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Read what people are saying
about Precision Garage Door in:

New Albany | Gahanna Area, OH

Precision Garage Door of Columbus Ohio
has received 85 reviews, averaging 4.94 Stars:
Review:

My experience with Precision Door Service has been exceptional. I called them because my "recommended" service company could not come out to fix my garage door for 5 days. Precision took my call immediately, was very polite, and had my service scheduled within hours. Tim arrived early and diagnosed my problem immediately. His truck was stocked and he got to work right away. The repair was quick, thorough, and the garage was clean when he was finished. Job well done!
Tammy Forister
A Response from: Beth

Thank you for the review on your garage door repair, we look forward to working with you again in the near future.

Service Provided:
Garage Door Repair
Product:
Springs
Review:

When closing my metal garage door, a panel buckled on one side and two panel wheels came off the track. I thought it was ruined. I called Precision Door in an emergency situation and Tom was dispatched within 2 hours. Tom's first opinion was the door should be replaced. His methodical approach to get the door back on track was fantastic. He made adjustments, the buckled section actually righted itself, he inspected all sections for safety and operation and all was accomplished in 1 hour! You folks are fantastic! You are truly a five-star company.
David Sheets
Service Provided:
Garage Door Repair
Review:

Our garage door suddenly tore and detached, as a result of the spring breaking. We called several garage door companies on a Saturday, hoping that someone would be available to respond that day. David, from Precision, was at our door within a couple of hours. He quickly diagnosed the problem and was prepared to show us replacement options. He told us he could replace the door by Wednesday, and he did. David was extremely knowledgeable and professional; and a very nice guy, too. We were extremely happy with the service that he provided. Thanks, David!
Lynn Kirkby and Peggy Masser
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Replaced garage door springs, under warranty. Very prompt and curteous service.
John Barbas
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

the repairman was very pleasant.
Garfield Dingess
Service Provided:
Garage Door Repair
Review:

Precision called promptly first thing in the morning and setup a quick appointment. David called advising what time he will arrive, and he did arrived spot on. David explained the broken springs and how it works, and he also took the time to explain that the rollers could use replacing. He gave me a quote which I agreed and he finished the whole repair in less than an hour. Overall, a good experience with David and Precision Door.
FLC
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

They got to me in the same day (in below freezing temperatures). Technician was professional, prompt, courteous and ‘HONEST’ about what I needed. I’ll use them again.
Dr. Charles Montgomery
Service Provided:
Garage Door Repair
Review:

The technician was timely and very helpful in resolving our issue. We would recommend your company to everyone.
Calvin Thomas
Service Provided:
Garage Door Opener Repair
Review:

Very pleased with the prompt service we received. Our garage door spring broke and Tim, the service guy, was to be here between noon and 2:00 p.m. the same day I called. He arrived at noon, saw the problem and fortunately for us, we had had a complete door overhaul done about 10 1/2 year ago, so the door still was covered under the warranty. Therefore, it cost me only a service call. He was finished and gone all within 30 minutes or less. Would definitely recommend this company highly.
Bill Wilcox
Service Provided:
Broken Garage Door Spring Repair
Review:

We had a broken spring in the garage on a Sunday morning. We didn't know if anyone would be open but sure enough Precision Garage Doors were and they came to us in the evening which was the time we had requested. The technician educated us as to what was wrong and helped fix the door within an hour. The service was excellent and the technician even helped lube the other garage door and fix the keypad at a small charge. Overall it was a very satisfying experience and I would recommend them whole- heartedly to anyone.
Paul Mathew
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Great service, helped to program a new controller and fixed the problem quickly. I would not use any other repair person for my garage door!
Sheryl Lehman
Service Provided:
Garage Door Repair
Product:
Garage Doors
Review:

Gregg arrived when scheduled and determined it was the sensors that needed aligned, untwisted some wires and reprogrammed the unit in less than a half hour. Also gave me recommendations on what to buy when the unit needed replacing.
Richard Williamson
Service Provided:
Garage Door Repair
Product:
Garage Doors
Review:

Prompt and excellent service by Tim. Very helpful and clear in explaining the problem with my door. The installed opener is exceptionally quiet. Furthermore, after an initial concern I had with torsion springs pricing, I received an immediate follow-up call from David, who answered in detail my question. Sincerely, John Barbas
John Barbas
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

