair. We also have coupons for both door and opener installations that we'd be happy to extend your way if ever needed- just reference this response or any coupon available at the time!

Gregg Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technicians:
Review:

I really appreciate the fast service, ease of scheduling as well as the professionalism and quality work of the technicians. Tim was great both times he did installations for me and I will definitely use Precision again!
Amy Patton
Tim Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Technicians:
Review:

Excellent service Trustworthy I won't hesitate to recommend him
Precilla Shapiro
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Review:

Eric, arrived within the promised time. He was personable and professional and took the time to explain the problem and the available corrective actions. Eric, was quick and efficient in completing the work, and left the area spotless. Parts were a bit expensive but the service was outstanding. Thanks Eric.
David Hill
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Eric was great! Quick service, very knowledgable
Josh Smith
Service Provided:
Garage Door Repair
Product:
Cables
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