We were very happy with your services. He came on time and explained what needed to be done. I would recommend your company to anyone needing it.
Anne Derhodes
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

We needed our garage door repaired and Mike was our technician. He did a great job. He was very professional, friendly, knowledgeable and completed the job quickly.
Lance G.
Service Provided:
Garage Door Repair
Product:
Springs
Review:

The technician was on time and courteous. He inspected the door, found the problem, and presented me with repair options. He told me which one he thought would be best and why, but there was never any pressure and none of the options presented included replacing any working part or doing more than was needed. He then did the necessary repair as well as a couple of minor adjustments to make the door work more smoothly. He did quality work, and the door now works great. I would definitely use Precision again in the future and will recommend them to any friend or neighbor who has a problem with their garage door.
Matt Clous
Service Provided:
Garage Door Repair
Product:
Garage Doors
Review:

It is Labor Day and our garage door broke, I could not get my car out. I called Precision Doors and they were out an hour later and fixed the door. It is like brand new. Great service! Thanks!
Lisa Dawes
Service Provided:
Garage Door Repair
Product:
Garage Doors
Review:

great job. very helpful. tom was a very good serviceman.
Richard Myers
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

John was our tech. He did a great job and was very personable. I have been using them for a few years now and will continue to call
Cindy Bartholomew
Service Provided:
Garage Door Repair
Product:
Garage Doors
Review:

Our garage door spring broke on a Sunday morning with one car that was needed to get to work Monday morning trapped inside. We were thrilled to find a company that would come out on a Sunday at no extra charge. The service was prompt and the technician was professional.
Robert Keck
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

I am Precision customer since 2012. I am happy with the service they preformed and I recommend them all the time
George Shehata
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

The service guy did a great job and performed on time! I would highly recommend . 5 stars!
Don Rogers
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Review:

Today is Saturday, March 28th. We opened the garage door with the opener like normal, but heard a load bang. The spring had broken. The door is a very heavy wooden door and it was all my wife and I could do to open it from the inside. I'm sure that we could not have opened it from outside with no handles. I called around to several door companies that I had dealt with in the past, but no one was open. I called Precision and was told that John would be out within 2 1/2 hours. John came in about 45 minutes and repairs were made within about 1 hour. I could not be happier with their service. I would highly rate them and will use them again when I replace these wooden doors. Excellent service!
Jack Fink
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Eric was very knowledgeable courteous and did a great job
Kevin Golden
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

John showed up an hour early for the 2 hour window, was complete and thorough in his diagnosis of our situation. While the news wasn't what I wanted to hear, his advice had credibility. Seamless customer service process.
Michael Keane
Service Provided:
Garage Door Repair
Product:
Garage Door Opener
Review:

The service was great. It was same day service; tech(Tom) had everything he needed do the repair and didn't take a lot time to complete.
Renee Smith
Service Provided:
Garage Door Repair
Product:
Springs
Review:

After 2 phone calls and being on hold for over 15 minutes with other garage door companies, I called Precision shortly before 5 p.m. A technichian was on my doorstep promptly at 7 and service, replacing a broken spring, was completed within the hour. The technician was professional and the quality of repair was high as was every aspect of interaction with Precision. I appreciate the quality of service. I highly recommend Precision. Thank you to Technician Gary for answering my questions so thoroughly and performing work so professionally.
Caren Truske
Service Provided:
Garage Door Opener Repair
Product:
Springs
Review:

I was looking for quick service and the 24/7 and same day service caught my attention. I needed a new door. The appointment was set for the next day and I got a quick estimate and appointment for the work to be completed. The installer showed up on time and the install was done quickly and the job was done neatly. I would use Precision again and will recommend them.
Darrin Resnick
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Precision Door has come out twice now to our house to replace broken springs on our doors. They did a great job. Tim was out last night around 8PM in the freezing cold weather and did a super job.
Paul Thomas
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

John did an outstanding job for me and my wife today! We rate him 5 stars for his service. One of our springs broke, John came in and showed us what was broken, and with some recommendations we bought the "best" package. Now it looks like our door should last a long time. John was very nice, talkative and helpful. Thank you.
Louis Trott
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
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